Le client n'a pas laissé de commentaire.
Kurt h
Customer Reviews for KK Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The check-in process over the phone was a bit confusing at first!
Dennis MI was not given a paper contract for in the truck, while I rented the truck. I was never given any kind of receipt, for the amount of the actual charge or what the amount of the Hold on my card would be and when it is released? WHY??
Lisa CParking lot too small to accommodate customers. Simply not enough room. Accident waiting to happen when you have inexperienced drivers on a parking lot which is way too small. Plus closed on Saturdays at 12pm?
David WVery friendly and helpful.
RONALD SEasy and quick
Christy MNothing really. We got there and Kenny was warming up the truck. It was cold and rainy that morning. He was very kind and made the process so easy!
JIM DLimited parking was available at drop off
Patrick SMake it easier to rent and return using mobile phone.
Michele RBoth members in office was polite and very helpful. Service was fast and made the experience of moving a pleasure.
michael aAs far as the place I picked up the Uhaul Kenny Kerr I have no complaints whatsoever. No shower ew e saw 3
Amanda GAbsolutely nothing at that location very nice 👍🏾
william hWas unable to do the self drop off through the U-Haul website. Called U-Haul twice to get help and was disconnected on transfer both times. Called KK Autos and the owner was very helpful and understanding.
Robert CEasy to find and drop off. Lots of space to pull a big truck into.
KRISTOFER FIt was smooth. Easy drop off
Robert FNothing.
Jeff MThe people were very nice and we got the cleanest truck my husband has ever seen.
CINDY KI've known the owner of this place for many years. He made things easy for me, which was appreciated after a long distance move.
Jennifer RNo recommendations. Efficient.
William DThere’s nothing I noticed to improve upon, excellent service.
Marcus BI have nothing to suggest, because the experience was perfect. Using the check-in and out tools made for a quick, seamless process. Your apps provide a user-friendly experience. And KK Auto Sales staff are great to work with. I may even start bringing my car there for service!
Heather RThere actual gasoline in the truck was about 8-10 gallons less than the owner/agent listed on the contract. Obviously I ended up footing the bill when I filled the truck up. I'll pay double to use Penske for all future needs.
JUSTIN EBusiness was closed when truck was returned. Key drop box was easy to locate and plenty of room to park the truck.
Bradley SNot open the hours posted on the internet
BRET FExcellent service and so nice to have 24 hour service /drop off
Judith SSign in was timely, not a long wait, instructions easy, friendly.
Martha MThis facility and those working and managing the site were some of the best in the country I've ever experienced in my 51 years I've been alive and a life-time u-haul customer!
Thomas Swell ? holliday koffee for early morning customers would be nice. just keeding. my gratitude to the staff ,service was superbly expeditious that us customers depend on.
Alan JAlthough the truck was relatively clean. It obviously hadn't been wiped down. There were alot of spots that were sticky from spilled soft drinks.
William MRien
thomas bIf you have a sign that clearly states, all customers must wear a mask, then they should enforce the policy. None of the employees or customers were wearing a mask. I will choose a different location next time but the lady was friendly.
Devon HExcellent service
Jon SI needed to change to a larger truck at the last minute and Mr. Kerr made the change without hesitation. He was great to deal with. Many thanks!
martin gVery friendly staff, made sure everything was ready to go. Very easy to rent vehicle.
Wendy wMy pickup location was changed on me the day before scheduled! When moving last minute changes are not welcome. Have not seen my credit card charge yet but hope there are no additional charges as a result. Was told there would not be.
Bradley EVery nice people also ??
Tracey WThe parking was packed and I had to do some tight maneuvers to get the truck in there. The employees didn't even know where all of the cars were that were blocking me. They just said to go outside and park in a spot that was blocked off by another car.
Wesley PI had scheduled a time to pick up my U-Haul ahead of time on the web site. I received an email saying it was ready to be picked up at the scheduled time. When I arrived, the door to the business said they were out and to call a number, which was odd, but staff was present. They didn't have their tablet charged and didn't seem to know how to use it. I did not take a photo of my diver's license because it said it could be done at pick up. They couldn't figure out how to do it and had me go on my phone to do it, and told me I should have done it myself before. It wasn't a very friendly experience. They didn't tell me anything about the truck, just gave me the keys and said it was outside.
Benjamin Ngreat service and both were very personable and friendly..
denise hnone.
Charles MThey're supposed to close at 2:00 and they left early. I really wanted to check in with a human being because of the mileage charge issue.
Kenneth AThey were very helpful, the truck ran great and they processed the return quickly. All in all, a painless bit of business.
sean MQuick,easy and friendly experience
CHARLES LUsed e-return app, went well with no problems, great option for returning truck when drop-off location was closed
Rob FWhen I called the rental office he stated that he had nothing available and he was extremely rude! I will NOT use this service again unless it is a Uhaul storage facility!
Privacy R | Premières impressionsI didn`t have a tape measure, but I`m pretty sure the room was not 6x8. Luckily we could stand our couches up
Privacy R | Premières impressionsWhen I got to the storage facility, the owner was unaware that I had put in the reservation. The guy was very helpful with helping me look for another place to store my items.
Privacy R | Premières impressionsThe owner was very helpful! The storage rooms are very simple, but it was all that we needed. Thanks again for your help
Privacy R | Premières impressionsI can`t move in some items bc I can`t use a handtruck on the icy path. I recommend to look at the unit FIRST, to make sure they can get their stuff moved in, bc the path is narrow on a grade.
Privacy R | Premières impressionsThe process went smoothly, the owner very helpful. Not impressed with the facility itself. Concerned that I could see other peoples stored items and that there was snow on some of their items.
LAURA H | Premières impressions