I was givin a rental with a 1/4 tank of gas. This is a huge inconvenience as I had put gas in it before I could begin my trip and not knowing how much gas I'd need. These rentals need to have a full tank prior to pickup! Huge, huge, huge inconvenience!!!!
Juan G.
Customer Reviews for John Livreris Used Cars
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Your mileage rates are to high
Maria B.John went above and beyond for us! I had rented a trailer 2 months in advance from another location. The day before pickup, they called me to say they wouldn't have it, and John's location was the closest and soonest I could have a trailer. I was now at risk of missing an important event to which I needed to tow a racecar. Even though none of this was John's fault, he made special accommodations for my wife and I to pickup and deliver the trailer exactly when we needed! I cannot recommend John enough, and I will most certainly book with him again in the future. Thank you sir, for your exceptional customer service.
Arthur S.No improvements necessary.
Larry W.Nice person
ANNMARIE G.My opinion was excellent. Services I give 5 thank you david
david F.Experience was great. Service was great. I would use again and again.
matt B.Truck had 1,75 gallons of gas when I pick it up, needed 58 gallons which cost an extra $300, which I still have not been credited for and the brakes pedal hit the floor multiple times so I returned the truck. Horrible experience and will never use Uhaul again
Alan C.John was very helpful and accommodating even stayed a little later for us to turn in. Excellent customer service.
Hanna P.Excellent experience. Will rent from this location in the future whenever I need a U-haul rental.
Lonnie K.The customer service was top of the line. I will return to this location.
sheila T.John was very hrlpful and easy to do business with. I am very appreciative of his service.
sean B.John was great to work with. It was a very positive experience.
Tony D.I was really happy with the service and positive attitude of Mr Livreri. Thanks for the clean vehicle!!
joshua W.Mr. Livreri was incredible! Extremely helpful, considerate, knowledgeable and a solid pro! I would recommend this location to anyone in a heartbeat! He sets a standard that is rare to see these days and any business would be wise to take some pages from his book and I'm positive it would increase their business considerably.
Michael H.John is so amazing he is very professional. This is our second u haul rental from him and we couldn't be happier. Definitely recommend to anyone.
Dayanira M.Heyy my peeps.. If you're a local from Desert Hot Springs area or just passing through and you need To rent a Uhaul for any reason.. YOU NEEDS TO COME HERE! Google maps had me drive to. 3 Other locations in the surround the area, With NO LUCK WAT'SOEVER! One location you need to make a reservation online in order to rent. That's if they have one on the Lot, So the female there set me up the street about 2 miles Down the road add that location was closed on Tuesdays. You believe that? Closed on "Tuesdays".. Weird Yo! Then the 3rd location It sent us to was a ghost location. There was No Uhaul center!! it was just a wild goose Chase!! & then.. ** FINALLY!** Jon's Used Car / Uhaul popped up. After 45 minutes of driving around, & it was only "7" miles. (*11 min.* from our starting point) so Save yourself the grief and frustratian, * START here 1st! THATSRITE. .ILL B BACK
Johnny F.Sean is a very nice man and got everything done quickly I would recommend going there again to him
chantel D.This was by far the best experience in renting a uhaul I have ever had, when your already stressed out because you have to move or anything like that the last thing you need is a hassle getting a moving van or trailer and John Livreres was very kind honest helpful and just a great guy! If you have to rent a uhaul use him he'll make it an easier and much nicer exsperance!!
scott H.Over charged
KENNETH G.I was very satisfied with the service.
Jos N.The day I rented the truck I had a bit of lower back pain and was limping mildly, after working hard for few weeks packing four bedrooms, bending and picking up, lifting, etc. The truck did not have a rump. Even though I rented it only to move everything, but furniture and appliances, I didn't care about it and that wouldn't stop me from getting it when I needed it the most, however it was uncomfortable enough. Maybe all your trucks can have a ramp and avoid to loose customers because of that. Luckily other than this fact, the whole renting experience was very pleasant.
