Évaluations des clients Jjh Enterprise Ltd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Jjh Enterprise Ltd

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Travis Z.
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Le client n'a pas laissé de commentaire.

Fred F.
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Thanks

JASON B.
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Le client n'a pas laissé de commentaire.

DAVID B.
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Customer service was efficient and friendly. They were accommodating to my needs.

Bruce K.
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Le client n'a pas laissé de commentaire.

Curt L.
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I've never had better customer service in my whole life.I dont think there is any room for improvement.What a great crew!

JAMES N.
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Le client n'a pas laissé de commentaire.

Tyler H.
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Le client n'a pas laissé de commentaire.

PHILIPPE M.
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keep it up

Jesse W.
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Le client n'a pas laissé de commentaire.

Brian M.
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Le client n'a pas laissé de commentaire.

Jerry G.
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Le client n'a pas laissé de commentaire.

JOHN C.
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Very excellent service

DIANA O.
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No! The service at the Creston was awful! I booked the 26' truck two weeks in advance for a move from Creston to Maple Ridge. 2 days before I needed it, after making numerous arrangements, I phoned to confirm & they told me they had no 26' truck and had no idea where I would have to pick one up. Also I wouldn't know where until 24 hrs ahead. Since I was having people driving up from the coast that was UNEXCEPTABLE! You couldn't expect people to drive for 8 hrs. to get here & then drive somewhere else to get the truck. Lucky for me I got a very helpful man from a dealer in Cranbrook. He gave me a number in Calgary to call & the lady there was very helpful. She found a truck for me in Trail & I was able to catch my driver on the way up so he could pick it up before he arrived in Creston. Thank goodness it worked out OK but the Creston office was NO help at all! As if moving isn't stressful enough!

DALE C.
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thought it was pretty good, I was treated excellent.

Erich M.
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Le client n'a pas laissé de commentaire.

colin B.
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the driver's side windshield wiper blade was broken when I picked up the truck. The rubber part of the blade was ripping away and actually the metal part of the wiper was scratching against the window (not what you want to see during the first days of winter/snow). Also, the steering wheel was filthy (I needed to clean it with paper towels and then used lysol wipes to disinfect). Staff was very friendly & helpful during initial sign-up!! +10 'BUT' head office had some confusion and sent a few emails that were incorrect.

Gareth B.
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People were great to deal with,location was just a long was to go to pick up a trailer.

Robert H.
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Le client n'a pas laissé de commentaire.

JON M.
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Le client n'a pas laissé de commentaire.

JANET M.
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The service was super friendly & very helpful!!

MICHAEL P.
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Be more flexible with clients. Work closer with them to discuss what works best for everyone as moving is typically stressful.

Jerzy T.
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Staff friendly and efficient.

STEVEN T.
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the rear door seal leaked and a little bit of water entered the rear other than that was a good experience

LESLIE N.
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Le client n'a pas laissé de commentaire.

NORMAN M.
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Le client n'a pas laissé de commentaire.

RICHARD P.
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Everyone helped. Very Positive overall. The young Woman was the real show runner and everyone seemed involved and wanting to help. Great service and appreciated

NANCY KAY F.
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Le client n'a pas laissé de commentaire.

Janine A.
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Not too much, the help was there almost as soon as i pulled in to drop off the equipment. Maybe a little better signage.

Jessica B.
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Le client n'a pas laissé de commentaire.

vern V.
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Le client n'a pas laissé de commentaire.

mike M.
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The place was closed Sunday , when I arrived . I had topped up fuel to the same level as when I received the vehicle , but was surprised to discover a charge for more fuel . Then I was also sent with another different fuel charge again. What's going on ? I certainly could not drive 2 rentals during the same time period. I feel these guys are scamming me . I am extremely disappointed

DONALD W.
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great service

D-KENAN P.
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Closer to Nelson

ANDREW C.
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Make sure the trucks are 100% mechanically fit and maintenance is done.

robert E.
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Business sign was small. Trailers were behind car wash area hard to see from the street. Staff were excellent.

steven U.
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If uhaul could find a way to make after hour pick-up and drop off possible this would help the user as some work latter shifts.

