Évaluations des clients Justins Towing and Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Justins Towing and Storage

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Ivet H. le

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Le client n'a pas laissé de commentaire.

Sophorn M. le

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Le client n'a pas laissé de commentaire.

John C. le

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Great location, good service.

BETH W. le

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They were awesome..Wouldn't change a thing..Fast and courteous service..

Jose R. le

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Have vehicles washed before pickup or setup account with car wash for vehicle cleaning by customers

James D. le

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Seamless transactions with pick up and return, the best I've ever had with any rentals! The rental window should be enclosed, then the location rating would be excellent as well.

Mark K. le

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Le client n'a pas laissé de commentaire.

Nalini S. le

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Exceptional Service. Edwin is very helpful I admire him although he is young he is well organized and has very good attitude. Excellent job keep up the great work.

Laura L. le

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. Had a 6:30 pick up time but was told they were closing at 5:30. I came to the place at 4:00 and noone was even there!. Some finally arrived at 4:30 but had to wait over an hour until truck was returned!

Jewandat S. le

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Service guy was very professional. The return policy I don't like. No one is at facility to check vehicle for damages,.

Octavius J. le

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Na

Nalini S. le

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I am very happy and pleased with the Exceptional Service I received from Justin's Uhaul. They are the best. I met a young man Edwin he was very helpful and know what he doing which is good Service.

Peter Z. le

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Le client n'a pas laissé de commentaire.

Ashek K. le

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They have brand new cars. Good location in wood haven. Good people to deal with. I will go there again

DAVID V. le

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Le client n'a pas laissé de commentaire.

Erick O. le

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Old milk carton behind drivers seat, old spilt coffee on drivers side door and window, dirty all around dash and cup holders

William H. le

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Le client n'a pas laissé de commentaire.

William H. le

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Didn't ask customer if they wanted insurance just tacked it on and charged 5.00 for safetrip fee without consenting customer.

modou L. le

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There could have been more accurate payments because weeks after now I got a charge for tolls.

Brandton H. le

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Margarita and her team at Justin's Towing excelled in communication and efficiency during my experience with UHaul. I would highly recommend them to anyone!

Orville C. le

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Le client n'a pas laissé de commentaire.

Angel F. le

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Very friendly and professional when it comes to serving the client.

Jamal S. le

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Le client n'a pas laissé de commentaire.

Naz R. le

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The gentleman was very nice and helpful. Definitely would go back again.

tony S. le

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Le client n'a pas laissé de commentaire.

Kevin D. le

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Le client n'a pas laissé de commentaire.

Max C. le

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When I picked up the van, the fuel gauge was on 1/4 of a tank, but the contract said it had 9/16 of a tank. I didn't notice this till later (because the guy at the location didn't come to the van with me to review, like they do at other locations). I made sure to refuel the van to 1/4 tank before returning it. But the completed contract I received by email shows a $29.33 charge for refueling. THIS IS A SCAM. They attempted to rip me off TWICE with bogus claims about fuel levels. I will not be using Justin's Towing and Storage again, and I will be leaving negative reviews for them online. In the meantime, I WANT MY $29.33 BACK!

Rozalinn G. le

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Le client n'a pas laissé de commentaire.

GIRMA G. le

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Nothing customer service was A+++

Severn P. le

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Justin's was a great location. Even though they were already closed for the day, they managed to find a uhaul for us to use. The uhaul website allowed me to make a reservation for a van after the pick up location was already closed for the day. I was moving and had to be out of my apartment by the end of the day and almost couldn't because the website let me reserve a van at a closed location. Justin's crew pulled together and really helped me out of a jam. They were the best. Even though they were closed they got me the van I had reserved. The van wasn't in great shape, it had tape holding parts of it together. But it ran and worked perfectly fine so I don't care. Justin's is amazing, Uhaul's reservation feature on the website is lacking.

medina B. le

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Le client n'a pas laissé de commentaire.

Eliott H. le

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Awesome customer interface and service.. reasonable charges and the equipment was in good working order.. highly recommended

Ashley M. le

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Le client n'a pas laissé de commentaire.

Pooran T. le

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Every thing is perfect

alison J. le

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The person there was really kind and helpful !

Arvin A. le

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Excellent service

Romel M. le

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Everything was great. The only thing I can think of is maybe opening a little earlier.

SANJOY S. le

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When I took the vehicle the fuel stated that I had 149 miles to drive before it goes to empty. On the day I dropped off vehicle I refueled four gallons and the vehicle showed that it had 175 miles to empty. The fuel guage also was more than half (past the original marker when I picked up). However, after I left and checked my email for receipt it charged me for 1.9 gallons. Why? I called the shop and they said they will refund me the money after they check. But no response yet. I guess there has to be a specific amount to let customers know how much to fill.

