Customer Reviews for Jus Storage
(Concessionnaire U-Haul dans le voisinage)

1 343 évaluations

517 S Sandhills Blvd   Aberdeen, NC 28315

(910) 944-2951

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/30/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(910) 944-2951

517 S Sandhills Blvd
Aberdeen, NC 28315

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/30/2022: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwendolyn D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY M. 
Évaluation :
5

One of the best franchises. Helpful, polite. Will return.

Kurtis C. 
Évaluation :
5

Best place ever to rent uhaul equipment. Military friendly, very professional, and extremely helpful. I highly recommend this place.

Torsten G. 
Évaluation :
3

He came out and grabbed the keys, he was friendly but didn't do anything to help us with the process.

Darren W. 
Évaluation :
1

Never would recommend U-Haul to anyone.

David O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mark A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

This is the third or fourth time I've dropped rental equipment off at Jus Storage. Hate to say it, but it was the typical consummate professional service. They work hard making it look easy. My thanks

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aulisa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin C. 
Évaluation :
2

Weekend/Sunday renting at this location is screwed up, and the attitude of the man I spoke with this morning is poor. The hours for Saturday force you to pick up a trailer by 11:45 and they're closed Sunday. So if you need a trailer for only Sunday, this is a huge problem. The man I spoke with this morning, after returning my trailer and receiving my receipt, always has a piss poor attitude any time I deal with this location. I've rented a trailer from U-Haul far too many times over the years and I'll never rent from this location again. Being told one thing, that not happening, and the man being an jackass about it? Nah, screw that.

Kenneth M. 
Évaluation :
3

We dropped of the key could not rate it no one on the property

Gregory B. 
Évaluation :
4

Hella good time. Next year I'm planning on renting the exact same trailer but this time it'll be the WHOLE family. For our family vacation I'll rent a u-haul trailer and drive back and forth between moore and randolph counties for about 5 hours. IT WAS THAT GOOD OF AN EXPERIENCE everyone is going to get to enjoy the rental experience for spring break 2022! u-haul trailer rental y'all! towing shit and hauling a fuck-load of fucking fun 亂﫳⬇️ (mic drop)

Lane G. 
Évaluation :
5

Very quick check in. Friendly staff. Well prepared for us. In and out in less than 15 minutes. Were able to drop off and go. Will use again for sure!!!!!!

Susan C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert A. 
Évaluation :
5

Very helpful and made sure everything worked well.

Roger W. 
Évaluation :
5

Excellent

SAMUEL H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jerome A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DENNIS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe R. 
Évaluation :
5

Great experience

ALEXANDER B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sanford T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Demetrius H. 
Évaluation :
5

Nothing it was perfect

LLOYD B. 
Évaluation :
5

Always ready, well maintained vehicles, friendly helpful people.

Kent N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deven D. 
Évaluation :
5

Great customer service at pick-up. I would definitely recommend this u-haul rental site to friends and family.

Joseph S. 
Évaluation :
2

The van we rented was very dirty on the outside but that really wasn't a big deal. The smell of smoke inside was almost unbearable. I had to drive with the windows open to breathe. Also, since the vehicle is used for short distances, the gas gauge looked like it was on full. However, when I filled up, it took 5,5 gallons to fill up after only 22 miles of use. Either the van only gets 4 MPG or it wasn't full when I picked it up. Based on the high gas prices currently, it cost $22 in gas but probably should have been closer to $10 or less for the amount of miles I drove with it. The attendant really didn't seem to care about actually providing a quality product for customers.

Roger F. 
Évaluation :
5

We have use this facility at least a couple times now and will continue to run from them! Customer service is outstanding and that is why we return every time. Merci

Jennifer B. 
Évaluation :
5

The check in process inside was excellent. Our representative was so nice and helpful.

Natalie D. 
Évaluation :
5

Nothing.

Brenda B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joyce M. 
Évaluation :
5

ÃŒnclude straps in all rental vehicles.

Michael F. 
Évaluation :
5

Great customer service and flexibility

Arlene B. 
Évaluation :
3

First time renters good to know… Only fill gas tank as close to level it was when first picked up. Don't overestimate your pad needs. If you don't use, open them up anyway and roll around on the ground in them. No refunds for unused pads.

Sandra M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEROME H. 
Évaluation :
5

The gentleman behind the desk was very nice, very kind, and hospitable. Service was amazing and I appreciate the help I was given. I would absolutely recommend this place to anyone.

LACEY S. 
Évaluation :
5

Everything was fine and no problems.

Robert L. 
Évaluation :
5

Absolutely nothing. Everything went very smoothly

MICHAEL S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alisa V. 
Évaluation :
3

Truck could have been cleaner. Mirrors were mud splattered.

JOSEPH E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARGARET F. 
Évaluation :
5

Rien

Brian W. 
Évaluation :
5

The customer service was wonderful

REBECCA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alison M. 
Évaluation :
3

Needed an oil change and not very clean. Windshield was muddy and no cleaner in the wipers.

