Customer Reviews for K9s On The Move
(U-Haul Neighborhood Dealer)

Évaluation :

3

I paid for a dolly but there wasn’t one in the truck

Évaluation :

5

Very personable!!

Évaluation :

5

Thank yiu!

Évaluation :

5

This location was very professional and helped me turn in my equipment with ease, I was in and out of there with quickness.

Évaluation :

5

The staff was very nice, easy to deal with, return was easy!

Évaluation :

2

If you are going to question if my 2020 Ford Ranger can tow a 2008 ford focus with a tow dolly that I have rented to do the same job at least 8-10 times you should know something about towing requirements before you start questioning the customer. Also if you call to confirm I'm dropping my rental off at 10:00AM and say you will be open, then you should be at work on time to open your store. There were two customers ahead of me and by 10:10 the store was still closed.

Évaluation :

5

Great rental place. Receptionist was very polite and professional. Truck was clean and operated just fine. Dolly functioned to satisfactory. Check in and check out process was fast and easy.

Évaluation :

4

K9s on the move staff was very helpful and pleasant

Évaluation :

5

Staff was great, truck was clean, easy to use. I qould recommend this site to anyone on need of Uhal.

Évaluation :

5

Excellent customer service

Évaluation :

2

The lady was really rude to me. In addition she told me she would allow me to add an additional day if I called before my 24 hrs was up. I called and she reserved it to another customer which is going to cause me to need to rent another Uhaul costing me even more money. The Uhaul was also beat up and not taken care of.

Évaluation :

5

Nothing. I don't remember the name of the girl that helped us when we came in but she was so nice and helped us out quick as can be. Awesome experience

Évaluation :

3

Zero.

Évaluation :

5

Very friendly and helpful staff. Will definitely recommend

Évaluation :

1

This place at 1001 S. Berkeley (k-9) stinks so bad.. the minute I walked in I wanted to throw-up.. The young girl who helped me on Sunday waa really nice.. now the lady that was there Monday was a total b/($&

Évaluation :

3

I was told the gas tank was full but it wasn't. I travelled 64 miles and it took almost 12 gallons to refill the tank. I took before and after photos of the gas gauge and odometer to verify. The staff was very friendly but perhaps unaware of how a gas gauge may look full but when filled properly the needle will go past the F marker on the gauge.

Évaluation :

3

I guess it operated as a kennel also so it smelt like animals in there.

Évaluation :

5

Wonderful customer service .

Évaluation :

5

Can't think of a thing that could make it better every person I had an encounter with was so gracious and helpful even when I had to extend my rental 3 days in a row calling each day the truck was very clean and when my card was declined having forgotten I'd put a lock on it never once showed frustration or annoyance for having to wait while I corrected with my bank their customer service is exceptional and I highly recommend this location to everyone Thank You Lonna S

Évaluation :

5

Everything was great! No improvements needed.

Évaluation :

3

The uhaul I picked up was hella dirty

Évaluation :

5

Congratulatios!!

Évaluation :

5

Really pleasant gentleman helped me. Good customer service.

Évaluation :

5

Keep up the good job.

Évaluation :

5

Rien

Évaluation :

5

Very nice people