Évaluations des clients Kevins Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kevins Automotive

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Evie H. le

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Le client n'a pas laissé de commentaire.

Nathan B. le

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This is a no nonsense location. They are always attentive and get you on your way with no stumbling. I go out of my area to give them my business. Nate Bowens

ENRIQUE D. le

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Great service, we've used Kevin's a few times now. Everyone here is helpful, THE BEST!

christopher P. le

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Le client n'a pas laissé de commentaire.

ENRIQUE D. le

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Eveything perfect!

ENRIQUE D. le

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Everything was perfect!

Angela H. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

John C. le

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Overall great expeirience wouldnt change a thing very nice people.

ENRIQUE D. le

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Great experience, helpful and informative. I am a returning customer and will continue to use this location!

everette L. le

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It was by far the best experience I’ve had with a truck rental and I’m 52 years old so I’ve rented a few in my time.

Eva G. le

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Thank you for your awesome customer service!

loronzo H. le

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Le client n'a pas laissé de commentaire.

ROBERT K. le

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For a small location, they were friendly and professional. Told me about the things I needed to know. Even though I was late, they were friendly

george C. le

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Le client n'a pas laissé de commentaire.

LaSaundra S. le

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Well I received the truck a notch before the Full Mark (even the retailer seen it). When I returned it (exactly the way it was), he did not back me up that it was on a notch before full. They charged me gas and took it out of my deposit

DAWN Z. le

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Van was in excellent condition and very clean! Customer service was great! Highly recommended! Will definitely use them again when needed!!

David F. le

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Very friendly people. No issues. Explained everything well. Fast check out.

ruth G. le

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Le client n'a pas laissé de commentaire.

anthony C. le

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Le client n'a pas laissé de commentaire.

Daniel L. le

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Le client n'a pas laissé de commentaire.

Danny A. le

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I was charged extra money when i purchased a package up to 100 miles and only went 75 miles got charged .89 cents per mile which made my bill higher than expected.i inquired about mileage and was told since i didnt use the 100 miles i dont get 100 mile deal price when i was told by person taking my reservation that this package would save me money......

loronzo H. le

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Le client n'a pas laissé de commentaire.

Stephanie P. le

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Le client n'a pas laissé de commentaire.

Clifton M. le

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This was the rental experience from hell! The return of the vehicle was the best part of this experience. The person who took the reservation provided incorrect info and everyone after her was NO help! It took us 5 hours to finally get behind the wheel. This rental should be free considering the inconvenience we had to endure from 10;00 pm until 2:00 am.

Scott W. le

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Kevin and I believe lady is his wife. Very nice people very helpful.

MARK S. le

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Le client n'a pas laissé de commentaire.

Rita K. le

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Service was quick; everything went smoothly. I would recommend renting a truck from Kevin's.

PHILLIP H. le

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The truck was returned in the same condition when I picked it up and I was charged a cleaning charged all I moved was yields boxes in Ben's there was no debris and make sure the back was clean prior to dropping the truck off I have used U-Haul over a dozen times and I've never had this happen before this is the first time that has happened and is not actually a official U-Haul site

joann M. le

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Le client n'a pas laissé de commentaire.

ted W. le

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Just keep operating like you. Because it's quick and easy to rent at this location.

george D. le

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Le client n'a pas laissé de commentaire.

jessica B. le

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good service. will return

Margaret B. le

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Friendly and knowledgeable. Convenient location. Effortless pick up and return. Have used this location before and will definitely utilize Kevin’s Automotive/U-Haul again.

Robert G. le

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Le client n'a pas laissé de commentaire.

Patrick C. le

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Kevin was very helpful with our new truck. I will be using this location again.

mike S. le

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Le client n'a pas laissé de commentaire.

Dennis B. le

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Truck was new and clean very comfortable.

tanya A. le

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Le client n'a pas laissé de commentaire.

calvin G. le

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We’re so happy to have found this location! We will be utilizing them whenever we need them! Thanks so much!

thomas S. le

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Again I have used this location for my rentals and they are great. What is embarrassing is the U-Haul company that sends out the PDF file receipts that you can never open up. But when they want you to fill out a survey everything works just fine. Hopefully this place changes new vendors. Typical corporate Great America. I've tried to open up the files when I have rented and responded do the company but all's you got is how was our service. Just like this email won't get read

veronica A. le

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Le client n'a pas laissé de commentaire.

Jose C. le

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I have an out of state license and was never told by customer service to bring a copy of my lease agreement. Caused me to be behind my schedule more than 2 hours until I could show a copy.

Damien M. le

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Le client n'a pas laissé de commentaire.

Julienne A. le

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Kevin and his family were awesome! They made sure that we had everything we needed to make our move as smooth as possible! 2 thumbs up!

Belinda D. le

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Le client n'a pas laissé de commentaire.

Cassandra J. le

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Very nice, and quick

natividad G. le

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Le client n'a pas laissé de commentaire.

natividad G. le

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Le client n'a pas laissé de commentaire.

rick D. le

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Nothing. Everything you could expect.

dorothy R. le

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Le client n'a pas laissé de commentaire.

Cecilia K. le

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Le client n'a pas laissé de commentaire.

Edward U. le

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Nothing, perfect customer care!!!

