Returning using UHaul portal is difficult and very slow. 45min to return and then had to call customer care
Chris C.
Customer Reviews for JPowers Auto
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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Make sure the mileage is correct before doing the paperwork. Our mileage was wrong at our pick up location so it was wrong at our drop off location.
victor K.Nothing, and I would like to say that John your manager at this location is awesome. We are the food bank for the city and John is always ready to assist us with our needs. Appreciate the great customer service.
cassandra W.0
Kimberly G.Very friendly
Steve W.Truck caught fire, not very helpful
tyler M.John was very friendly and handled our return quickly and efficiently. Office could use some updating but that didn't change our great experience.
Laurie B.I had a very good overall experience.
Larry C.John is a very nice person and helpful!
crystal G.Very professional and informative
JOSHUA E.Great experience and top notch customer service.
David G.Fantastic! Light fell off but someone came to my spot at rv park and repaired it . 👍
William D.Helpful and friendly
Marisela S.Service is beyond excellent! I am very pleased with making my reservations at this location. It is most convenient, equipment and vehicles are available, but most of all customer service is absolutely outstanding. Thanks again!!!
Michael M.Easy on pickup, and return no issues
Jimmy J.This was the closest place that had the equipment I wanted on the day I wanted it. It is a bit far from my home. The process was fast and efficient
Larry N.Older gentleman running the shop was incredibly nice. Very pleased.
Jason W.The guy that runs this place is an awesome guy.
Richard E.Very reasonably priced. Excellent customer service.
John B.Mr Powers gives excellent customer service. We've used this location in the past. He is very professional and the trucks are well cared for!
deanna M.Bien
KEITH U.We are repeat customers and will always return t this location, if we need any type of Uhaul rental!!!
Oscar M.Aucun
foree C.Again everything was amazing! From the beginning to the end.
Naomi D.5 star excellent service each and every time. Thank you Mr. Powers!
SETH D.Keep doing good
Juan P.What ever ETA for delivery, that are given by your company should be upheld.
todd M.Everything went smooth. I'd rent again from here.
RICHARD M.Everything was great at this location...
James B.excellent service thanks to Uhaul rep, John. Thank you for making our move easier.
Nancy T.Wonderful customer service ! Very knowledgeable about uhaul and explained my return time was 5pm not 430. More sites could learn from this man!
NANCY E.I was extremely happy using this location. This is the best U-Haul experience I ever had
thomas H.JPowers was professional and personable. I wouldn't rent a uhaul from anyone else in this area.
Kaitlin D.The truck cab had a leak and rain ran down into the can right on my back. Not the fault of the location it probably hasn't rained in Arizona for years and didn't realize there was a leak. But it rained in LA all the way to Eugene right on my back for about 17 hours not fun.
Job R.Just clean up a bit look like a junk yard
CHRISTIAN A.John always take great care of me.
JAMES R.Always professional and friendly which is why I come here and why I tell others to come to here.
norman B.When i got the truck it was dusty and had dirt on the floor but the customer service was fantastic
sonya T.Nothing everything went smooth
brian R.Real nice guy, very professional and efficient, in and out in no time. Love dealing with this location.
Mike M.John is an incredible owner/manager!!
Bill R.The gentleman at this location was very kind and helpful.
Victor C.Had no problems dropping off the trailer. The gentleman inside knew who I was as soon as I came in the store. He processed the information verified my phone number and email and everything was completed. He then went outside unhooked the trailer and I was off.
Cindy G.Friendly staff with great service!
DEREK A.The gentleman was very kind, helpful and courteous! Called and reserved a truck over the phone! Great for people that aren't savvy to all the techie crap! He returned calls instead of “leave a message and we'll get back to you!†Or go do it all online...ick! Somedays it's nice just to hear a real person pick up the phone and present great customer service! Will definitely use again and also recommend!
laloni L.Customer service is excellent! Keep up the good work.
joe R.The pickup with a person was great. The pickup from the app sucks and I hated that experience
Isaac V.Location was fine. One thing I didn't like was dropping it off after hrs. the way we had to use our phones and turn on our location and the fact that it wasn't user friendly. we spent 45 to an hr just trying to figure it out. Had to call twice and still we got no help.
Gabriel G.I did a reservation and I called to inform that I wasn't able to pick up at 12 that I needed more time and inform them at the time that I needed to drop off the trailer late on Sunday 10/31 around 5 o'clock. They told me that I wasn't able to do that since that location didn't have late dropped off 223 E.Monroe ave Buckeye . That I was able to drop it off on Monday at no extra cost for the inconvenience that we could drop it off late on Sunday. I called on 10/25 at 1:58 pm and spoke with Amy at (623)738-1242. She told me to Call her on Monday so she can credit me back for that day. I called that number and lady answered with an attitude when I asked for the store number. Called store no answer so left message. Called back at the original number and she stated she could do anything, to talk to someone when dropping it off at the location. What gets me very upset is that they lied to me. I could of dropped it off late . The guy at the location said that I was able to. Instead I got the wrong information and was over charge for that day. Bad customer service!
feernando M.I did not catch the gentleman's name who help me. I have to say without a doubt it was the best experience I have encountered at a u-haul.
thomas H.