The manager Jimmy is a great guy and his customer service is top notch. I always use this location when needed.
MICHAEL L
Customer Reviews for Jobean Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Only ding, they not have some on desk, Equipment is clean and parked bearly
FRED BStorage facilities were good and the staff was excellent. I will definitely use there services again.
THOMAS B | Expérience généraleThe staff were great. Answered all of our questions and offered helpful information to make our trip better.
STEVEN HEverything was good.
MICHAEL HJim and his employees were great. They were flexible in changing a pick up date by one day and picking up the trailer was easy peasy.
Robert TAustin was great to deal with
CHARLES MJust all around an awesome experience
KEVIN SPicked up trailer, took it home, noticed one tire very low on air upon arrival at home. Did some investigation and found out valve stem was leaking due to retaining nut being loose. Disappointed u haul would rent out equipment with less than half the recommended air in a tire.
MARK OAnother successful rental and another great recommendation. Very easy and no issues!
JEFFREY RI returned the trailer in less the 24 hours but on the final bill that was emailed to me I was charged for 2 days. An employee was there when I dropped off the trailer also. I went back to the store and questioned them about it and they said I should not have been charged for the second day. They refunded to my credit card. Thats not very good business! What if I would not have looked at my emailed receipt? Or is that what U Haul hopes for?
RANDALL HEasy drop off and go.
RICHARD Cthere was no personnel at the time
LUIS DEverything was fine
GEORGE Lvery convenient, for a local store plenty to choose from, knowledgeable clerk, fast and friendly service.
DEAN DThe process was great! We took advantage of the 24/7 option and utilized the app. It's a game changer.
Dennis AThe manager was outstanding! Excellent service!
Wolfgang MThe location was very sketchy. Noone around, and the online drop off was time consuming. Had to drop off key in a box that was not locked. Felt like anyone could have stolen the truck after we dropped it off. Two days later got a text about where to drop off truck. That was two days after we had dropped it off. Felt very insecure about the process.
ERIC TNot charging poorly after the U-Haul is dropped off. We were charged extra fees for gas when we filled the U-Haul up before returning. The person working did not have good customer service skills.
STEPHANIE RFriendly folks
DAVID MGood service from the manager, Jimmy
ALFRED PJimmy always gets me what I need. He makes it easy to extend rental another day when necessary.
CHARLES KEverything went smoothly. Trailer was ready at the appointed time and employee helped me hitch it to my vehicle.
Wesley Ei was overcharged for 12 miles because the contract had a different starting mileage- i contacted them twice to fix and never got the credit
CAROLE DVery flexible on pick up time
DAVID PHave mire of a selection of trucks available at this location
CHARLES KRepeat customer from a few weeks ago. This time rented the 9' Cargo Van. Once again used the online app and this time didn't have any issues witht the app. I did talk to Austin at the shop to make sure the van was available for self check out. The van was new with low mileage. No issues and was a good size. No issues with the app on the return. A++
Jeffrey RI reserved the truck through the U-Haul app almost two weeks prior to needing it. The U-Haul app on an android phone is terrible. It timed out numerous times while trying to make a reservation and was extremely frustrating. But I was finally successful for an early self-pickup at the desired location. I received confirmation that a truck would be ready for my arrival. When I arrived for self-pickup the app noted a truck wasn't available for self-check-in. I had to call U-Haul to get information, and they noted that the truck I reserved was not available for self-check-in, but if I waited another hour for the location to open, I could get the truck I reserved. Ultimately, I agreed to take a larger truck that was available for self check-in since I was on a time crunch. I took the larger truck and while going through the process for early check-in, the app shut down mid-process and I had to call U-Haul again to get the truck number and code to get the key. Upon opening the back of the truck, I noticed a package of furniture pads was open from the previous renter so this truck was never fully inspected prior to my arrival. The driver's side seat belt was also jammed and non-functioning, which considering I had to take a long trip on I-75 was a little worrisome. The truck had 125 000 miles on it, was older, but I didn't have any other issues with it for the day. On return, the app took quite some time to upload all the photos while I had to wait for additional instructions for the final key drop. In summary, the U-Haul app was terrible, and the equipment was fair-average. I had no interaction with the staff at the location of the equipment.
Jeff RAll was good
Dan Pthe guy helped us hook up the trailer, he was very nice and even though we were there at closing time he got annoyed.
Stephanie WPerfect place for me to drop off trailer.
Charles SFriendly and knowledgeable service!
ALFRED PEasy check in
JAMES KExcellent service à la clientèle. No issues at all with the rental.
MICHAEL LStaff at rental location were very friendly and helpful.
MARK SThank you for the exceptional service! I will use this location again if need be!!
MICHEAL BGreat location, good customer care. We will be using jobean again
FRANK CExcellent experience.
GEOFFREY NJimmy is a great guy to do business with always professional and friendly. I really like dealing with him and this location. Jimmy does whatever he can to make you happy. Just a really nice guy.
Thomas MNot a thing, everyone was very nice and enjoyed talking to some Bailey.😀
KENNETH DThe general manager was very helpful wow highly recommend this location just because of the great people that work there. I have used this location numerous times and have always had a very positive experience
MYRA CNot a thing absolutely a awesome company got drop off thankyou
HEIDI LThe Team at El Jobean is great and easy to work with. Merci de votre coopération. Great job!
