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jason canales
Customer Reviews for Kerrys Vroom Service Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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GREAT SERVICE!! FULFILLED MY NEEDS, TOTALLY!!
andrew newmanGood service friendly help
mary lamerKerry is extremely accommodating and polite. I've rented from him multiple times. Great place to rent a Uhaul
MICHAEL MURPHYNo improvement needed! Thank you!
David ZentnerNo problems dropping the rental truck off.
Scott SchneiderVery pleasant and professional. No improvement necessary.
Gian PaterimosThe service here was amazing! Very friendly, courteous, and fast. Very professional. Made everything so much easier for me me, thank you!
Harriet AkstulewiczThe man I rented the uhaul from was extremely rude ! I was not satisfied with his manners or his attitude! I will never rent a uhaul from him ever again.
LOUISE DAVISImprove the U-Haul return vehicle app so that it works as intended. In my case, the app refused to recognize my location, even though location services was set to 'Allow'.
RICK MCKINNEYTrailer was waiting for me at the approved time. He aided in connecting the trailer and left directions for returning.
Mark DerksCab area was muddy. No scraper to clear off frozen snow and ice.
Richard HillDid have to sweep dirt out of the truck before we loaded it. But otherwise everything was great. Kerry was super helpful and went out of his way to accommodate our request
melany petersonIt can be hard to reach Kerry, but otherwise the multiple times I have used Kerry's Vroom Service to rent a U-Haul van or truck have all gone smoothly, with the truck in good working order, the engine running well, the tires in good condition, and so on. I will continue to rent U-Haul vehicles from this location. The off hours return also went very smoothly.
RICK MCKINNEYGreat communication and easy pickup and dropoff.
Michael CarmichaelThe person at the place was very helpful and easy to work with.
Carl SchmittGreat customer service! Friendly, efficient and honest. Will definitely recommend this particular location!
Nicole PhalinKerry was very easy to work with and went out of his way to make your rental a positive experience. Would rent again. Thank You
Joyce HahnemannNothing I can think of.
JOHN JOHNSONVery Easy to rent from this location. Will definitely use this place again.
Christy ZitlowEasy process, wonderful company to do business with!
SHEILA schinkKerry was helpful snd efficient. He made the best of his limited space
Dorothy VanderWystKellys went over and above our exceptions. Great location and folks to rent from.
jana niemiGreat service and attention to detail. Went the extra mile to make this rental a good fit for the job.
Joseph E JuckemKerrys Vroom Service Inc. is a neighborhood auto shop and Uhaul resource business. A great location and the owner is a down to earth guy you can trust with your auto repair or Uhaul needs.
Cliffoed KruseDropped off the van and used the key drop box. Simple and convenient!
Kyle SchmidtKerry did a good job, and the U-Haul 15 foot truck was in excellent condition and worked well for my moving. All good, and I'll be back next time I need to use a moving truck. -=Rick
RICK MCKINNEYI liked the fact that it was a real very nice person I was dealing with and not some stupid shitty app!
Tina BeachVery courteous and professional
Kirby SchultzThis is the second year that we have rented a U-Haul van. It has become our standard for a summer event like EAA. We will be back next year.
Jason DuBanGreat equipment, easy check in and out.
Ricky BablerGetting the original trailer was one of the worst experiences I've ever had with any business. I went to 3 different locations with them either being closed or no one being in the office. The 4th place I tried set me up and told me they had the trailer only to make me a reservation "down the road". This turned into a 30 minute drive to Kerry's in which I had to wait 30 minutes for my trailer while they chatted with other customer. Upon finally being able to get my trailer I was mocked of my backing up skills by some random friend of an employee that stopped by. After bringing the trailer home I had to sweep out and clean it before using due to the amount of dust and debris left in the trailer. The person who helped me was a nice guy but having to drive to multiple different locations and being sent to other locations I am extremely unsatisfied and plan on never using UHaul again. I wish I could get my money back to cover the gas alone of driving for 3 hours to find a place that was even open.
wyatt JentzHave a dolly available when ordered
Ronda VetterGreat service and quick pickup of the trailer.
Paul WellerTook a hour and 15mins to get truck from 24/7 pick up. No appliance dolly
Tayler CrallieKerry is a salt of the earth blue collar guy. He represents your brand well.
Jeffrey VandeHeyKerry was very helpful guiding me on getting the correct type of hitch/ball and he attached the trailer. Enjoyed working with him!
Sherri ThomasKerry went out of his way to make sure I was able to get a van even after they were closed for the day. Saved my weekend!
JIM LAUSONOwner very helpful and kind. Even under stress as he had an incident of a theift of a truck. He was cool calm and way supportive of my needs as a customer. Very appreciative for his professionalism. I would rent from him again
Laurie HetlandThey need a light outside, especially since there's no street light there either. I picked up my rental at 4am and dropped off about 7pm and could barely see anything. But, otherwise a very nice place and convenient location.
JENNIFER AMANNo room at the lot. When I rented the van I parked in the spot the van was sitting. When I returned someone had returned a box truck parking it diagonally blocking in my car and leaving no room to park the van I was returning. I had to move things in the back by another business' dumpsters to make my way out. And I had to park the van partially on the sidewalk. I messed around for 20 minutes upon return.
Glen ZietlowEquipment was clean and worked great. Easy pickup and drop off. Will rent again off trailer needed in the future.
dale torzalaKerry was super helpful & went above and beyond when we needed a Uhaul last minute.
sarah stodolaThe online check in process was a nightmare. The system wouldn't recognize my photo or driver's license, but then mysteriously checked me in without providing the code for the lock box where the truck key was. I waited outside for an hour in 18 degree weather to get the truck.
Jacob NiehofI wish I could give Kerry's Vroom Service a million stars for the outstanding service we received on our three recent Uhaul rentals that occurred within just a couple of days. He went out of his way to accommodate and help us with our moving equipment rentals during an extremely stressful time. I highly recommend this location for all of your rental needs!!!
Mike DREIKOSENGreat service at Kerrys!
Tyson ThorneWas hard to find parking
Chad ThurloffNothing everything was good.........
joann sparks