New to using this location. Friendly and helpful!
Wylie B.
Customer Reviews for JRs Professional Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Tell the truth. I was made to travel over 50 miles round trip when I reserved it 2 miles away. When I asked who would pay for all the mileage and time I was told I would get charged 50 per mile on gas and a discount on the truck charged I agreed but when I got my receipt nothing was done for I felt really betrayed by UHaul. This was not right! I've used uhaul befofr but never lied to. Hope you can do better in the future. Totally dissatisfied!
Miguel S.Was well communicated to me by the Jessica
David M.Nothing!!! Christina is phenomenal and always makes my Uhaul experience a wonderful one!!! Will keep coming back!!珞
LaDwana J.I was very impressed with uhaul customer service.
SARAH S.S.O.
Eric E.Equipment was clean and well maintained, the lady at the front desk was very helpful and, super friendly, i have left a bag inside the unit by mistake and, this lady took care of it for me, Thank you soooo much
Ingrid O.I called to reserve a closed trailer and it was ready 15 minutes later when I arrived. The staff was very friendly .
BRENDA B.Over charged me
Gavin G.Doing good
charles B.The back tire was so messed up I couldn't even use the vehicle.
Ethan H.Truck was with no gas on it, the inside was really messy, smell a lot a cigarettes and the box of the truck it was durty, the girl told me it I return the truck with a 1/4 of gas I gas going to get a credit for $24 and until now nothing, I would not come to this location anymore.
Cesar G.Great service, I will recomend JR's to everyone I know and will be using them in the future for all of my UHAUL need.
Paul C.I appreciate the customer service at this location, best overall!!!!
JB H.Thank you, the woman working there is wonderful, very nice and was very helpful, I will be telling others to use you all
Chris M.Christina is so excellent very professional and compassionate I would recommend her in U-Haul
carolyn W.Nothing , had a good experience and the receptionist was extremely nice
MIGUEL G.Christina was awesome! Great customer service!
john and Tava M.It was easy and hassle free. Rented a van to move storage units and it was the perfect size and functioned great, no problems. Christina was helpful and quick to answer questions.
Nicole V.Good customer service quick and easy to rent and return equip.
Ronald S.Thanks a lod
Ahmad B.The trick wasn't clear (broken glasses, dirty), the gas was empty when picking up and I rented dolly also but there want dolly either.
Bibash K.Maybe don't double charge them. Was suppose to be $52 and I got charged 98.95. There is no one you can talk to at this location as it's all done by text.
Anje B.Everything was quick and easy.
JAMES M.Maybe add a human in the drop off location so I don't have to take 14 pictures of your truck for you. Confusing and poor experience overall.
Blake M.Rented and returned and charged $100 Rented three ago as well and charged $50 wth
Kristopher A.Nothing needed. Great customer service!
ROSARIO M.mobile drop off.
Willard R.Awesome! My go to spot. Quick easy service
Aaron M.The lady is always nice. In and out. The cat is cool too
Joe D.I book a truck for 12-4pm and ended up returning it by 3pm. I was charged for 10am-4:15pm. I will be disputing this charge on my credit card.
Daniel T.Excellent experience, quick rental and return, too! Christina, the sales rep, was very helpful and friendly. :)
DEBRA B.Joe was perfect and worked with us and our made our moving experience go very smooth. He was Awesome!!
Trina H.i never saw them and they didnt get my full order. Ordered a dolly and never got it and the 100 dollar hold charge is still pending. This has caused many issues on my side so pretty dissapointed over all.
Patrick W.The staff dropped the U-haul off at my house. Best service ever!
Adam H.Easy check in and out process. Kind, friendly staff and prompt service.
A. Maliya R.Very helpful staff and we really appreciate the availability schedule provided - we definitely recommend this location service to my friends and family.
Maria C.Very friendly and great to work with.
VINCENT G.Charlotte and JR are the best of people and I always have good experiences when I rent
Julie M.Christina at the fort worth location on 3617 N Main ST was excellent with customer service from start to finish. Shes a excellent addition to your team. Ive traveled all over the world with the military and i have to say Ms Christina is the best ive dealt with. She went above and beyond her call of duty.
preston S.The 24/7 Pickup and drop process is not user-friendly.
Michael S.Excellent service à la clientèle. Have rented from this location several times and everyone is always friendly and helpful.
WILLIAM F.Amazing Customer service.
Cerbando H.