Évaluations des clients Kimco Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kimco Self Storage

Cote générale :

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Kylee D. | Expérience générale |
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Le client n'a pas laissé de commentaire.

KYLEE D.
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Le client n'a pas laissé de commentaire.

heinz W.
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Le client n'a pas laissé de commentaire.

Amanda R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

. K. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Allie D.
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Le client n'a pas laissé de commentaire.

Larry P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Laurie L. | Expérience générale |
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Good experience. Friendly office staff.

Barry W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Diane K.
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Just not overly helpful/friendly. Otherwise, service was fine.

Roger Y.
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Have the right equipment ready.

Juan H.
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The drop off process was easy and efficient. We were on our way in less than 5 minutes. She wore a mask and was kind and helpful.

Irene H.
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I'm 65,not computer savvy,so the smart phones\ oxnline way of reserving was challenging. The persons in the office were friendly and helpful but they didn't understand the billing and couldn't explain the charges. Was happy with the truck and that we were able to drop off where I moved.

John S.
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Le client n'a pas laissé de commentaire.

Lauren B.
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This was not the location I chose. My receipt stated the original location but when I went to pick up the uhaul that location said it was changed the day prior to this current location. I did not change it willingly.

Nathaniel D.
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Le client n'a pas laissé de commentaire.

Teresa G.
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Le client n'a pas laissé de commentaire.

SCOTT E N.
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Le client n'a pas laissé de commentaire.

Paul S.
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Mobile pick up was a bit confusing. We had trouble finding the truck based on the instructions and the process wasn't very user friendly. Everyone at this location provided us with a perfect truck. Good job to them!

Sheryl G.
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Nothing!

Robert M.
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Le client n'a pas laissé de commentaire.

KERN N.
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Le client n'a pas laissé de commentaire.

James H.
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Le client n'a pas laissé de commentaire.

Said S.
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Just dropped the truck and key and did not get to interact or enter the place

Jerry P.
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Le client n'a pas laissé de commentaire.

MELODY J P.
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Le client n'a pas laissé de commentaire.

Stephanie W.
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Le client n'a pas laissé de commentaire.

Joshua S.
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The truck seemed to be very shaky. It drove very rough. I know this isn't the fault of the renting location. The brakes appeared to be very worn. Outside of the vehicle was very best beat up. Very glad I only had to put on 28 miles.

Kevin E.
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Nice, convenient location and easy to drop off keys, park truck.

Mark B.
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Jackie was awesome. She was patient and helpful and answered all my questions. Have rented uhaul a a handful of times in the past 20 years and this was the best experience.

Zach D.
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Le client n'a pas laissé de commentaire.

Joyce M.
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Le client n'a pas laissé de commentaire.

Jill Z.
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The charge per mile is too high, especially since customers fill up the gas tank before returning,

David P.
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Le client n'a pas laissé de commentaire.

Melody P.
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Did not like the check out process. Didn't like the part of taking a copy of ID using my phone!!!

Leslie H.
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Le client n'a pas laissé de commentaire.

Debra E.
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Le client n'a pas laissé de commentaire.

Fred J.
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Le client n'a pas laissé de commentaire.

Adam S.
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The staff was excellent, professional and helpful. Truck was clean and well maintained. No complaints I had a easy check in and check out for the vehicle and it was ready on time.

Jef S.
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Returned the truck supposedly at lunchtime, so the place closes for lunch (really? Small town mentality?). Therefore, no walk around or verification of the mileage in my presence.

Anastasia C.
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Le client n'a pas laissé de commentaire.

Carla H.
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The lady at the desk was very slow, She appeared she was not trained on the equipment or the computer, she had very little knowledge. She helped me for 20 minutes, to do the paperwork to check out a truck.

Katrina J.
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Le client n'a pas laissé de commentaire.

Zachariah V.
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Le client n'a pas laissé de commentaire.

Marcel K.
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Have more variety size of trucks

CYMON K.
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Not be located on 56th.

Meleaha V.
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Le client n'a pas laissé de commentaire.

ELLA M.
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Great experience

Stephen J.
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Dropped off at midnight so was closed, but it was well lit and nice looking.

Derek M.
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Rental went smooth and staff was very helpful

Heath S.
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Truck had no AC, stated the truck needed to be serviced, who knows if there was anything else wrong with the truck. Messed up our rental. Quoted for one price and received another quote. Just disappointed. Won't be using U-Haul again. Wasn't able to pick the truck up at the time we wanted 24/7 truck share didn't work.

Sarah H.
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Le client n'a pas laissé de commentaire.

Austin M.
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Give me a truck that won't break down and then take 5.5 hours to get me a tow truck. I called Meier towing who is one of your providers after roadside told me they couldn't locate a tow truck within 2.5 hours... Meier towing was able to get to me within an hour.. never received a call from anyone from U-Haul. Terrible experience. Also been transferred too many times and told by too many people it's not their job to handle reimbursements.

tracy P.
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Very friendly and helped load/unload the equipment.

John R.
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Le client n'a pas laissé de commentaire.

Kayleen H.
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Very good service. Thank you

Richard J.
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We had a very good experience and will rent from Kimco Self-Storage again. Very friendly and helpful staff.

Jim D.
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Air conditioning did not work on a 94 degree day and the padlock provided was defective.

Collin S.
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Easy process.

RHONDA J.
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all good. would use again if need be.

