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Thomas C
Customer Reviews for Jobean Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I had placed the order for the trailer on March 18th. the night before i was sent an email and had to pick it up at a different address than the one I placed the reservation at. had to go 10 miles out of my way to pick it up on the 29th, from where I had placed the order. Employees and owner at pickup location were nice, friendly and professional. The trailer was dirty inside, had cracker crumbs bird seed and other debris inside it.
Michael MThe gentleman working the counter, did a great job in getting me out the door in a timely manner after I arrived, and there was no formal reservation made for me from the previous day. Somehow that ball got dropped, however, he quickly made everything right, and I applaud his efforts. It was a job. Well done!
Kevin CAll worked well with our move.
ROBBIN HThe team at El Jobean is incredibly professional and friendly. They had a full office of customers, the main Uhaul POS was down, and they were still getting things done for everyone. Such an impressive team!!!
Aubrey BAgain, I was impressed by the level of servivce and responsiveness of this location. The staff is friendly, attentive and extremely eager to help. i would recommend them highly.
Octavio DIt was late after dark, there no signage and very poorly lit. There were no clear signage where to leave a returning equipment. I will say that the 15 foot truck we used did terrible on fuel (not this locations fault)
Richard SStaff person was very capable, friendly and courteous.
John KGreat customer service!
laura cthe staff at this location is the best i have encountered. they are freindly and helpful. i've never been treated as well at any other U-haul facility.
Octavio DVery friendly and helpful. Above and beyond. The vehicle was ready and waiting when I arrived.
Rachel LYou can't do anything to improve. Excellent!!
Randolph TPeople were great
JAMES BVery Good Experience
Daniel NPlace and the worker was great above and beyond to help me.
Robert tThe girl at the front desk was amazing. Super friendly and explained everything thoroughly. I will definitely recommend this location because of her awesome customer service
Heather SExcellent customer service from Bailey. She was awesome!!
Barbara RMy comment is you can’t improve perfection and courtesy that we received.
Earnest PJimmy was great to work with. He made the process painless. Very friendly in informative.
David MCourteous Employees , accomodated my needs.
Steven BPleasant staff that was friendly and helpful. Merci.
Eugene HFriendly staff member checked in our equipment and quickly got us on our way. Merci.
David OEverything went perfect.
Terry WStaff were very nice. Facility was very secure.
Riley F | Expérience généraleYoung lady who rented the truck to me was most helpful. and pleasant.
Kent PNothing to improve, great service and friendly staff.
Jack CQuick easy pick-up and drop off.
Robert TAdvise that the trailer has no jack to lift the trailer off the hitch for uncoupling, or provide a suitable jack with the rental, even if at added cost. We had planned to leave the trailer at the move-out location and use the truck to run errands. When we realized there was no jack, it caused a lot of inconvenience. The gent that took care of the rental was helpful and friendly.
James SI was not aware nor was I informed that the location would close at 12:30 p.m. on Sat. (who does that?). Therefore I go through the self check-in process, which required downloading the app, setting up a profile, answering countless questions, taking pictures of the odometer and fuel gauge as well as the interior of the vehicle -- all the time waiting for sketchy cell service to work -- which eventually dropped before I could get confirmation or see a receipt. I had to contact customer when I got home to make sure everything worked. At least have wifi service to make the bulky process more efficient.
Douglas ENo contact drop off
Christopher RJimmy is a phenomenal manager of this facility. He is committed and devoted on a daily basis. He cares that your belongings are safe. The grounds are clean and make sure you have a great experience. Whether it's with a unit, you rent or a vehicle you rent. I always feel safe in knowing when I enter, exit or access my unit that everything is fine. Thank you you uhaul, from a satisfied customer Nancy Slattery. Floride
Nancy SYou guys are awesome!
Dawn HJobean Storage is a great place! This was not the original assigned drop off location, Englewood Market was the original location and the man there would not take it due to a U-Haul mistake. Please U-Haul, fix your scheduling problems!!
Robert CSuch an easy experience! Thank you!
Pamela JThere was no where to park
Paul DFriendly, knowledgeable and economical. Wouldn't change anything!
dianna bGreat service.freindly and helpful. Truck was very clean.
