Le client n'a pas laissé de commentaire.
John S.
Customer Reviews for Kalt Life Customs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Not the actual customer fault but I reserved this uhaul online weeks before so when I got to the location the price went up which made no sense bc I paid early like it suggested plus the hand truck and furniture dolly was removed. Inside the truck had crums where some ants made there way in. Sum it up paid extra when I picked up and equipment was taking away from me. Horrible!
Jeremy H.Very professional, courteous and helpful
Kim S.Convenient and efficient
Matthew B.Not make them drive 45 minutes each way to pick up the equipment. Clean the vehicle, make sure the transmission is serviced, the AC works properly and the tie downs on the car carrier stay tight.
john O.Clean truck, great customer service, great price.
Trevor M.Excellent customer service, this dealer always goes above and beyond!
Anita K.Clean, helpful and accommodating
Maryilynn C.Kalt Life was excellent.
PHILIP P.Great place
Seshadri C.What more can you ask for? The trailer was very clean, the attendant connected it to the truck and took pictures of the hook up, and the return was a breeze. Plus, everyone there is super nice and helpful.
Ronald O.They did an amazing job, no need to comment.
GARY C.Vendor was competent & professional...
STEPHENCLYDE B.HAVE UNIT SWEPT AND READY FOR THE NEXT CUSTOMER
Melissa D.I am a repeat customer in part because of location but the service is among the best I have ever received using a UHaul. Tom
THOMAS G.Website said our 10' Uhaul was guaranteed at Cedar Point Storage. When we got there, there was no Uhaul available. That guy called around for us and found one for us at Kalt Life. We got an email saying Uhaul confirmed a 15' truck at Kalt Life. At Kalt Life, they only had a 20'- which we got BUT it cost more all the way around. People were nice at both locations and did their best to help but your online reservation and guarantee aspect isn't worth the time I spent to book it.
WILLIAM C.Great team at this location
Daniel P.I had the pleasure of dealing with “Mike†today. He was polite, efficient and completed the return process in just a matter of minutes.
ROBERT K.Adam was my agent here and provided excellent customer service.
Robert K.Go over the trailer to make sure it was not damaged by previous renter and also to check tire pressures before renting it out . 2 of the 4 tires had 39 psi (the other 2 had 60).
SESHADRI C.Don't change my reservation at the last minute causing me to drive an extra 140 miles and over 2 hours added to my trip and then think you're doing me a favor by granting me additional mileage (65 miles?). You should be giving me more than a $50 credit. I know your company is making money hand over fist cause of all the UPS fedex and amazon rentals. Don't forget who made you guys. The normal customer!!!!!!!!
RICHARD D.The truck was dirty, but dependable.
Debbie H.Excellent transaction. Friendly and helpful!!! Highly recommended!!
WILLIAM M.great staff! convenient location.
Alexander B.Very helpful, and checked trailer to be sure it was clean. Fast in and out at pickup and return. Allen
GLENN A.I scheduled a reservation with U-Haul a week before I wanted to use the service. I was informed, on the day of pickup, that my pickup location was over 30 minutes from my requested pickup. This added extra miles and, in turn, extra charges that were disappointing. More communication with the customers if there are any changes with their proposed reservation would be valued.
Thaddaeus E.Super helpful!
GREGORY E.Always a great experience renting a Uhaul at Kalt Life Customs. Fast and friendly.
Mark J.I had originally reserved a ten foot vehicle however it was not available at pick up. i instead took a fifteen foot vehicle which turned out to be a better choice for my needs. Good service at this location.
RICHARD H.I have rented several hauls this by far the dirtiest truck I have ever rented. Spilled drink on center console and dog hair all over the truck. I had to clean it before I could use it. This was not a normal haul experience.
Phillip R.Super nice people , and if needed this will be my preferred location next time
David C.This was my second time using this dealer. Both times I found the staff very helpful and efficient!
JOELLE L.Everything was perfect.
Deborah B.👌
Charles M.GREAT customer service and didn't treat me like a customer treated me like a friend
Eric B.Everyone was very helpful and I truly appreciated that!
JOELLE L.This was my first time to use this business sight. The manager was very professional and extremely proficient, everything was very well taken care of for me.
EDWARD M.Great service
SARAH R.great experience and nice staff
STEPHEN W.Pick up was great. Wish drop off at A1 Mini storage had gone as well.A1 mini storage where I dropped the trailer has no business dealing trailer rentals. Owners wife was there alone. Idea was for me to lift a 6x12 trailer off hitch by myself!! My horse trailer is fine to hitch and unhitch . It has a screw down post that lifts it off the ball. Unbelievable. Her words were " women do it all the time!!". I want to see one do it!! Finally got her brother off work to come do it. I am checking with Budget rental about the truck I need for next weekend. I'm still ticked....so inappropriate.
Sarah R.It would be nice to know how long it will take to put your extra money back on your card.
kayla G.There was nobody there after being told that there would be. Finally someone showed after getting frustrated with the online app
Jane L.Staff was efficient and so helpful.
Margaret S.i SEE ABSOLUTELY NO REASON WHY YOU NEED TO PHOTOGRAPH FRONT AND BACK OF THE DRIVERS LICENSE. THIS ONLY SERVES THE PURPOSE OF COLLECTING PERSONAL INFORMATION FOR YOUR AND YOUR THIRD PARTY PARTNERS TO USE,.
JOHNTHOMAS M.No mask wearing. I tried to do contactless pick up but had to go inside the store.
Jody H.