KIMBERLY B. 
Évaluation :
5

…I am lucky enough to have had the best experience. My original pick up location called me about 48 hours in advance, to tell me that they didn't have a van available. They told me to go about 6 mile to the next u-haul rental. I never would have believed it would go so PERFECT! I would like to thank both locations. The one in Hoffman NC and the one in Aberdeen NC. They coordinated the entire exchange for me! If I ever need to move anything again, I will always use my local U Haul independent dealers!

garry S. 
Évaluation :
5

Randy was very helpful and made sure we had the right rental to fit our needs!

SHANDA G. 
Évaluation :
3

This truck was a disaster. Ridiculous shimmy and poor alignment. I had to fight to keep it on the road the entire time. If I had been able to spare the time, I would have taken it back. Made for a very poor experience.

ROBERT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID A. 
Évaluation :
5

The truck I rented needs to be removed from lot. This truck is dangerous. I am certain at some point it had a front end collision. The steering wheel was very difficult to maintain straight, specially it was raining, it goes to the right. I was totally stressed and praying I didn't end up in an accident. If I wasn't pressed for time I would have returned it. I went to rent a 5x8 trailer but there wasn't any and ended up renting this truck. This truck with corresponding VIN needs to be removed from being rented.

ISABEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas W. 
Évaluation :
5

Not much. The truck was ready and waiting for us. We requested a dozen moving blankets and they were there also. The man who checked us in couldn't have been nicer or more helpful. We would definitely use this location again.

Stephen K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY H. 
Évaluation :
5

Great service

JEFFREY M. 
Évaluation :
5

Another easy rental and very good trucks

DAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANIS M. 
Évaluation :
4

I requested a U-haul from a location closer to me but was told I had to drive quite a distance in order to pick it up. Then, my contract had a mileage available less than my trip distance. This was a significant issue with final cost that the customer representative at this location was able to assist me in sorting out. I was about to never return to u-haul after this trip. However, this gentleman and his boss changed my mind after being extremely helpful in rectifying the problems.

JONATHANMICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Willie W. 
Évaluation :
3

The instructions through the app are confusing. First it says find your truck and on the same page talks about the key box. I looked all over for the code before clicking next. When I clicked next, it had instructions to find the truck, THEN to unlock for the key. It was confusing and slightly out of prefer. Relook to make sure it makes sense.

Isaac G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aldo L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ronald H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WENDELL R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LIZZ L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM H. 
Évaluation :
4

My truck overheated 30mins after I picked it up, leaving me stranded for almost an hour while I was waiting for it to cool down enough to put coolant in it. The reservoir was bone dry and I never got reimbursed for all the coolant. All of this came after I had unsuccessfully tried to rent a U-Haul from several other neighboring locations. Most were closed during business hours, some didn't answer their phones or had signs on the door wanting you to do online reservations but the booking system wouldn't work for those locations. I ended up having to call the 800 number for help because I couldn't find a single place to rent me a truck in this area close to me. Thats how I ended up finding the place I used. The place was nice and the employees were great but having the truck break down immediately and then not having a working light in the back was incredibly inconvenient as my move was scheduled for nighttime and no replacement trucks were available. I had to move everything by myself, in the dark with a flash light.

JENNIFER M. 
Évaluation :
5

This is the second time I've used the location with wonderful results both times. Planning a third very soon.

ANGELA M. 
Évaluation :
5

Nothing, everything was great.

KEVIN M. 
Évaluation :
5

The 26' truck I drove was brand new. Per my calculation, it used about 9 mpg of gas. Knowing the size of tank per truck would be nice in calculating how much gas to put into the tank afterwards. I had to put gas and check odometer, put gas and check odometer. Having a sticker with approximate amounts would be helpful to users. I know it depends on how people drive, but there are ways to average city and highway miles…. Just a suggestion. Thanks for the great equipment rental! I will definitely be back to this site.

Charles E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENT N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIN M. 
Évaluation :
5

Gary was great communicator and helpful

BRUCE K. 
Évaluation :
5

The customer service was great. The only problem was that the appliance dolly base was bent.

Charles G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSIE V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THERESA S. 
Évaluation :
5

Ran into the owner in the lot, told me not to worry about app check in, he took care of us right away!

Natalie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASONLEE E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK R. 
Évaluation :
5

Very helpful.

Kenneth R. 
Évaluation :
5

The only thing missing was a dolly but luckily we had one from a friend!! Overall a great experience. Very friendly service will definitely be using again in any future moves!

CAROL I. 
Évaluation :
5

This U- Haul location is great. Friendly and flexible!! One of the best locations I have dealt with.

KERRY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALDOANTONIO L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KERRY R. 
Non les évaluations ont été soumises pour cet établissement.

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