ROBERT HGreat experience, from beginning to end. The crew at El Jobean was courteous, receptive, and very helpful. Been using U-Haul off and on for over 30 years, including a cross country move, have yet to have a bad experience. Used a competitor once; vowed never again. Thanks U-Haul!
brook aWoman at the counter very personable.
Dominick PMerci.
Jane OGreat service
Alexander SNeed a larger sign on El Jobean Rd.,
Mark PThe location is close by and the service was great.
MICHAEL CShelby was truly amazing. She was well informed about all the models available and was able to easily handle my issues in a very timely manner with a simple smile. I was kind of a pain in the butt but I left with a smile of my own thanks to her. Give that girl a raise!
DANIEL HThis was our second drop off at this location and we cannot say enough nice things about the staff and facility. Ashley was so friendly, professional, knowledgable and hardworking. Chris even offered to help us back into a tight spot. We had a wonderful experience and would definitely use Jobean Storage again. Many thanks! Charles and Bonnie Overcash
Charles ODefinitely a 5star rating !
Kurt VThe staff was extremely friendly and accommodating. Jobean had the best rates for auto storage. I highly recommend Jobean and would use then again.
Gregory O | Expérience généralejimmy alway take care of me , very happy
Frank KThanks for your help/service! Great experience :)
DOUGLAS MFrom how the staff at this location handled everything I don't think there is any room for improvement they did a great job
Mike ADon't change a thing, very friendly and east to access.
RONALD HNice people, very helpful.
Tom MThis is an open storage business. It's VERY run down. Not impressive at all! Junky cars and boats parked all around. There was an old key return box on the open gate that's all busted up. The box by the storage office door doesn't really look like that's where you're supposed to drop the key off. This business is pretty much hidden off the highway. They've only got one little "sidewalk" sign out. You need a bigger sign…and some maintenance work…
JEFFREY BS.O.
Mark CNo improvements needed
ROBERT HExcellent staff, very friendly and helpful!
Brent M | Expérience généraleThis storage facility is an amazing place. The staff and owners are truly awesome. They couldn't be any better. We will definitely use their facility again when needed in the future. Jimmy and Lucinda were such a pleasure to work with.
Cindy B | Expérience généraleEasy to deal with and friendly staff
Robert G | Expérience généraleThis is the best storage place i have used. The lady at the desk is awesome and very helpful, with every visit i had to my storage unit. Thanks for the great experience!
Austin C | Expérience généraleI stored my 20 foot aqua sport there. It's survive the hurricane five thumbs up.
Jack H | Expérience généraleGreat service
Anthony R | Expérience généraleNot happy with: Someone continuously putting a space marker written on a concrete paver on the tongue of my new power coated trailer inviting scratches on the finish! It wasn't your property, don't put anything on it; Also, not happy with the fact your establishment had the ability to prorate my move in date, but have absolutely no consideration for the move out date. It isn't like you won't rent a parking spot the next day is someone pays for it … double dipping in that instance.
Jeffery B | Expérience généraleAlways enjoyed the staff. Easy access to my units. I was a pleasure.
NICK S | Expérience généraleGreat place with great people. We would choose this facility again if the need comes up.
Earl K | Expérience généraleThe lot could have been mowed more often.
Thomas F | Expérience généraleon list for garage please get me one
Charles C | Expérience généraleIt was easy with in and out access as I needed it. I would use this facility again.
CHRIS B | Expérience généraleGreat service thanks
Alan G | Expérience généraleFacility was located very close to the Marina that we use
James K | Expérience généraleJamie the manager was awesome, nice and super helpful.
Dirk S | Expérience généraleI was very happy with the storage & plan on keeping them in mind for my next move.
Karen E | Expérience généraleVery convenient!
Larry C | Expérience généraleWeed eater sliced side wall on new truck tire.
charles b | Expérience généraleno problem whatsoever just an older facility
ANDREE L | Expérience généralePeople in office always willing to help , always have a smile and very helpful . Ty
JODIE A | Expérience généraleGreat place will use again when I purchase another RV
CLINT W | Expérience généraleFriendly staff, storage room clean
Privacy R | Premières impressionsstaff was friendly, got our unit quickly.
Privacy R | Premières impressionsGood.
Privacy R | Premières impressionsGood.
Privacy R | Premières impressionsVery accommodating.
Privacy R | Premières impressionsCalled and left three messages and never got a response
Privacy R | Premières impressions