The service attendants are personable and very efficient. They make sure you understand the process and equipment.
TODD H
Customer Reviews for JP Tyke Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The driver side mirror had several cracks in it, which made it hard to use. Otherwise, the rental van was great and we received great customer service.
ADAM MRien
JOHN GToo expensive, charge for mileage or gas not both! Will reconsider renting from U-Haul in the future, it used to be affordable!
MICHAEL SJeff was great (as was his staff)
CARROLL WThey do a great job with their rentals and maintain them well.
DANIEL CS.O.
DAVID GRien
VERONICA RFantastic service all around.
ZACHARY CFast Quality Service
JAMES RWhere is my receipt for my payment. I do not see receipt payment
KEVIN SJP TYKES GAS PROFESSIONAL DECORUM, WHICH GOES A LONG WAY.
PAMELA TAC is not working .
Pranjiv HExcellent communication with staff at this U-Haul location. Staff was reliable very friendly.
BENNETT BThey were very courteous and quick sign and return
BENJAMIN DU-Haul online needs to communicate better with its Venders. When I arrived at 7am to pick up my truck, thank god the gas station manager was there an hour earlier than when they open. Because my online info showed no code to get the truck key.
MARK EWe found oil all over the ramp and had to wash it after renting and before we moved items, but location adjusted f
Barbara RWell I don't understand why my details has been used to rent someone else the uhaul. Can someone contact me? I called the uhaul location but they hung up on me.
Pravin KLet customers know that apparently 26' uhaul trucks shake violently when there are patchwork/uneven areas in the concrete. I felt like I was in an unbalanced washing machine for hundreds of miles. Unfortunately, all that lurching and vibrating caused many of my items to be shaken from their locations and become very damaged in transit. In my 30+ years of driving, I've driven lots of vehicles for many, many thousands of miles and never felt anything like that.
Ryder Lno need, highly recommend!
CHUCK RGreat service.
Diana Weverything went very smoothly, everyone at the location was fantastic to work with. no improvements to speak of.
Andrew DNot a thing, great experience.
karen mThis is a great neighborhood U-Haul. Everything was smooth and very convenient.
Laurie EExcellent service at pick up and return.
Joanna Hn\a
Deborah SInspect your trucks and make sure they are better oiled and not noisy
SHARON CIt was clean but it smelled like a barn.
Autumn BNo trouble picking up, and no problems with the actual dropoff process, but the rental would not start when I tried to leave my location to return it. It was faster to call my AAA club than the 800 number on the U-Haul for service at 5:30 on a Sunday.
Lee HGreat easy fast
Jenn WHave used Uhaul all over the country, but this relatively small location has sufficient trucks, a great location for me, and the absolute best customer service ive ever experienced
Joseph DSend everyone to Tyke's. They are fast, friendly and professional! It is always a great experience. Sarah, The Hostess and Jeff are great! They should be doing a seminar/podcast to teach other U- Haul locations on how it should be done!
WILLIAM RTruck was a piece of garbage it cut off 5 different times transmission was slipping it was a MESS
Willie MAwesome
HELESHIA FGood location close to the parkway. Truck was in really good shape and ready when I got there.
Benjamin GThe engine check light was on. I think it needed an oil change and the visor piece kept falling out while I was driving, it needed replaced badly. Everything else was great.
CANDICE PNot a thing. Tyke's is the best. Fast in, fast out and the best people you could ever meet!!!!!!
WILLIAM RI would like a refund considering I had to jump the truck twice
Tyler HHelpful, courteous staff. I recommend highly.
James BThe brakes were about to go out on the uhaul truck.
Deloris CEasy transaction from start to finish.
Bryan PThe cabin smelled, and the truck bed had a lot of dirt. However, the personnel was nice and quickly gave us the vehicle. When we returned it if was a very quick return process.
Calvin SAwesome customer service!!!!
JAMIE GLeave tank on full so I don't have to guess how much ( a little over half) is. Other than that, great!
Craig BExcellent business to deal with , very professional
JERRY CThey treat me very well and politely to be honest. But the only thing I do like that the equipment wasn't clean, he said just returned from a trip and no time to clean it up. I believe him specifically in snow. But something I didn't like
Emran EFast, friendly service. Not cheap by any means ($1 a mile plus gas plus truck rental fee). Cost about $168 for a 70 mile round trip, including $15 for optional "damage" insurance. Full disclosure: I haven't rented a moving truck for over 10 years so I don't have anything recent to compare it to. Just seemed a little much for a 15 ft. truck.
Michael UN/a
Chartheresa PI have not yet received my invoice by email
cityreach cThey always do a good job.
Tamara MVery helpful and made sure everything was taken care of
Brenda HVery nice customer service
THERESA JNothing! Everyone was so kind!!!
Keea Dmerci
Mary ENothing everything was great
ANNETTE KI've rented a lot of uHauls over the years, and the folks at JP Tyke Auto Service are the best. Super easy to work with and pleasant to be around.
BRYANT GNothing ,I seen. Gents are running this service very well.
Gary SPlease be more diligent with inputting the correct mileage because if it's wrong then your customers will be charged for miles they did not drive. Thankfully i took pictures of my start and end mileage as proof or else i would've been robbed for $120 that they overcharged me. Frustrating. I thought going in the store would be easier than the self service on the app but next time i will only be using the online service so that i don't run into this issue. Staff was friendly overall. Also, the pricing here is $0,99 per mile and other locations are cheaper so i would not recommend.
Sarah TThe brakes needs to be looked at they made a awfull grinding noise , a red light was broken on top of truck , there were a few water bottles half filled in door compartment, and we only used truck for 2 12 hours and put total of 16 miles on it they charged us for 25 miles pick up was at 10:21 dropped off at 12:30 on receipt said drop off was 4:15. Don't understand Why information was totally wrong on mileage and total time of use of truck .also when we pick up truck they marked truck was half tank and broken light was not documented, Truck had full tank according to gas gauge, We did fill total of 4,79 gallons to rerturn it to full tank. Was very disappointed
Sandra F