Markeesha P. le

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Have parking for the drop off for the scheduled time .

John R. le

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n/a

Rajeshram S. le

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Uhaul messed up my reservation email page confirmation of one location email confirmation of the same location receipt for that location phone call confirmation of reservation only to arrive at pickup site do the mobile pickup and to find out they changed the location to 10miles away when I was walking distance to my home. To be told they had told me the new location LIES never received a call a txt an email nothing. Then my reservation for 9am turned into 10 cause the new location doesn’t open till 10am and the customer service was like “and so what” This is the last time I use uhaul

NAZAAR M. le

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Le client n'a pas laissé de commentaire.

Frederique D. le

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Everything went fast and easy !!!

Edwin L. le

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Great Service !

Dat T. le

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Le client n'a pas laissé de commentaire.

Anne P. le

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Edwin was extremely nice and helpful.

Anthony R. le

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Le client n'a pas laissé de commentaire.

Vijay R. le

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Le client n'a pas laissé de commentaire.

Vijay R. le

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Great Service

Moises T. le

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Provide moving equipment would make this location a little better. Staff was very cooperative.

Abram D. le

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Le client n'a pas laissé de commentaire.

Miguel Z. le

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Le client n'a pas laissé de commentaire.

MAURO P. le

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Parking option

IVET H. le

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Le client n'a pas laissé de commentaire.

BRADLEY D. le

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Le client n'a pas laissé de commentaire.

leslie R. le

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very good service

barry K. le

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Le client n'a pas laissé de commentaire.

Frances Jennifer N. le

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Le client n'a pas laissé de commentaire.

George H. le

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Le client n'a pas laissé de commentaire.

Edwin C. le

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Would use anytime.

Brian Ian S. le

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Thank you.

Joseph C. le

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Great people, great location

Luis T. le

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Le client n'a pas laissé de commentaire.

Rafeek K. le

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Could not ask for better service, this location was 1 block away from my house which was perfect and the employee was very friendly and helpful. This was my first u-haul experience and I am extremely satisfied. Everything went well from the online booking, pickup and drop off. I would definitely do this again as well as recommend uhaul to my friends and family.

Debra M. le

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Keep doing what you do . ????

Christian V. le

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Great Service!

Anthony O. le

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Great Helpers , Trucks are well maintained . Great experience overall

le

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This was the best place i ever rented from the cust svce agent jason was the most polite n knowledgeable i ever did business with great opetation wiuld highly recommend

Joseph J. le

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This was the best u haul in customer svce and cleaniest vechile i ever rented i wld highly recommened this location best svce in the u.s.

Keith H. le

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Le client n'a pas laissé de commentaire.

Irene M. le

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Le client n'a pas laissé de commentaire.

guillermo C. le

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The price was lil higher then what the site told me but it was an assome experience loved it and the people were friendly ??

Lillian G. le

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It may need probably a few more trucks of different size. Overall good experience. Jason was very helpful and knowledgeable. I would definetly tell my friends.

Angelica R. le

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Le client n'a pas laissé de commentaire.

CRISTINO S. le

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Great service can’t complain

mohammad M. le

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Beautyfull

Boris C. le

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Exelent place.

Tash J. le

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Le client n'a pas laissé de commentaire.

Daniel V. le

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Le client n'a pas laissé de commentaire.

jazmine T. le

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Le client n'a pas laissé de commentaire.

MICHELLE A. le

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I did not know I had to park the U-Haul truck in the iHOP parking lot, take a picture and then go to another location. This was stressful. I wish this location had a lot of its own and more accessible or clear return directions. At first I couldn’t find the location and I drove around the block twice wasting gas and going over my mileage. 1 star experience.

Stanwick W. le

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This was a towing facility. I had to park the truck in a strip mall type parking lot and walk a block to the return location. Not a suitable return location at all.

Mark W. le

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My original location was changed to this one due to the lack of a truck. I arrived and nobody was at the “trailer”, no contact information other than the email. I called 3 time’s talking with he owner who then called someone to see how long it would be until they arrived. Note that it was 8 degrees outside while I waited. 25 minutes later, someone arrived. No dolly in the truck either which was part of my contract. They didn’t care and said I’d need to go to an actual uhaul service business because all they have is the truck. Drove another 45 minutes out of my way to get a dolly,had to sign another contract and pay again for a dolly that I did previously because “they” didn’t do the original rental agreement and would need to call corporate uhaul to get my refund. What a nightmare!!!!

mANOJ R. le

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Todd J. le

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Le client n'a pas laissé de commentaire.

BRIAN B. le

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Le client n'a pas laissé de commentaire.

Reuel R. le

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It was a really hard spot to find and no room to park the truck on a very busy intersection. Anything bigger than a van is really difficult. I'd prefer to have a place where I can drive into their lot.

Kevin P. le

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Fast service simple transaction.