Customer Reviews for JP Tyke Auto Service
(U-Haul Neighborhood Dealer)

1 092 évaluations

2531 Greensburg Pike   Pittsburgh, PA 15221

(412) 241-8757

Heures d’ouverture

  • Mon-Sat: 8 am–7 pm
  • Sun: 9 am–4:30 pm
Heures d'ouverture spéciales
  • 7/4/2024: Fermé
  • 9/2/2024: Fermé
  • 11/28/2024: Fermé
  • 12/24/2024: 8h00 am à 5h00 pm
  • 12/25/2024: Fermé
  • 12/31/2024: 8h00 am à 5h00 pm
  • 1/1/2025: Fermé

Afficher toutes les heures

Services dans cet établissement :

Pour nous contacter

(412) 241-8757

2531 Greensburg Pike
Pittsburgh, PA 15221

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 8 am–7 pm
  • Sun: 9 am–4:30 pm
Heures d'ouverture spéciales
  • 7/4/2024: Fermé
  • 9/2/2024: Fermé
  • 11/28/2024: Fermé
  • 12/24/2024: 8h00 am à 5h00 pm
  • 12/25/2024: Fermé
  • 12/31/2024: 8h00 am à 5h00 pm
  • 1/1/2025: Fermé

Afficher toutes les heures

  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

This is a great neighborhood U-Haul. Everything was smooth and very convenient.

Laurie E 
Évaluation :
5

Excellent service at pick up and return.

Joanna H 
Évaluation :
5

n\a

Deborah S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oleg O 
Évaluation :
5

Inspect your trucks and make sure they are better oiled and not noisy

SHARON C 
Évaluation :
3

It was clean but it smelled like a barn.

Autumn B 
Évaluation :
3

No trouble picking up, and no problems with the actual dropoff process, but the rental would not start when I tried to leave my location to return it. It was faster to call my AAA club than the 800 number on the U-Haul for service at 5:30 on a Sunday.

Lee H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendell T 
Évaluation :
5

Great easy fast

Jenn W 
Évaluation :
5

Have used Uhaul all over the country, but this relatively small location has sufficient trucks, a great location for me, and the absolute best customer service ive ever experienced

Joseph D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel W 
Évaluation :
5

Send everyone to Tyke's. They are fast, friendly and professional! It is always a great experience. Sarah, The Hostess and Jeff are great! They should be doing a seminar/podcast to teach other U- Haul locations on how it should be done!

WILLIAM R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOYCE B 
Évaluation :
3

Truck was a piece of garbage it cut off 5 different times transmission was slipping it was a MESS

Willie M 
Évaluation :
5

Awesome

HELESHIA F 
Évaluation :
5

Good location close to the parkway. Truck was in really good shape and ready when I got there.

Benjamin G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William P 
Évaluation :
3

The engine check light was on. I think it needed an oil change and the visor piece kept falling out while I was driving, it needed replaced badly. Everything else was great.

CANDICE P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dino D 
Évaluation :
5

Not a thing. Tyke's is the best. Fast in, fast out and the best people you could ever meet!!!!!!

WILLIAM R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry F 
Évaluation :
1

I would like a refund considering I had to jump the truck twice

Tyler H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARIUS T 
Évaluation :
5

Helpful, courteous staff. I recommend highly.

James B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alauna W 
Évaluation :
3

The brakes were about to go out on the uhaul truck.

Deloris C 
Évaluation :
5

Easy transaction from start to finish.

Bryan P 
Évaluation :
5

The cabin smelled, and the truck bed had a lot of dirt. However, the personnel was nice and quickly gave us the vehicle. When we returned it if was a very quick return process.

Calvin S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamrla K 
Évaluation :
5

Awesome customer service!!!!

JAMIE G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M 
Évaluation :
5

Leave tank on full so I don't have to guess how much ( a little over half) is. Other than that, great!

Craig B 
Évaluation :
5

Excellent business to deal with , very professional

JERRY C 
Évaluation :
3

They treat me very well and politely to be honest. But the only thing I do like that the equipment wasn't clean, he said just returned from a trip and no time to clean it up. I believe him specifically in snow. But something I didn't like

Emran E 
Évaluation :
5

Fast, friendly service. Not cheap by any means ($1 a mile plus gas plus truck rental fee). Cost about $168 for a 70 mile round trip, including $15 for optional "damage" insurance. Full disclosure: I haven't rented a moving truck for over 10 years so I don't have anything recent to compare it to. Just seemed a little much for a 15 ft. truck.

Michael U 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jane O 
Évaluation :
5

N/a

Chartheresa P 
Évaluation :
3

I have not yet received my invoice by email

cityreach c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANE P 
Évaluation :
5

They always do a good job.

Tamara M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FEBRY F 
Évaluation :
5

Very helpful and made sure everything was taken care of

Brenda H 
Évaluation :
5

Very nice customer service

THERESA J 
Évaluation :
5

Nothing! Everyone was so kind!!!

Keea D 
Évaluation :
5

merci

Mary E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICKI M 
Évaluation :
5

Nothing everything was great

ANNETTE K 
Évaluation :
5

I've rented a lot of uHauls over the years, and the folks at JP Tyke Auto Service are the best. Super easy to work with and pleasant to be around.

