Customer Reviews for Kaseys Gas Mart
(Concessionnaire U-Haul dans le voisinage)

17 évaluations

1341 W Market St   Germantown, OH 45327

(937) 855-0009

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(937) 855-0009

1341 W Market St
Germantown, OH 45327

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 7h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

The overall u-haul experience was great. The lady on pick up was a great help. On return is where my experience took a turn for the worse. When I returned the u-haul I found d out I was charged for two utility dollies but only asked for and took one. The man in charge treated me as if I was lying and did nothing to explain my charges or if he would fix the over charge. I owed for an additional 10 miles and was charged more but in reality if I was refunded the price for the dolly I never took It should of stayed what I first was charged at pick up. But the man through a price at me with no explanation or good costumer service and left it at that. Completely unsatisfied and left feeling insignificant. This location can improve on customer service and doing a better job on explaining the charges and how they came up with the total like other more professional locations. Merci

Randall M. 
Évaluation :
2

The agent who did the rental arrived 20 minutes late for the rental appointment. He hooked the trailer up to my vehicle. When I returned the trailer at a different location, the agent said the safety chains were not connected properly. While they probably would have served their purpose if needed, they were difficult to unhook.

Landon H. 
Évaluation :
5

The staff at Kaseys gas mart are 100 % incredible! They were a pleasure to do business with and I would encourage anyone to use them.

Edward W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SANDRA M. 
Évaluation :
4

I don't understand why U-Haul is promoting mobile check in only to find out I cannot do a mobile check in

Gerald W. 
Évaluation :
2

The Shell station and it's employees were helpful. However, when we arrived to pick up uhaul nobody was there working who handled the truck rentals. Mind you I booked 5 days in advance so they had sufficient time to contact me to let me know of staffing issues. I ended up having to wait, called customer service who then had to reach out to the owner of station who then had to call them and do everything remotely over the phone since they were ill prepared. We lost over an hour of time jumping through hoops that could've been avoided had they been more professional and did their job.

TALETHA K. 
Évaluation :
3

The check out process took longer than expected because the employee didn't have the information she needed to complete the check out

Yvonne N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
1

The truck was double booked, took an hour to actually get it, had 137k miles on it, had trash AC, loose steering, alignment off, and rented the appliance dolly and the wheel fell off while moving a 1k washing machine and damaged the finish. Literally the worst truck and dolly I've ever rented.

BRYAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwayne H. 
Évaluation :
5

The owners were very friendly and helpful.

RODGER E. 
Évaluation :
5

Was real polite and made you feel welcome

terry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geoffrey A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

vicky C. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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