Everyone I dealt with was amazingNathan W.
Customer Reviews for Kettle Moraine Town & Country
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Online services are terrible, called me the day after my reservation to confirm if I still wanted to hold my reservation, I was already 3hrs into my trip. So please fix your online reservation system.Jeff A.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.MICHAEL W.
I was told fees would be 29,95 and I was charged 40Stacey D.
Excellent service à la clientèle. Always a great experience at this locationMark V.
Nothing. Everything was really easy from check in, to check out.Micaiah K.
Was told by this location that i could drop off the rental anywhere (one way to Stevens Point) but the text stated that i had to drop it off at a certain dealership which was further than my ideal location.Julie S.
Le client n'a pas laissé de commentaire.JOSHUA STEVEN L.
Le client n'a pas laissé de commentaire.Robert L.
This location was hassle-free and Megan answered all of my questions on the first call. I was leary after some of the reviews from other places but I would highly recommend this locationmarie U.
Le client n'a pas laissé de commentaire.Bill J.
Nothing it was absolutely amazing! Especially compared to my last uhaul experience somewhere else. They were kind and understanding and very helpful through it all! Plus I got to meet some pet rabbits! It was family run too!Leigh P.
Le client n'a pas laissé de commentaire.Stephanie W.
Le client n'a pas laissé de commentaire.Neal S.
Le client n'a pas laissé de commentaire.margaret V.
Le client n'a pas laissé de commentaire.Robert R.
Friendly and waiting for us.Helpful to hook up for us.Valerie B.
Le client n'a pas laissé de commentaire.Clare G.
Le client n'a pas laissé de commentaire.Stephen M.
Le client n'a pas laissé de commentaire.Andrew G.
Le client n'a pas laissé de commentaire.Chad M.
Great service at kettle Moraine feed storeStacey D.
Awesome Lady who checked me in!!!!!!Shirley K.
Very small location with minimal spots to park.Linden Y.
Lauren was extremely helpful and I really appreciate her customer service!!Clare G.
Le client n'a pas laissé de commentaire.TONY L.
They second guessed my gas fill and added gas. Was not necessary.DOUGLAS P.
Kettle Moraine Town & Country is the best place to rent a U-Haul! Awesome staff!John S.
Le client n'a pas laissé de commentaire.RAMIRO L.
The people at Kettle Moraine are super friendly!Gary W.
When checking in, store employee not wearing a mask. Different employee who checked me in WAS wearing a mask.Scott O.
Le client n'a pas laissé de commentaire.AMBER S.
Google maps pointed me to the wrong buildingMichael H.
Le client n'a pas laissé de commentaire.William W.
Filled out the online pickup paperwork on line, but still needed to go thru it line by line???Steve S.
Le client n'a pas laissé de commentaire.Mark E.
Too much paperwork! Too expensive for the short time I used it!Bob H.
Mike the owner, was very helpful as always. Friendly and personable staff also! Richard.RICHARD D.
The location was great after trying to check in with the mobile app which wasn't good. Also after the rental it gave me less then 20 hours to return and I needed to call 2 different places to get it changed. The 1-800 number then scheduling. I shouldn't have to make two calls. The scheduling person helped right away and all went well afterwards but I'll never use the mobile app again. To slow and cumbersome.DANIEL J.
Le client n'a pas laissé de commentaire.Richard D.
Le client n'a pas laissé de commentaire.Mark Z.
Le client n'a pas laissé de commentaire.Jeanette B.
Le client n'a pas laissé de commentaire.michael T.
Le client n'a pas laissé de commentaire.Gary K.
Very friendly staffMark V.
Great customer service as always. Highly recommendMark V.
Le client n'a pas laissé de commentaire.Michelle L.
Kettle Moraine Town & Country is awesome! They are open long days and weekends. Are always willing to help hitch and unhitch, are smiling, happy and a joy to work with. HIGHLY recommend this location.carolyn M.
Le client n'a pas laissé de commentaire.William B.
Everything was great. Very friendly and accommodating.Jason L.
Le client n'a pas laissé de commentaire.Brian C.
This location is amazing Mike and Mikala could not have been friendlier. I highly recommend this location for all your U Haul needsMike H.
Very polite when checking in and checking out . No problems except getting on to the uhaul site when checking in at the store. It was slower than Mollasses .David S.
Staff is amazing! Helpful, and friendly will rent again :-)KIM T.
Very wonderful staff. A plusDEBORA V.
Le client n'a pas laissé de commentaire.John G.
Wipe down the cab of the truck between rentalsRick W.
Le client n'a pas laissé de commentaire.Joshua S.