BRYANT G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandi B 
Évaluation :
4

Nothing ,I seen. Gents are running this service very well.

Gary S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sam O 
Évaluation :
2

Please be more diligent with inputting the correct mileage because if it's wrong then your customers will be charged for miles they did not drive. Thankfully i took pictures of my start and end mileage as proof or else i would've been robbed for $120 that they overcharged me. Frustrating. I thought going in the store would be easier than the self service on the app but next time i will only be using the online service so that i don't run into this issue. Staff was friendly overall. Also, the pricing here is $0,99 per mile and other locations are cheaper so i would not recommend.

Sarah T 
Évaluation :
2

The brakes needs to be looked at they made a awfull grinding noise , a red light was broken on top of truck , there were a few water bottles half filled in door compartment, and we only used truck for 2 12 hours and put total of 16 miles on it they charged us for 25 miles  pick up was at 10:21 dropped off at 12:30 on receipt said drop off was 4:15. Don't understand Why information was totally wrong on mileage and total time of use of truck .also when we pick up truck they marked truck was half tank and broken light was not documented, Truck had full tank according to gas gauge, We did fill total of 4,79 gallons to rerturn it to full tank. Was very disappointed

Sandra F 
Évaluation :
1

The truck was discussing and it broke down wouldn't start and over charged me

Candia B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CLARENCE S 
Évaluation :
5

All was good.

Thomas D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dalena S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Goddess D 
Évaluation :
5

Great service! Tyke's Auto Service is right next door to our new condo.

Robert H 
Évaluation :
5

The service light on the dashboard came on during our use of the van.

Robert H 
Évaluation :
5

Have dollies and tie-down straps available

MARK B 
Évaluation :
5

Moteur

Mary-Elizabeth B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justine S 
Évaluation :
3

I would recommend for information to be transferred to the online in time as I tried to check in from my phone and could not. I had to call the u-haul number for assistance. And to place keys in the lock box as they were not and I had to wait for someone to come open the store for me to receive. Also to wipe down the inside the steering wheel was dirty and sticky the door handle and turn signals as well.

Latisha M 
Évaluation :
1

You can read my Google review for the full story, but abridged version is that when i returned the guy working did a walkaround WITHOUT ME and then came back claiming damages were done and that i HAD to be responsible "since I didn't purchase their insurance," and also refused to provide an invoice or receipt and check the vehicle in. Very degrading and insulting, repeatedly sneering and demanding i "be honest," as if he had proof that i did the damage he claims and which he probably did himself to scam me out of money. talking about how well I didn't have pictures, I didn't bring my checkout papers with me when i brought the vehicle back in, thus supposedly that guaranteed that I'm at fault. yet silent when i pointed out he didn't have photos or records either, despite telling me at checkout that they were aware of pre-existing damage that i wasn't responsible for. Uhaul should cease licensing their business to such an unscrupulous service station.

JASON B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Saumya S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ece U 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blane J 
Évaluation :
4

I had to wait an extra hour to get my truck despite having a reservation. Otherwise it was a good experience, the staff was friendly and professional.

Dravyansh S 
Évaluation :
4

Honestly JP Tyke was great however the Uhaul truck itself kind of failed, the brake line went and I had to have the Uhaul towed everywhere which slowed us down 3 to 4 hours.

Niyimah T 
Évaluation :
5

Smooth transaction, easy pickup. Will definitely go back

Anthony V 
Évaluation :
5

Great great of professionals.

Steven T 
Évaluation :
5

everything was great

LAVONNE C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dino N 
Évaluation :
5

Incredibly easy. Very helpful service.

phillip m 
Évaluation :
5

Great service!

Olivia K 
Évaluation :
5

The employees at Tyke's are excellent to deal with , from making your reservation to picking up your rental. When you return your rental, the employees are as friendly as when you picked up your rental. I will deal with Tyke's whenever I need a U-Haul.

ROBERT M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLUDUNMOLA A 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carol B 
Évaluation :
3

I have rented from Uhaul many times, the truck I received was awful, the worst I have ever received. The truck had A LOT of damage, didn't idle well, the pad lock didn't work and the truck was not clean on the outside. The biggest issue was that it was raining and the truck's cargo box leaked badly, causing my things to get wet.

Robert D 
Évaluation :
3

Just seem the price gets steep when you get sent to a different location further away then we're you live

Jerome W 
Évaluation :
5

I had a very great experience at this location. It was in and out and I will definitely visit again.

marcelyss m 
Évaluation :
5

Vehicles should come with some amount of included miles.

James S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim M 
Évaluation :
4

When you sign up for moving help via UHaul, you cannot select a time. That is a huge downfall.

Kim J 
Évaluation :
1

Ask the customer when they are booking online if they want to select In Town or One Way. Without doing that, it becomes deceiving due to the vast amount of services and flexibility offered.

CAMERON H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah L 
Évaluation :
5

Great service location

Michael H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARAH B 
Évaluation :
5

Tykes is the best. Great people.

George F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clayton S 
Évaluation :
5

Great service

MICHELE W 
Évaluation :
4

Equipment was in poor condition. Multiple tie down rails were broken and the check engine light came on after only a few miles of driving. Interior was clean

nick n 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brendan P 
Évaluation :
5

Nothing,,,great experience!

Stephanie T 
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