Évaluations des clients J's Mobil

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de J's Mobil

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Eleanore S. le

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Working with the location was just fine. Working with U-Haul was awful. Suddenly everything is on my cell phone? That means I MUST have a working one but I didn't know that until I got to my car and suddenly I have pictures on my phone to verify. The pictures sent to verify the condition of the truck were not of the truck I was renting. The questions are geared to answers you seem to want. When I returned the truck I was asked to download a tracking device TO MY PHONE. Absolutely not. When I called the U-Haul rep I was told I would be charged for not downloading the tracking device. This is outrageous. They waived the fee but it took 20 minutes of confusion to get that done. I will not download tracking from UHaul. And where is the privacy for my personal information? Now it's in a cloud you ask the customer or the rental agent to put through. Not prudent. Where are the many copies of my license that were put into a file at other UHauls each and every time I rented? I don't feel secure about any of this. You may have lost a customer.

Michael P. le

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I was charged for a two day rental when the truck was returned the same day. Never again will i Do any Business with J's Mobil or Port Jervis Tire and Auto.

Michael G. le

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Good all-around experience.

Omar A. le

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Great job guys! Thank you!

AMY T. le

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Le client n'a pas laissé de commentaire.

eric H. le

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Can not think of anything

joseph C. le

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There was no place to park and when I went into the gas station I was told just park in front of the other trucks in the middle. Not helpful or nice. This was the second location to drop off. After 35 minutes at the first location on the phone explaining that the drop box was broken and the door was open allowing someone to take the key. After a long time on the phone waiting with frustration I was directed to another site across town, This was great as I'm paying per mile. The place on Jersey Ave Port Jervis was looked run down. Bad experience trying to return the truck

AMY T. le

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Le client n'a pas laissé de commentaire.

Kasriel B. le

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Cab of truck was muddy with footprints Rear of truck (cargo box) had dirt, leaves and other pieces of garbage in it (which I had to sweep out). Other then that, the experience was normal

carmen A. le

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Le client n'a pas laissé de commentaire.

Mark W. le

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Friendly, efficient.

William B. H. le

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Lots of mud in the cargo area, had to sweep and mop before I could load.

JORGE O. le

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Le client n'a pas laissé de commentaire.

Patricia L. le

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There was some dry debri in the truck when I picked up . I swept it out no biggie.

Joseph S. le

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I wound up using this location because my experience the previous day was awful. U-Haul sent me on a wild goose chase which wound up costing me my whole day driving around for nothing I wound up having to drive all the way back home and renting locally Towing both ways! Uhaul offered me no compensation! Very disappointed!

Anthony V. le

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Staff had little knowledge of the equipment. Lighting connector was broken and one taillight was not working. There was no assistance with moving trailer or attaching to vehicle.

MARIA G. le

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miscummcation!!!! prices were not what we were told. We would like a copy if the phone conversation recording. 347-820-8764

Patricia L. le

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Le client n'a pas laissé de commentaire.

JOHN M. le

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Le client n'a pas laissé de commentaire.

Kim P. le

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Le client n'a pas laissé de commentaire.

Dustin B. le

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Le client n'a pas laissé de commentaire.

micah S. le

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Le client n'a pas laissé de commentaire.

Edward W. le

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Le client n'a pas laissé de commentaire.

William K. le

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Le client n'a pas laissé de commentaire.

lavay C. le

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Service was great!! Explained everything and everyone was extremely helpful.

Gerald P. le

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The tow dolly should have been taken out of service. It was never maintained or properly inspected. I had to personally replace the ratchet on one side(costing me $12 out of my pocket) the other ratchet had to be wired together to keep it from falling apart,the light didn’t all work. I was not impressed at all but seeing that was the only one available I had to make the repair myself.

Lisa K. le

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When we arrived to pick up our truck, it was discovered that the back rolling door was broken and would not actually close. We were running on a tight schedule and there were no other trucks at our pickup location in the same size. Therefore we had to exchange the truck at a location 30 miles away, which took time out of our schedule.

Charles G. le

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Le client n'a pas laissé de commentaire.

eric H. le

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Le client n'a pas laissé de commentaire.

RICHARD S. le

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Le client n'a pas laissé de commentaire.

Elizabeth M. le

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Le client n'a pas laissé de commentaire.

steve B. le

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Le client n'a pas laissé de commentaire.