MITCHELL AThe van was dirty. Had a waterbottle with dip spit in front seat.
STEVEN FJimmy was great!! Very knowledgeable
JERRY WIt was perfect, thank you
EDWARD PNice clean truck and in great running condition very pleased with the service.
MARIO AJimmy and staff were very accommodating.
FRANCIS HThe app is confusing and would rather talk to someone in person versus using the app
JOSEPH CEmployee was super nice and helpful
EDWARD PEverything was perfect
RAMON Fmanager jim was excellent, informative, hooked motorcycle trailer rite up to my suburban and had me out of there fast. excellent service, pleasure to deal with... which is very hard to find these days. i will recomend and use this uhaul dealer again
JAMES PExcellent returns experience. Just wish they had more climate control storage units.
Rebecca MEVERYTHI G WE NT SMOOTH
gary bDrop box isn't clearly labeled as such. I believe I placed the keys in the right spot.
Dominick PThanks, great job. You make it so easy.
GREGORY WI felt so safe driving from Florida to New Jersey. Thank you for having great tires and a reliable hitch on the trailer for me!
Nancy SThe app was slightly not up to date with where we were in the process. My recommendation, have a notification for a check in 12 hrs prior to let the renter know what the process will be day of. We ended up getting our U-Haul a little late Day of because we had to call U-Haul to walk us through the app process. Not sure if it was an iPhone glitch or data thing. But it was great overall.
Oliver CI have to say, Jimmy and Bailey were the best people to work with in the past 8 months. Perfect customer service on a daily basis. They answer the phone at the facility. They were always available to answer and all questions. They handled every situation with confidence and cordious..I would highly recommend them for all your storage needs. Thank you, Jersey Girl
Nancy S | Expérience généraleQuit changing pick-up locations. Five was too much. In the end, Jobean was great! Here at the.destination they are really good also
Gary MMy equipment was not marked as "returned" prompting the Northport site, where it was originally planned to be the dropoff point. In my neighborhood is the Eljobean U-Haul, which I have used several times. I returned the unit one day early on July 14, at 9:55 a.m., and was told it would be checked in, as I awaited by receipt by e-mail. Not having received it by 7/14 10:48 a.m., (as the receipts are usually to me before I get home) and again ask for the unit to be checked in, whereon I was told it would be done. On Tuesday I received a call from the Northport U-Haul asking why I had not returned the unit, to which I explained the preceeding and the unit was finally shown with e-mail receipt being returned.
Steven SService amical
ronald cVery nice people in the office polite and friendly, I would highly recommend this facility.
Andrew S | Expérience généraleStaff were very nice. Facility was very secure.
Riley F | Expérience généraleThe staff was extremely friendly and accommodating. Jobean had the best rates for auto storage. I highly recommend Jobean and would use then again.
Gregory O | Expérience généraleExcellent staff, very friendly and helpful!
Brent M | Expérience généraleThis storage facility is an amazing place. The staff and owners are truly awesome. They couldn't be any better. We will definitely use their facility again when needed in the future. Jimmy and Lucinda were such a pleasure to work with.
Cindy B | Expérience généraleEasy to deal with and friendly staff
Robert G | Expérience généraleThis is the best storage place i have used. The lady at the desk is awesome and very helpful, with every visit i had to my storage unit. Thanks for the great experience!
Austin C | Expérience généraleI stored my 20 foot aqua sport there. It's survive the hurricane five thumbs up.
Jack H | Expérience généraleGreat service
Anthony R | Expérience généraleNot happy with: Someone continuously putting a space marker written on a concrete paver on the tongue of my new power coated trailer inviting scratches on the finish! It wasn't your property, don't put anything on it; Also, not happy with the fact your establishment had the ability to prorate my move in date, but have absolutely no consideration for the move out date. It isn't like you won't rent a parking spot the next day is someone pays for it … double dipping in that instance.
Jeffery B | Expérience généraleAlways enjoyed the staff. Easy access to my units. I was a pleasure.
NICK S | Expérience généraleGreat place with great people. We would choose this facility again if the need comes up.
Earl K | Expérience généraleThe lot could have been mowed more often.
Thomas F | Expérience généraleon list for garage please get me one
Charles C | Expérience généraleIt was easy with in and out access as I needed it. I would use this facility again.
CHRIS B | Expérience généraleGreat service thanks
Alan G | Expérience généraleFacility was located very close to the Marina that we use
James K | Expérience généraleJamie the manager was awesome, nice and super helpful.
Dirk S | Expérience généraleI was very happy with the storage & plan on keeping them in mind for my next move.
Karen E | Expérience généraleVery convenient!
Larry C | Expérience généraleWeed eater sliced side wall on new truck tire.
charles b | Expérience généraleno problem whatsoever just an older facility
ANDREE L | Expérience généralePeople in office always willing to help , always have a smile and very helpful . Ty
JODIE A | Expérience généraleGreat place will use again when I purchase another RV
CLINT W | Expérience généraleFriendly staff, storage room clean
Privacy R | Premières impressionsstaff was friendly, got our unit quickly.
Privacy R | Premières impressionsGood.
Privacy R | Premières impressionsGood.
Privacy R | Premières impressionsVery accommodating.
Privacy R | Premières impressionsCalled and left three messages and never got a response
Privacy R | Premières impressions