Didn't have any moving items available that I had requested. Check engine light was on from start to finish. Never held true to their word. Was told one thing yet complete opposite happened. Overcharged when I was told certain things would not be charged to me. This was the absolute worst uhaul rental experience I've EVER had, and I've rented a uhaul NUMEROUS times in the past. But will NEVER again.Melissa S.
trailer has some dents on the load surfaces but did not affect usage. They would affect smaller loads. It did not affect my needs.Tim M.
Le client n'a pas laissé de commentaire.Anne H.
Le client n'a pas laissé de commentaire.Jadie H.
Le client n'a pas laissé de commentaire.Tim M.
Le client n'a pas laissé de commentaire.Curtis B.
Le client n'a pas laissé de commentaire.Angel G.
Put a freaking trailer jack on those things. I had the 6Ã-12 trailer and almost blew my back up trying to lift it off the ground to connect it to the hitch. The location is excellent, but I wont risk my back again.Jonathan S.
Le client n'a pas laissé de commentaire.Nick F.
Le client n'a pas laissé de commentaire.prashant R.
Le client n'a pas laissé de commentaire.Douglas H.
Truck was due for return before location was open, had to do online return.Megan S.
Le client n'a pas laissé de commentaire.Sara S.
Very friendly personnelTOM S.
Called on Saturday to rent a 24ft. She said they have one coming in at 8:00am. I said we will take it. She took all my information. Get there at 8:00 and they don't open until 9:00. So we had to wait until they opened. Went in the store at 9:00 and told her I was here for the truck I reserved. She said, Oh I was going to call you, the guy who rented it yesterday is coming back at 10:00 for it. We had to take the only other truck. It was a 10 foot. Took us twice as long and put twice the miles on the truck. Will never go back to them.Sharon S.
Very fast, friendly and efficient.Michael S.
Le client n'a pas laissé de commentaire.Tom B.
Love being able to reserve online & the people at the store were super helpful! Awesome experience, thank you!Kathy I.
Donna, Mike, Mikayla are so friendly, helpful and simplified my U-Haul reservations. They made my move less stressful. Fortement recommandé!kris B.
Le client n'a pas laissé de commentaire.Dylon R.
none neededmel R.
Wish I would have just said no to "helping" them out and dropping the truck off at this location. Would have cost me a lot less time and money had Uhaul not jerked me around.Michael B.
Le client n'a pas laissé de commentaire.Gary B.
Staff courteous and efficient.Sandra O.
The trailer lacked maintenance the door was dry of lubrication and stiff to close The hitch locking mechanism was so lacking lubrication that it wouldn't turn. It had to be tapped with a hammer for 10 minutes to lock itMark G.
Le client n'a pas laissé de commentaire.Walter Z.
Le client n'a pas laissé de commentaire.jeffey P.
Le client n'a pas laissé de commentaire.John B.
Should receive a discount for early return sBrian H.
Le client n'a pas laissé de commentaire.Kenneth P.
Le client n'a pas laissé de commentaire.Jennifer S.
Le client n'a pas laissé de commentaire.Christopher M.
The gal that checked in the truck was kind, quick, and to the point. Thank you for the assistance!Alex P.
Le client n'a pas laissé de commentaire.JEFF M.
Le client n'a pas laissé de commentaire.Joel B.
Rented a car dolley. Mechanically it was in poor shape. Tires were bald (cords showing on one)..dangerous! Rims on both wheels were bent and wobbled. ( fortunately only had to go crosstown). Lights didn't work and I know for sure my trailer wiring is good. Nothing was lubed and moving parts were hard to operate. In general not legal and could have been very dangerous had someone operated on highway...steve S.
Very easy to return.david K.
The rental process was smooth and assistance was given to hook up and also upon return. Very satisfied and highly recommended!Steve D.
The customer service was exceptional and the truck was very clean, when we got it (and when we returned it). It would be helpful though, if there was a little discussion on the turning radius of the very long 26' truck. The back end of the truck, that hangs out behind the rear tires, really swings out surprisingly wide when you are turning the truck. This is especially tricky to maneuver, which makes it very important to watch what you are doing, while entering and leaving a parking space, or a crowded driveway or a parking lot, etc. It is important to keep checking both mirrors, also ask someone to be your spotter, and go slowly while driving in tight spaces. We did ok, but it would have been nice to have had a quick lesson. We were warned to Not clip the building roof overhang, as we pulled away. More of that kind of stuff, might mean less trouble for people. Thank you, Jim S.Jim S.
Very friendly staff and prompt serviceAmanda E.