Marcelle B. le

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The only reason I wouldn't recommend this area is because of the parking. The area is so small if you dont know how to maneuver a 10footer you are in a world of trouble. Pulling out was a little dangerous due to cars parked in line of view. Not to mention the construction going on which made it a little more difficult getting the truck back in.

Rebecca R. le

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Le client n'a pas laissé de commentaire.

PEGGY H. le

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I had to pay in one place and pick up truck in another place...

rodnee R. le

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Le client n'a pas laissé de commentaire.

judith F. le

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Coffee and cookies!

araceli V. le

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Le client n'a pas laissé de commentaire.

Michael A. le

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The truck needed front end work it was all over the road the brakes where making noise not a good truck at all but I rent a lot of trucks from u haul and this is the first bad truck I got the people at the location where nice and friendly and the place was clean the truck was clean just not mechanically sound

aurelirno R. le

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Everyone at the location was super friendly and welcoming. Great jobs guys!

Michael S. le

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Le client n'a pas laissé de commentaire.

bonita M. le

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First off this location was not the location I picked online when I set up this reservation. This location was 15 min away when I picked a location that was 24hr drop off 5 min from where I live. We get there and due to construction we had to drive all the way around to access the location causeinf extra mileage and there were a ton of guys sitting around. The location didn’t seem safe at night.

keith D. le

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Over charged and still cant get it refunded

Myron W. le

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Everyone friendly and helpful.

sterling G. le

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Le client n'a pas laissé de commentaire.

Willie P. le

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Great people. They really was helpful in everything i needed. Came out and hooked the motorcycle trailer up for me. The trailer was clean and did the job for me. I'll be going back there very soon. Great prices.

jasmine R. le

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Better customer services. Not act like they have an attitude with every customer that comes in. Explain how everything is broken down with the fees a whole lot better then what they have done. I experienced poor service there. I didn’t feel welcome when I came to rent a uhaul nor did I feel comfortable when I brought it back. I wouldn’t recommend this location to friends or family members. I just hope it can be better. But I will not be returning in the future.

Douglas J. le

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Great people helpfull and trucks were in good shape

michaael M. le

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Great people who went the extra mile for us!

Thomas O. le

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Very good experience!

Barry C. le

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Le client n'a pas laissé de commentaire.

daniel G. le

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Very friendly and very helpful

Robb S. le

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Le client n'a pas laissé de commentaire.

amy M. le

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Le client n'a pas laissé de commentaire.

ENRIQUE D. le

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Nothing. Staff helpful, everything went smoothly!

Scott E. le

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Le client n'a pas laissé de commentaire.

Neil G. le

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Le client n'a pas laissé de commentaire.

Omar A. le

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Excellant service ..Kevin allways gives efficiant .above average service

rita Z. le

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I have rented a Truck before, I came back to this location not only for convenience but the Personal attending are very helpful to our needs. Thank you, very much.

Jack M. le

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1st Time using this location. Very friendly people. Fast service. Smooth transaction. I’ll definately be back.

Marjorie H. le

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No suggestions - it worked fine & the truck was easy to locate & access. However, this is NOT the location I chose for pick-up. It may be a problem on my end, clicking some button unaware, but this is the 2nd time the chosen location was switched when I had to make modifications to the reservation. That process is somewhat frustrating - having to go through every single choice again, when only one small change is needed. THAT is something that could stand improvement.

Omar A. le

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Great customer service ..fast and friendly

Omar A. le

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Excellent customer service..always fast polite efficiant..

Omar A. le

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Vary professional and friendly and efficiant

gail A. le

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Le client n'a pas laissé de commentaire.

HEITH C. le

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Le client n'a pas laissé de commentaire.

PATRICIA M. le

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Le client n'a pas laissé de commentaire.

carol B. le

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Bunch of bull shit.Will never rent from u haul again

MAHALIA M. le

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MAke sure customers clean the vehicle. But overall it was good

CHARLOTTE Q. le

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i booked from my phone weeks in advance was supposed to have truck 24 hrs when i got there they said truck had to be back by 9am th epeople were nice but i needed truck longer had a frig and stove to pick up in morning and they said it would be moreon the phone they said no more charge for 24 hrs

Darrell N. le

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Le client n'a pas laissé de commentaire.

linda J. le

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Le client n'a pas laissé de commentaire.

JOSEPH D. le

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Le client n'a pas laissé de commentaire.

Elvis S. le

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Le client n'a pas laissé de commentaire.

Nick R. le

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Disclose I need to have work and references numbers ready at time of pickup.

Ronald V. le

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Very friendly people and the bill was about $200 less than expected. Family run business. Will use again

shair L. le

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Be more professional and polite the your customers. If there’s an issue the don’t ask the customer if they want to the rental or not.

Amanda A. le

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don’t renting from U-Haul! I placed my order to rent at my nearest location which was in East, Chicago then apparently I get there and they tell me they no longer sell U-Hauls! I was never told so They redirect me to a farther location from my home. I call the nearest which was hammond on Kennedy and the guy was rude telling me he has no idea what I’m talking about and I was just going to call somewhere else but he told me my order was there which I was never told. I get there and the guy and lady had an attitude and food open all over the desk ir was disgusting. The steering wheel was all sticky as well. Complete waste of time and miles. Wish U-Haul locations were more professional!

Carmen L. le

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Le client n'a pas laissé de commentaire.