Le client n'a pas laissé de commentaire.
Sheryl G.
Customer Reviews for Ketch-um Bait Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Outstanding customer service exceeding my expectations.
Ronald C.I have no comment other than When I need a uhaul again I plan to rent it there.!
patricia B.It's a small little local bait shop that also dabbles in uHauls. The people were friendly, but it's primarily a bait shop. Other than that, it was convenient and it got the job done.
Neil G.Great people and easy to work with.
Curtis S.Took almost 1 hour to rent the trailer. Employees couldn't operate uhaul website. I would recommend some training assigned to the location employees.
Blake W.Everything was good. Very professional.
Dee M.Fantastic service!
Beth M.I clean by my self and I spend $25 for wash dog hair and smell pee in front compartment
Satishbhai P.Good job
Phil A.I was thankful the site was open when I dropped off the truck early, and check out very was easy.
jim B.The tag was expired on the trailer that I rented I'm not very happy about it I don't understand why your tags are not up-to-date.
Jeffery R.Mr. Richard went on and above his duty to help me get the right truck. Thanks to him
DAVID G.Very friendly and helpful!
Dawn B.Not sure if I would reccomend improvements. Being a bait-fishing gear/ UHaul facility in the country, it was different. But I thought at was eclectic and cool.
Lindsey W.Great customer service from this location
Randall S.Not a thing! All good! Was so thankful to have this resource!
Pamela C.My experience was top notch. There was issues with the U-Haul computer saying equipment was available that wasn't available. However the customer service provided by staff was amongst the best I've ever experienced. I'll definitely be renting from this location again
Darlene M.Dear Uhaul- The Truck we rented was one of the worst driving trucks we have ever rented from Unhaul. It appeared fine, but the drive was aweful. The truck shook so much and bounced so that hard my husband had a severe headache from driving it. Any of our items with glass even though they were well wrapped and taped were shattered when we arrived at our destination. Screws that held a bbq grill together had been shaken completely loose, A well built wooden table with dove tail fittings had to be restablized once we got it in the house because it had been shaken loose. We will likely not rent from Uhaul again after this experience. We have been loyal customers for over 25 years. If this is the type of trucks you are going to provide then it will cost us more to fix and replace items after the move than if we had used a good friends pick up truck. My recommendation - scrap the new fleet because they are worse than potatoe wagons on wooden wheels. Best regards, Flora Elmore
Jonathan E.Nothing, pick up was fast & easy, personnel was efficient, courteous & friendly.
Rita H.Very friendly and helpful…will not hesitate to come back!
Michael T.First time for me and everything went well
Keith P.Overly friendly and accommodating
Greg P.Fast and friendly. Will rent here again next time I need a u-haul in this area.
James L.Very friendly I had a great experience
Julie B.Excellent friendly service.
Jeff C.Keep up the friendly helpful service! Thanks for being open on Sunday!!
Dianna J.Best service and very friendly and helpful.
steve S.Aucun
Michael L.Everything was smooth, easy in , easy out! What more can you ask for!
Joe M.Very helpful and cooperative
Gail J.Excellent customer service, friendly, had the equipment ready when we came to pick it up and was very helpful. All in all a great experience!
John B.We had a flat tire. Fast response time very pleased 😄
Joseph P.Did an excellent job! Would definitely recommend!
Blake B.The service is the best. so convenient and will be back to use again thank you
Linda B.Very much appreciated 100 % THANK YOU!
Linda B.Very nice people.we're very helpful and accommodating
Joseph F.Had an issue with reserved vehicle that facility had no control over. Contacted me and solved the issue without impact to me at all. Overall great experience and highly recommend this facility. Great guy!
Robert H.Awesome customer service. Super accommodating. Used them multiple times.
Kenneth W.Super friendly owner. Made the experience really easy and fun. Will definitely use again!
Eva H.This was some of the best customer service I have ever received.
Constance R.The most awesome U-Haul rental I have ever had off the hook good rental agent. He could get hired anywhere good man.
Linda M.No problem on my end
John Y.Do I get a partial refund for turning the uhaul truck in early?
Vickie B.I would like to give Nate at the Ketch-um Bait Shop location a big shout-out because he was always helpful, great customer service, very friendly and very professional. I would recommend this location to anyone for sure.
michael M.Perfect
Patrick M.Nate was Great ,will definitely use this location again.if needed..
Kristy C.Nate is a great guy.will definitely rent from this location again.if needed...
Kristy C.After the first pickup site failed to provide us with our RESERVED unit, this location was very helpful. He stayed late, helped us hook up the trailer. He had amazing customer service. Would recommend Ketchum rental to all.
Robert M.Very friendly service. Quick and pleasant return!
Chris W.They have excellent customer service!
Mary M.