ANDREW B.
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Le client n'a pas laissé de commentaire.

LORNEFRANK M.
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Le client n'a pas laissé de commentaire.

Dennis K.
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The app to pick the Uhaul up was horrible. Took an hour to get into the truck, and 30 mins to drop it off. I will never use Uhaul again.

DOUGLAS O.
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No it was a shitty experience I never rent from you people again for me up at noon the day before and tell me I have to go three hours out of my way after I reserve one I talked to three other customers about you reserve your online just sucks people don't know what's going on at all how you made it this far in business is beyond me

Adrian H.
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Le client n'a pas laissé de commentaire.

TERRY O.
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Le client n'a pas laissé de commentaire.

HARVEY N.
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Le client n'a pas laissé de commentaire.

RICHARD F.
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Professional and courteous.

Daniel M.
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Truck box leaked and furniture was wet upon arrival after driving through rain.

ANDY R.
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Le client n'a pas laissé de commentaire.

Evan P.
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The customer service at the trail uhaul location was exceptional! On the phone and in person the women we talked to was a pleasure to deal with!

Kevin P.
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Tell them to make darn sure the unit works and everything including all lights signals brake and running lights work yourself and dont trust the attendants word check tires doors wire connectors everything go over your unit real good and take lots of pics of body and roof conditions etc etc

RICHARD M.
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Great customer services

RANDOLPH D.
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Le client n'a pas laissé de commentaire.

Kevin S.
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Lower the rates

DARRELL M.
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An excellent overall experience! Great staff, top quality equipment with the exception of would be nice to have power window on passenger door. Reasonable rates. Kudos!

DANIEL Q.
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The staff is wonderful. I left my driver's licence behind they contacted me right away and were very helpful I would recommend them to anyone I know

Lawrence H.
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Help unhitch trailer

PIERRE G.
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Just an Awsome place to do business with... well done everyone!👍

GERALD G.
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The only thing that would have helped us is if the location had the size of rental we needed. The owner and staff worked hard to problem solve with us to get us something that worked in a pinch,.

John N.
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Le client n'a pas laissé de commentaire.

kelly W.
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The original truck I was given felt weird and sounded off. I alerted them right away and they provided me with a different truck right away.

LAWRENCE B.
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Supply a trailer jack for dropping the trailer, I have been laid up on my back ever since, expecting customers to lift the hitch off the ball for returning in ridiculous, beyond unsafe and dangerous.

ANDREW S.
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This rental was great, the only strange thing was that I haul changed my vehicle selection and pick up location the day before my rental. Thankfully the sales rep (Jenn , I didn't catch her name) at the trail location contacted me and made sure that the original rental arrangement set up was the same. Thank you to the trail office. Because of that our local move went great and the truck worked great. It was also very clean and in good shape.

TODD R.
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Nothing

GAYLENE W.
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These ladies went above & beyond for me. Thanks so much to the gentleman who showed me how to hook up the trailer. You people have a great team!!

KRISTY M.
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When being rented for an extended amount of time especially as an impromptu work vehicle a little bit of discount or deal maybe something for Purolator or loomis drivers for example

TIMOTHY O.
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Le client n'a pas laissé de commentaire.

BRIAN F.
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Le client n'a pas laissé de commentaire.

Blaine T.
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It would have been better to have a location closer to home , we used the 24 hour drop off service because the facility was closed, had trouble using the online service - it all worked out

ANDREW D.
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Very professional service, one of the best U-Haul depots I've used, and I've used a lot! :)

PETER W.
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Le client n'a pas laissé de commentaire.

