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VINCENTSTEVEN M.
Customer Reviews for Kah Turf Supply Agway of Port Jefferson
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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They were friendly and knowledgeable.
FRANKP M.The location where the rental finally showed up was great! .. however... when booking on line , I was switched twice..the first location didn't even have the vehicle I needed. So your system lets someone book a vehicle that isn't even available!
DANIELJASON E.In and out to pick up a pickup truck with in 10 minutes, check out was a breeze. Would definitely recommend!
JAMESP D.Location great but uhaul customer service was not. The mobile app did not work. Could not return online. The customer service phone line had a 45 minute wait and the chat was a 30 minute wait. Was difficult to submit return information. Finally got a reply from an email. The location was excellent. The problem lied
KEVINPATRICK G.Good parking area for unassisted drop off of rental.
Joseph S.Have the truck on site and ready at time of pick up
THOMAS E.Nothing. The agent was friendly and helpful wth paperwork and willing to assist with truck.
swithin M.Great people working there very friendly and helpful
STEVEN M.The only thing I had a problem with was the gas pedal on the van was high I'm use to a longer gas pedal but overall it was a great time t
MATTHEWT S.Good service
BIROL A.I was told that after hours drop off require me to follow the online check in process of vehicle and that after check in is complete I would receive a code that I can punch in to unlock the key drop off box (because the key of the vehicle doesn't fit through the main box slot) . After following the instructions, uploading pictures of the odometer and vehicle condition and paying, I could not drop off the keys. I was on U haul customer service wait for an hour, I never received a code to unlock the drop off box. Hence, I have to drive over to My Sinai again (an hour's trip from Great Neck) to drop off key in person.
Yashodhara C.Very friendly, quick and easy to work with. It was a pleasure and I'll use them again in the near future
William S.Nothing everything was perfect
DAVIDGINO G.Very pleased with the customer service!
Elizabeth S.When I picked up the vehicle there was this overwhelming urine stench throughout the entire van. There was garbage stuffed between the window and dash. their was a used up in the passenger door. I had drive with the windows open to my residence. There is took me and hour and a half to clean the entire cab with Lysol and wet mop the interior floor to get the urine wet spots up. i left the windows cracked over night to air out and could not load the truck until the next morning which put me behind schedule. Overall experience was very poor.
Eric F.Originally had a reservation at Rhino Linings truck accessories. When I got there, they told me the truck was being repaired, and couldn't do anything to help me. I was never notified about this, and had my packing ready to go. Thankfully, Kah Turf, down the road had a van available. If they didn't, I would have been stranded. The experience at Rhino was horrible, but great at Kah Turf.
Brian M.Clean interior and make sure radio works
ROBERTA R.It will be nice to place some air freshener in th Vans so they smell nice when you sit in them. I understand people transport different items in them which leave behind kind of unpleasant smell in the vehicle.
ARAINM N.Perfect price, and great available options
James L.Truck interior was dirty and should have been cleaned properly due to the Corona virus epidemic we are having. Seems like that the vehicle was previously used and never cleaned (dirt accumulation in vehicle).
Anthony F.Excellent service à la clientèle
Timothy M.Perhaps get better signal for the UHaul app upon check-out.
Jonathan E.Rate per mile very expensive instead of 99 cent should be 60 cent per mile
Jamil T.Great friendly staff
Steve M.Have someone check to see if vehicle is clean as my was not and in order to submit a picture of a clean truck I had to clean someone else's garbage and belongings
David D.The driver side door and passenger would not close fully...not sure if it was just me but I tried every which way and the light was still on and I could hear the wind coming through the driver side. Service was perfect and smooth at location. Very pleasant.
Vanessa J.My local AGWAY is the ideal place to rent. It is convenient and the people are friendly and conscientious. ??
James S.Staff there is always extra friendly and goes out of their way to help.
Diane B.SEAN was awesome
Melissa V.The service in the Mount Sinai location was Excellent!
Cathy M.Nothing, they where friendly and in and out quick
Ashraf A.Excellent customer service!
Kristina S.They were great!
SUZANNE S.very pleasant to deal with
Kevin M.Everything was wonderful
Evan S.Instructions for returning truck were a little unclear. The individual who helped me told me I could just drop off the key to the truck in the drop box when I returned the truck, but the return process was much more involved and I needed to perform several things through the uhaul website before dropping the key in the box.
Thomas S.Excellent!
Christopher G.Great service! Friendly and effortless
Gregory H.Very impressed. This is not the U-Haul of when I was a kid.
James R.The trucks steering wheel was completely sticky. Uhaul called me at the 11th hour and told me I had to drive 30 minutes out of the way to pick up this truck when I had requested to pick it up closer to my home. When on the phone with them, their customer service rep could care less that they had done this, and flat out denied looking for other trucks, locations, etc. the guy at this store was helpful, just disappointed with uhaul and the way they operate.
James C.Nice people, good experience, would recommend them and use them again in the future should the need arise.
George R.Availability of truck was 40 miles from original pickup site requested
Munir S.It takes too long to sign out on line. You need to speed up the process. And your website is extremely slow. If you want to do business in the electronic arena, then some improvements are due.
Thomas J. D.Dont change a thing.
Matthew W.Not a location issue, but the pricing and quoting process is REALLY overly cumbersome and innacurate. after the $1 this and the overage for insurance, all the extras and taxees and etc Then you sign up for $19,95 per day and 0,99 center per mile and do this math but the reservation changes to $115 with 100 miles free and then 0,79 cent per mile plus taxes and location fees or whatever and its basically NOTHING like what you thought - ON PURPOSE. Stop trying to cross sell and upsell me and just TELL ME what its gonna cost and then CHARGE THAT.
Thomas L.Pick-up was easy and the location was very convenient. The people were friendly and helpful. Unfortunately, the cargo van smelled horribly of cigarette smoke. Otherwise, it was very clean and well-maintained. Loved having the extra mirrors and backup camera. They were very helpful for using a vehicle so much bigger than I was used to.
Mary H.