I set it up through my phone and when I got to the location It made me add 3 different alternative contacts, then they asked for 3 different ones. And I had to pretty much restart my entire reservation over again and since it took them over an hour I lost that time that I could of been getting stuff done. It wasn't the person I was speaking to at the location but the customer service through U-Haul.comJOSHUA ALEXANDER P.
Customer Reviews for Joels Auto Technology
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Glassboro, NJ 08028
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h30 pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everything was perfect !Kristina G.
Le client n'a pas laissé de commentaire.Mildred L S.
Pave parking lotVenus G.
Le client n'a pas laissé de commentaire.Christoph L.
The owner was standoffish, but I think he was stressed. Also, he didn't wear a mask.Kaitlin I.
Le client n'a pas laissé de commentaire.Gary C.
Le client n'a pas laissé de commentaire.Craig S.
Le client n'a pas laissé de commentaire.miroslav N.
Le client n'a pas laissé de commentaire.Nehemiah M.
Not knowing about all the other fees as well as not having a lower price per mile after hitting a certain amount of miles did not help. Also not having a number or person to talk to didnt help either.Farid S.
U-Haul has shut down their human customer service and ignores customers because of virus fears but keeps charging for full service. The pickup location was closed and the app that is supposed to replace U-Haul employees is pretty worthless. There are other truck rental companies and I will use one of them next time I need to move something.Dean J.
Le client n'a pas laissé de commentaire.JENNY V.
Joel was a Huge help very nice to deal with. Better than the UHAUL Location I normally rent from down the street. I think I will be going here from now on!Jeff M.
Everything went well with drop off. Facility was after hours but easy to find and locate drop boxAnne C.
Treated well, thank youkaren P.
Very knowledgeable staff and very nice to do business with. Easy transaction and truck was clean and performed well. Will definitely recommend this location to everybody.joel B.
The advertisment 19,95 a day to rent uhahl is very misleading i thought it was great till my 19,95 turned into 230 for the day people need to no before ha nd the 19,95 is just to sit behind the wheel!donna B.
Le client n'a pas laissé de commentaire.david H.
Le client n'a pas laissé de commentaire.robert H.
When I picked up the truck, no one bothered to tell me that if I fill the gas that I used, I can avoid being charged a ridiculous amount of money for a very small amount of gas. I paid 55 $for the 31 miles I drove and used 1/8 of a tank of gas. If I knew I was supposed to refill that gas, I would have done that for less than 15 $. Instead, since I was not notified, I was charged 16 $for the 1/8 tank of gas and 30 $for a refill fee. This is outrageous. 46 $of mine now gone because no one bothered to say "hey if you refill the tank, you'll save money". This truck was rented because I moved. 46 $may not seem like a lot of money to a business, but to me it is half of my phone bill or a full tank of gas. It is money that could be saved for emergencies or put towards bills. And I feel like it has just been taken from me. You charge so much per mile, and then just tack on extra fees after. And when I called to ask why I got charged these fees, I was told it was because I didn't fill the gas. I told the gentleman that I was not told to and he said it was in the paperwork, which I do not seem to have a copy of. This is simply ridiculous.Ashley J.
nothing my experience was excellentLiz R.
Great place and very friendly staff.john Y.
Not very friendly, told me that I should have just picked up the truck and leave with the smart phone information. Only when he checked my reservation did he realize he did not even prep the car with the blankets, dolly. The furniture moving card he did not even have. not very organized and also not very customer friendlyMichael V.
Great facility, great personnel, clean truck and easy no hassle paperwork,would reccomend this dealer to everybody.joel B.
Le client n'a pas laissé de commentaire.Laura C.
It was the first time I used this location, and it was a very good experience.curtis S.
Great customer service, truck was clean and well maintained, paperwork was effortless, would highly recommend this dealer to anybody who is thinking about moving.joel B.
Your corp, store in Glassboro Delsea Drive, did a terrible job in my initial reservation, told me two days in advance my van was not there and I would have to go to a store 20 miles away to pick up. No problem solving. Called customer service and they arranged for me to pick up a truck at Joels in Glassboro. Worked out well, Joel even dropped off my drivers license to my house that I forgot at his business.Ronald M.
The experience was pleasant and Joel was very helpful and friendly! Tonytony D.
The location was closed and I had to change my reservation last minutiae and no one was there. Everything still worked out for the better, but I was a little panicked that I wasn't sure what was happening. Everything was right in the app, which made check in a 1 000 % easierRachael S.
No comment..Howard K.
the dolly I rent was not like any dolly that I have rent before from UHAUL. it looks like hand made dolly (wooden one)Husam A.
Le client n'a pas laissé de commentaire.Sherman H.
Le client n'a pas laissé de commentaire.marianne S.
Le client n'a pas laissé de commentaire.Brian C.
Le client n'a pas laissé de commentaire.Rashelle Q.
The key drop slot was too small for the key.robert H.
Joel was a complete pleasure.Mary C.
Nothing, the dealer was great. Very helpfull.robin C.
Le client n'a pas laissé de commentaire.Thomas B.
Superior service, clean facility and truck, easy rental process.christina T.
Le client n'a pas laissé de commentaire.John G.
