Nice clean and, friendly staffDavid D. | Expérience générale
Customer Reviews for Kimco Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lincoln, NE 68516
(South of Old Cheney -across the street from TO Haas)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h30 pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Sara F.
Le client n'a pas laissé de commentaire.Kory B. | Expérience générale
The management at this location is Great! We will definitely be back if we need storage again.Sheri T. | Expérience générale
I ordered a 10 pack of moving pads with truck rental, but they were not in truck when I picked it up after hours. I have requested the pad rental fee to be reimbursed.Mark B.
It was great, they were very friendly and helpful.Matthew C.
Everything was great! Representative very helpful and friendlyJEANNETTE EILEEN H.
Le client n'a pas laissé de commentaire.David M.
Thank you so very much ! Its awesome to know your valuables are safe !Kim C. | Expérience générale
Le client n'a pas laissé de commentaire.Jerry C. | Expérience générale
Le client n'a pas laissé de commentaire.Brittany M.
Le client n'a pas laissé de commentaire.Daniel C.
Le client n'a pas laissé de commentaire.JOHN L M.
Very good experience.ZACHARY WILLIAM C.
The lady at the front desk (sorry didn't get her name) was super helpful and friendly!Jeffrey S.
The truck beat me up worse than moving the 3br and 2 stall garage the rattles and squeal with rough ride was impossible. Truck aside service was good check in with pandemic was great and equipment was cleanWesley M.
Kay was amazing. She went above and beyond to help me out. I arrived 1 minute prior to closing and she stuck around to make sure I was taken care of and even helped adjust my rental at the last minute. Always a great day to encounter someone so kind and lovely! Will 100 % use this ocation in the future for all moving / storage needs.ALEXA C.
Le client n'a pas laissé de commentaire.KYLE W.
For starters I hate the fact that a person cannot contact a location directly. And I know its not because that location is busy. When we got to the Uhaul location the only phone that rang was a personal cell phone. As soon as you call the â€œlocalâ€ number it says your hold time will exceed 20 minutes. And it sure did!!! Your Uhaul app is a good concept, accept when it doesn't work. Which it didn't at pick up or drop off. It froze up or didn't give the option to submit drivers license pics or mileage pics. Our truck wasn't available when we needed it on Friday and then again on Saturday. We had to get a different truck. And the guy from the original location disnt even have the courtesy to call me back, I got a text saying my new pick up location had changed and so did the size of the truck.Larry P.
Checking out the unit was not pleasant as its been over 20 years since I've rented a truck. For Saturdays being a busy rental day, I would presume. I would think you'd have the office staffed all day. Return was better. Although, after I long day I did not remember the original mileage and I think I was below what I estimated.. I would've expected charges to be adjusted.Marci E.
Le client n'a pas laissé de commentaire.ROBERT G.
Le client n'a pas laissé de commentaire.Kylee D. | Expérience générale
Le client n'a pas laissé de commentaire.KYLEE D.
Le client n'a pas laissé de commentaire.heinz W.
Le client n'a pas laissé de commentaire.Amanda R. | Expérience générale
Le client n'a pas laissé de commentaire.. K. | Expérience générale
Le client n'a pas laissé de commentaire.Allie D.
Le client n'a pas laissé de commentaire.Larry P. | Expérience générale
Good experience. Friendly office staff.Laurie L. | Expérience générale
Le client n'a pas laissé de commentaire.Barry W. | Expérience générale
Just not overly helpful/friendly. Otherwise, service was fine.Diane K.
Have the right equipment ready.Roger Y.
The drop off process was easy and efficient. We were on our way in less than 5 minutes. She wore a mask and was kind and helpful.Juan H.
I'm 65,not computer savvy,so the smart phones\ oxnline way of reserving was challenging. The persons in the office were friendly and helpful but they didn't understand the billing and couldn't explain the charges. Was happy with the truck and that we were able to drop off where I moved.Irene H.
Le client n'a pas laissé de commentaire.John S.
This was not the location I chose. My receipt stated the original location but when I went to pick up the uhaul that location said it was changed the day prior to this current location. I did not change it willingly.Lauren B.
Le client n'a pas laissé de commentaire.Nathaniel D.
Le client n'a pas laissé de commentaire.Teresa G.
Le client n'a pas laissé de commentaire.SCOTT E N.
Mobile pick up was a bit confusing. We had trouble finding the truck based on the instructions and the process wasn't very user friendly. Everyone at this location provided us with a perfect truck. Good job to them!Paul S.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.KERN N.
Le client n'a pas laissé de commentaire.James H.
Just dropped the truck and key and did not get to interact or enter the placeSaid S.
Le client n'a pas laissé de commentaire.Jerry P.
Le client n'a pas laissé de commentaire.MELODY J P.
Le client n'a pas laissé de commentaire.Stephanie W.
The truck seemed to be very shaky. It drove very rough. I know this isn't the fault of the renting location. The brakes appeared to be very worn. Outside of the vehicle was very best beat up. Very glad I only had to put on 28 miles.Joshua S.
Nice, convenient location and easy to drop off keys, park truck.Kevin E.
Jackie was awesome. She was patient and helpful and answered all my questions. Have rented uhaul a a handful of times in the past 20 years and this was the best experience.Mark B.
Le client n'a pas laissé de commentaire.Zach D.
Le client n'a pas laissé de commentaire.Joyce M.
The charge per mile is too high, especially since customers fill up the gas tank before returning,Jill Z.
Le client n'a pas laissé de commentaire.David P.