THOMAS K.
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Still hate the finicky word lock

Dallas L.
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The front driver side was giving some feedback thru the steering wheel indicating something needs servicing, tie rods or linkages something when turning right even a little bit less when left

Thomas K.
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Make cargo lock easier to open and move the driver validation process elsewhere (not during vehicle pickup)

Shara C.
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Le client n'a pas laissé de commentaire.

Valerie W.
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I was not directed to the closest available drop off location for my postal code. Once realizing this I spent a frustrating amount of time trying to reach someone by phone. I finally just took the truck back to the location that was very close to me and explained the situation. They resolved the situation it with a phone call and I dropped of at the closer location at no charge to me. I was very satisfied with my experience with U-HAUL..

Grant R.
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Le client n'a pas laissé de commentaire.

lawrence C.
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Le client n'a pas laissé de commentaire.

Gerard E.
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Le client n'a pas laissé de commentaire.

DAN T.
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Nothing. Service was great even in these times with a smile!

CHRIS D.
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Le client n'a pas laissé de commentaire.

Laurance P.
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Le client n'a pas laissé de commentaire.

Gordon P.
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Very helpful when we couldn't get the lights to work on the trailer. Turned out to be MY adapter and the UHaul mechanic found that out quickly. Thank goodness the location sells adapters so I was on my way in 15 minutes. Big thank you.

Paul M.
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i wish there was a bigger trailer available but it all worked out. Good move.

Tom K.
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Le client n'a pas laissé de commentaire.

David S.
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good service, very helpfull.I will be back!

Randy D.
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Le client n'a pas laissé de commentaire.

Chris G.
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Service was great. Truck worked very well. Nice to Drive, all went well.

Maureen G.
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Amanda was awesome to deal with ~ I was a bit scattered dealing with a bunch of other things going on in my life but Amanda kept the trailer rental seamless and got me on my way without a hiccup ~ thanks Amanda!!

Darryl J.
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Always excellent customer service!

Robert W.
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Le client n'a pas laissé de commentaire.

Jack F.
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We had a hard time finding the location even with GPS. They need better signs.

DEENA B.
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Great service from Duane and staff. We changed our minds and asked for a smaller moving van. One was available and Duane made it easy for the switch to happen. I suggest Uhaul updates their computer system to allow for newer postal codes to b recognized. There was a delay with getting our new address into their system. It was no fault of his. The fix was remedied but took some time.

PETER K.
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Le client n'a pas laissé de commentaire.

Richard B.
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The guys at this locations are just awesome!

Bonnie M.
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Le client n'a pas laissé de commentaire.

BRIAN A.
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Equipment was dirty when collected and door jams and is difficult to open.

LORNE E.
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Why you ask? We received an email stating i would be charged $20 as we returned the rental on a stat holiday and someone had to go check to see if the rental was returned in good shape. I was never told this and why do i have to pay for this on a stat holiday, it is not my problem your business is closed, if you have returns it is YOUR responsibility to have someone there not mine. Don't get me wrong, the local business is great, just the fact that they have my credit card info and if they charge me the $20.............

Lizette T.
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Le client n'a pas laissé de commentaire.

Charles B.
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Right as I arrived at the location, the Uhaul system crashed. The staff where quick to sort out an interim solution and get me going on my way. Polite and friendly threw-out the exchange as well! I would happily recommend them to friends or family, except they all died in a horrible horrible gardening accident.

Carisa D.
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Either put winter tires on your vehicles or else notify your customers that they are getting a vehicle with all seasons when they go to rent the truck. NOT THE DAY OF THEIR MOVE.

paul D.
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Dropped rental truck off on a Saturday and they were closed. Credit card had extra charges applied after drop off with no explanation or contact as to why. Shouldn't this business be open on weekends as this is when people generally move and they also have car rentals.had same issue with Clearwater towing. They are the rental dealer and blew me off, when I called on a Saturday and abruptly told me the uhaul rentals were not available on weekends. Will not recommend either of these two dealers and will inform anyone who might be looking.

Non reviews have been submitted for this location.

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