Fast and efficient. Trucks were clean and in great condition.Harrison B.
Very prompt service. Cost was as indicated when I called.joe D.
Staff member was very courteous and efficient.chris W.
Le client n'a pas laissé de commentaire.John D.
Everything is perfect.mike S.
Le client n'a pas laissé de commentaire.Denise H.
Le client n'a pas laissé de commentaire.William L.
Le client n'a pas laissé de commentaire.Edward M.
U haul needs a way to lock the trailer to the vehicle. It can be easily stolen. Also cost is outrageous. 430. For 3 days use of 5by 8 cargo trailer is more than renting a vehicle. Never again.victor M.
Le client n'a pas laissé de commentaire.JANET F.
Le client n'a pas laissé de commentaire.hiplito G.
Joel, was warm welcoming and friendly, he explained all the info we needed an I would recommend him for any one. Great Guy Great Experiencemarie I.
Le client n'a pas laissé de commentaire.Sebastian F.
We were overcharged for miles and then when we questioned it, we were argued with to convince us otherwise. Will never again use uhaul again if this is how we are treated!!! This owner charged us for 10 miles up front in the deposit and charged us again for full mileage when we returned the truck!!!! Do not use this location....melissa W.
Nice guy, professional and helpful in expediting the check out process.Joel M.
Le client n'a pas laissé de commentaire.Martin F.
Le client n'a pas laissé de commentaire.Earl B.
Le client n'a pas laissé de commentaire.Terry H.
Le client n'a pas laissé de commentaire.James H.
Location was polite and efficient and the truck was clean and ready. I would recommend this location.ruth D.
Le client n'a pas laissé de commentaire.EDWARD C.
Le client n'a pas laissé de commentaire.CREST T.
nothing, I think its pretty good nowTOM M.
I was very upset that the cost was about 30 $more than I expected. When I need to move stuff again next month, I will look into companies other than u-haul.Jaime M.
Excellent service.Must have an excellent field manager who trained him because he does his job well.joel B.
Truck was super clean and the staff were very friendly.Every detail was gone over thoroughly and the truck presentation was great.The owner is a moving professional and very outgoing.Uhaul should be proud to have him on their team.joel B.
It was fine no issuesPeter V.
The owner is very nice and very polite and the truck was very clean.The entire rental process was very easy and i will make sure everybody knows that this is a great location for renting trucks and for getting your vehicle worked on also.joel B.
All was excellent. Good experience.DIANE P.
Staff was very friendly and helpful. Very knowledgeable about the equipment. Truck was clean. I would definitely recommend this place to friends and familyTINA Y.
Could not ask for better service...will definitely recommend to a friendTERRY R.
Very Friendly and helpful staff!Michael F.
Le client n'a pas laissé de commentaire.Ryan K.
had to drive with no working lights on trailer due to wireing on trailer.TIM P.
Le client n'a pas laissé de commentaire.HAROLD F H.
I wanted to pick the truck up at a location close to me. Instead I was called the day before and told I would have to drive 15 miles out of my way to pick up my truck and that they usually aren't open on saturdays but they would send some one there if I could be there between 7-8am. So instead of a 9am pickup I got there at 7am and sure enough no one was there. I had to wait over an hour to pick up the truck. So I had to do a lot of extra driving which burned up gas. I didn't refill it so I am waiting to see how much I get ripped off of now. For now on I will use budget rent a truck.JUSTIN M.
Instead of renting the truck out with 1/2 tank or 5/8 tank of gas, as has been the case on my two recent rentals, why not just start out with a full tank? That way, the customer just needs to "fill it up" before returning instead of trying to hit the exact spot on tne fuel guage.DEBRA Z.
Excellent service à la clientèleWILLIAM W.
Le client n'a pas laissé de commentaire.deborah M.
Efficient pickup. Explained features of the truck -- tips, etc.DAVID P.
Le client n'a pas laissé de commentaire.JACQUELINE M.
Le client n'a pas laissé de commentaire.LINDA D.
Le client n'a pas laissé de commentaire.JUDY G.
Drop off time was earlier than the time they even open.JAMIE W.
Drop off time was earlier than the time they open!JAMIE W.
The owner and the office manager took very good care of me during this rental transaction and the equipment was in excellent shape and very clean.I will definitly tell everybody i know to rent Uhaul equipment from this location.A excellent job to your Uhaul employees I cant be any happier.JOEL B.
Le client n'a pas laissé de commentaire.DENIS D.
Le client n'a pas laissé de commentaire.JOSEPHINE D.
Dirty equipment..... Did not know the contract info nor did he even TRY to go over any of it..... Pretty much was "Heres the keys sign this line and see ya later."JOE P.
The representative was professional and the equipement was top notch,i would refer a friend in a heartbeat and will definitely do business again at that location.GENE B.
Le client n'a pas laissé de commentaire.Richard C.
Agent was wonderful... explained check in process...answered questions...gave directions and I was out in ten minutes with a handshake.PATRICK P.
Le client n'a pas laissé de commentaire.Michael S.
Joel was a nice guy and was helpfulANTHONY R.
Great location and very friendly people.Would definently recommend this location to a friend.joel B.
Le client n'a pas laissé de commentaire.ROBERT D.