Did not like the check out process. Didn't like the part of taking a copy of ID using my phone!!!Melody P.
Le client n'a pas laissé de commentaire.Leslie H.
Le client n'a pas laissé de commentaire.Debra E.
Le client n'a pas laissé de commentaire.Fred J.
The staff was excellent, professional and helpful. Truck was clean and well maintained. No complaints I had a easy check in and check out for the vehicle and it was ready on time.Adam S.
Returned the truck supposedly at lunchtime, so the place closes for lunch (really? Small town mentality?). Therefore, no walk around or verification of the mileage in my presence.Jef S.
Le client n'a pas laissé de commentaire.Anastasia C.
The lady at the desk was very slow, She appeared she was not trained on the equipment or the computer, she had very little knowledge. She helped me for 20 minutes, to do the paperwork to check out a truck.Carla H.
Le client n'a pas laissé de commentaire.Katrina J.
Le client n'a pas laissé de commentaire.Zachariah V.
Have more variety size of trucksMarcel K.
Not be located on 56th.CYMON K.
Le client n'a pas laissé de commentaire.Meleaha V.
Great experienceELLA M.
Dropped off at midnight so was closed, but it was well lit and nice looking.Stephen J.
Rental went smooth and staff was very helpfulDerek M.
Truck had no AC, stated the truck needed to be serviced, who knows if there was anything else wrong with the truck. Messed up our rental. Quoted for one price and received another quote. Just disappointed. Won't be using U-Haul again. Wasn't able to pick the truck up at the time we wanted 24/7 truck share didn't work.Heath S.
Le client n'a pas laissé de commentaire.Sarah H.
Give me a truck that won't break down and then take 5,5 hours to get me a tow truck. I called Meier towing who is one of your providers after roadside told me they couldn't locate a tow truck within 2,5 hours... Meier towing was able to get to me within an hour.. never received a call from anyone from U-Haul. Terrible experience. Also been transferred too many times and told by too many people it's not their job to handle reimbursements.Austin M.
Very friendly and helped load/unload the equipment.tracy P.
Le client n'a pas laissé de commentaire.John R.
Very good service. Thank youKayleen H.
We had a very good experience and will rent from Kimco Self-Storage again. Very friendly and helpful staff.Richard J.
Air conditioning did not work on a 94 degree day and the padlock provided was defective.Jim D.
Easy process.Collin S.
all good. would use again if need be.RHONDA J.
Jackie at Kimco was great. My comment has nothing to due with Kimco but with the after hours check-in process. It was long and somewhat complicated after a long day of moving. Technology can be great and I see how it may benefit Uhaul but it is tedious for the customer. I hit a snag in the 4 step process and called customer service, at the time it did not make me happy.RHONDA J.
Le client n'a pas laissé de commentaire.Donald E.
The cargo lights in the truck would not work; we were loading in the dark.Tim H.
Le client n'a pas laissé de commentaire.Tony T.
Le client n'a pas laissé de commentaire.Kim W.
Le client n'a pas laissé de commentaire.Lee F.
Le client n'a pas laissé de commentaire.Kevin K.
Le client n'a pas laissé de commentaire.Ann C.
From the time I arrived until I was finished with the check in took about 35 minutes. No other customers. She finally called the manager to complete the process.Harry M.
Le client n'a pas laissé de commentaire.Debbie H.
No complaints! Very easy and efficient! Thank you.Christi T.
Le client n'a pas laissé de commentaire.Tula P.
Le client n'a pas laissé de commentaire.jerry N.
Le client n'a pas laissé de commentaire.R Rea E.
Staff was very helpful and accommodating! Pleasure doing business there!PAUL F.
The actual U-Haul truck LEAKED! Our mattress had a liner and a pad on it, yet the rain water seeped through the mattress. I contacted Kimco, they then contacted the U-Haul regional rep. I was asked to email him the pictures of the bed. I did - and did not receive a bounce back from email. Never heard anything for 3 days, called Kimco, they called him again - he finally called me. Said there are signs plastered all over the back saying that you need plastic, as the truck is not water proof. He was very short. Said he couldn't do anything. He said he looked at truck and it appeared fine. However, the Kimco people didn't say anything about him being there. He could of at least apologized for our experience! The people at Kimco we fine to work with, however, the U-Haul rep was not. I will look into other vendors the next time I need a truck.Kelly P.
Le client n'a pas laissé de commentaire.Michael N.
Le client n'a pas laissé de commentaire.Luther H.
The uhaul was clean and ready to go. Nice job.Russell B.
I need a copy of my order. Because of picking it up after hours, we never got paperwork. Cannot figure out online how to get that order printed. Can someone email it to me?Dudley B.
Le client n'a pas laissé de commentaire.Ray P.
Le client n'a pas laissé de commentaire.Andres H.
Le client n'a pas laissé de commentaire.Melissa S.
I dropped off after hoursRick D.
Le client n'a pas laissé de commentaire.RAHIM S.
Le client n'a pas laissé de commentaire.DARRELL P.
Nothing wrong with the locations of pick up and drop off, but more of an issue with scheduling. I scheduled an auto transport and specified my car make and model and said it was lower then most vehicles and to verify it could fit on the ramp. They verified it could and when i went to pick up transport and put my vehicle on the ramp it would not fit due to being to low and scratching up the bottom of my vehicle. Unfortunately had to leave my vehicle and couldn't take it on my move.alvaro R.
Le client n'a pas laissé de commentaire.vanessa C.
Le client n'a pas laissé de commentaire.Eric F.