RHONDA J.
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Jackie at Kimco was great. My comment has nothing to due with Kimco but with the after hours check-in process. It was long and somewhat complicated after a long day of moving. Technology can be great and I see how it may benefit Uhaul but it is tedious for the customer. I hit a snag in the 4 step process and called customer service, at the time it did not make me happy.

Donald E.
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Le client n'a pas laissé de commentaire.

Tim H.
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The cargo lights in the truck would not work; we were loading in the dark.

Tony T.
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Le client n'a pas laissé de commentaire.

Kim W.
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Le client n'a pas laissé de commentaire.

ROY JUDY B. | Expérience générale |
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Thank you

Lee F.
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Le client n'a pas laissé de commentaire.

Kevin K.
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Le client n'a pas laissé de commentaire.

GREG C. | Expérience générale |
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need to improve roof conditions so that is doesn't develop so much condensate to soak several of my boxes.

Ann C.
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Le client n'a pas laissé de commentaire.

KAY W. | Expérience générale |
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Very well maintained and friendly personnel. I would store there again.

Harry M.
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From the time I arrived until I was finished with the check in took about 35 minutes. No other customers. She finally called the manager to complete the process.

SCOTT R. | Expérience générale |
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Very nice facility, and large enough to accommodate a semi tractor-trailer truck to drop off and move our stuff.

Debbie H.
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Le client n'a pas laissé de commentaire.

Christi T.
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No complaints! Very easy and efficient! Thank you.

Tula P.
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Le client n'a pas laissé de commentaire.

jerry N.
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Le client n'a pas laissé de commentaire.

R Rea E.
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Le client n'a pas laissé de commentaire.

PAUL F.
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Staff was very helpful and accommodating! Pleasure doing business there!

Kelly P.
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The actual U-Haul truck LEAKED! Our mattress had a liner and a pad on it, yet the rain water seeped through the mattress. I contacted Kimco, they then contacted the U-Haul regional rep. I was asked to email him the pictures of the bed. I did - and did not receive a bounce back from email. Never heard anything for 3 days, called Kimco, they called him again - he finally called me. Said there are signs plastered all over the back saying that you need plastic, as the truck is not water proof. He was very short. Said he couldn't do anything. He said he looked at truck and it appeared fine. However, the Kimco people didn't say anything about him being there. He could of at least apologized for our experience! The people at Kimco we fine to work with, however, the U-Haul rep was not. I will look into other vendors the next time I need a truck.

Michael N.
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Le client n'a pas laissé de commentaire.

Luther H.
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Le client n'a pas laissé de commentaire.

Russell B.
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The uhaul was clean and ready to go. Nice job.

Dudley B.
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I need a copy of my order. Because of picking it up after hours, we never got paperwork. Cannot figure out online how to get that order printed. Can someone email it to me?

Ray P.
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Le client n'a pas laissé de commentaire.

Andres H.
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Le client n'a pas laissé de commentaire.

Melissa S.
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Le client n'a pas laissé de commentaire.

Rick D.
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I dropped off after hours

RAHIM S.
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Le client n'a pas laissé de commentaire.

DARRELL P.
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Le client n'a pas laissé de commentaire.

alvaro R.
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Nothing wrong with the locations of pick up and drop off, but more of an issue with scheduling. I scheduled an auto transport and specified my car make and model and said it was lower then most vehicles and to verify it could fit on the ramp. They verified it could and when i went to pick up transport and put my vehicle on the ramp it would not fit due to being to low and scratching up the bottom of my vehicle. Unfortunately had to leave my vehicle and couldn't take it on my move.

vanessa C.
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Le client n'a pas laissé de commentaire.

Eric F.
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Le client n'a pas laissé de commentaire.

Ron D.
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Le client n'a pas laissé de commentaire.

Mario M.
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Le client n'a pas laissé de commentaire.

gunnar P.
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Le client n'a pas laissé de commentaire.

Brian C.
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Le client n'a pas laissé de commentaire.

Alexandria S.
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The price rate is ridiculous. But everything else was good.

Debbie P.
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Le client n'a pas laissé de commentaire.

Margaret H.
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Le client n'a pas laissé de commentaire.

STEVE W.
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I had a great experience because it was a last minute thing and the truck was already rented. It came back on time and worked out well for us thank you.

natalie S.
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They called and were very friendly and helpful!

Nicholas T.
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Le client n'a pas laissé de commentaire.

WILLIAM B.
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Appreciated being able to return truck after hours but since office was closed I couldn't voice my concern at that time. When I filled up the gas tank it took 6.7 gallons at a cost of $15.14. I only drove 16.6 miles. That's 2.47 mpg. I didn't leave it idling all that time either! Something seems wrong. My guess is that it was at least 2-3 gallons below full when I picked it up.

WILLIAM B.
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Very helpful in rescheduling needed due to an ice storm. Called me twice to reconfirm as weather conditions improved. Couldn't be more pleased with their helpfulness. Explained rental agreement and insurance very well also.

Gregory F.
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Truck had flat tire with a nail in it. Manager told me to just put air in tire. Caused huge safety concerns and cost me to drive out of my way with problem only getting worse.

Debra M.
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Jackie at KIMCO in LINCOLN, NE was very helpful. Great to work with in setting up this rental.

megan Y.
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Le client n'a pas laissé de commentaire.

Tammi H.
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The truck we rented had steering issues and continued to want to veer to the right pushing us toward the sidewalk curb. The side mirrors would not adjust to accommodate sight. The steering wheel had a lot of 'play' in it which also made it difficult to control.

richard B.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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