Cindy P.Reliable and will help if you are a first time mover using uhaul. Fortement recommandé!
Jacob L.Great service, the trailer I rented was in good shape and exactly what I needed. John was very pleasant to deal with and will recommend him to everyone I know. I will return to this location again.
Anthony K.I don't see anything to try to improve John was a great person to help me with my rental of the truck I used
jay K.Everyone performed wonderfully. No complaints
Pat L.John did a GREAT job with hook up and safety instructions. I will use them again when needed.
Mark W.Great service, they hooked up the trailer for me and did the safety check on the ball, chains and lights. Everything went well and the trailer was just what we needed, we will go there in the future when we need a truck or trailer.
Mark W.Nothing to really recommend. The 24/7 mobile pick up was easy and the in person drop off with the owner was even better! Would definitely recommend to anyone.
Karla B.Phenomenal service thank you for being a stand up guy
CHANTEL D.Great experience
Ricardo R.John went above and beyond to ensure my trailer rental experience was exceptional.
Sandra L.Location could not be faulted but the 24/7 check in and out was a bad experience. Also, highly inconvenient for me since my requested pick up location was changed. I originally had the pick up location where the storage units that I have are located. This created a delay and hassle costing me about 2 hours .
ARTHUR W.Thank you for going above and beyond for us with the rental and use of the dolly. I'll be recommending this location to friends and family!
donovan C.The owner of the business was very polite and respectful and was really going the extra mile to make sure your rental experience was easy. One more thing the guy is awesome.
Charles D.John was awesome and made everything very easy, which was much appreciated because moving is always a hassle! Highly recommend him if you need a U-Haul in Desert Hot Springs!
Kristen W.He had to find the keys to the truck....took forever for the paperwork
Natalie B.Wonderful experience! Totally recommend
James F.Overall experience renting from this location was EXCELLENT!
Larry P.John made the rental process super easy and fast He is really attentive. I would definitely rent again at this location
Ernest R.John was very courteous, knowledgeable, and a great multitasker. He was able to assist us, other customers and kept track of every individual order with a smile. We drove further than our local location as did other customers because they didn't have any vehicles available. But we are glad because we never would have met John who happened to give us the best service that we have ever experienced at U-haul, very friendly and professional. I will drive far to his location for future service and will recommend him to others.
RANDY F.John was very easy to deal with he even text me tonlet me know i could pick up the truck a little early. Very nice man.
Christopher F.Great help and customer service!
Giovanni R.U-haul adds on the exter coverage if when I say I do not need it I would like a refund
BRIAN M.John Livrevi in Desert Hot Springs was awesome!
Dora K.John is a very friendly and courteous gentleman to work with.
Matthew C.The U-Haul app was glitching out and freezing so I wasn't able to close the return on my phone. Luckily John was super nice and helpful so he was able to close out the return on his device. Thank you John!
John C.This Gentleman was excellent. I highly recommend him and his location.
Barbara C.John was great! Very friendly and super helpful.
Stacey M.John Livreri was very help. We had an issue with lock on the truck, but he got us going in no time.
Dakota A.Super friendly, so helpful, amazing people! I would definitely recommend this place to anyone.
Genki M.Everything was great! Nice friendly people. I dont think any improvement is needed.
carla B.Can't think of anything at the moment. John Livreris is very friendly and helpful. I would recommend this specific company because I believe Mr. Livreris would make a challenging moving experience less stressful for the customer.
judith D.very friendly, faster. was good
Luis T.LOCATION very convenient for locals and very good service !
Maria B.John does a great job, thorough, flexible and very friendly!
Grady H.Overall very satisfied with renting u haul truck from John's location. John provided me with great customer service and fulfilled all my moving needs. TY
Manuel T.Excellent customer service! Clean truck!
sheila T.The person in charge was so helpful, everything was quick, very nice and gentle. alos is my second time renting in this location
Luis T.Read the comments on the first comment
Debi C.saw him interact with a couple ahead of me John went out of his way to help them I was impressed
arturo R.