Évaluations des clients King Lumber
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de King Lumber
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GEORGE D. le
The staff at King Lumber couldn't be any better or more helpful. I have rented U-Hauls at this location in the past and have always been extremely happy with the service.
Ariana T. le
It is completely unacceptable that less than 24 hours before my reservation, AFTER sending confirmation text messages and emails, UHaul decided to change my reservation to either 7 hours later, nearly an hour and half away, or a smaller truck nearly an hour away. There is no point in having a reservation and early check-in process if the reservations can be altered so drastically only hours before pick-up. Customer service was unpleasant, refusing to understand why these sudden last-minute changes would pose a challenge to a customer. I will not use UHaul again.
Jessica P. le
The truck kept jumping and when ever I was going up or down hill would make a lot of noise and low down. Just as an FYI.
Kelly B. le
Make the online process easier. Spent an hour trying to get the truck since the app had issues.
Dennis S. le
Great service, thank you.
MICHAEL D. le
good fast service
lawrence K. le
I was over charged. I checked out an returned a uhaul on a Saturday. The email bill I received said it was returned on the following Monday... and charged me for 3 days instead of a half day. I submitted the issue back in an email and received no response.
tom D. le
The $20 return after hour fee is bullshit
Hubbard J. le
Fourth time renting here. Very helpful and really friendly staff. Wonderful place
Jose D. le
Employees were very helpful and friendly.
John M. le
The drop-off process with the U-Haul App took way too long. If returning during open hours, a person could visually confirm the miles/gas level and truck condition in a fraction of the time it took to take and upload all the pictures. Otherwise, the truck ran great!
Steven S. le
Great service! Super helpful!!
Rosemary R. le
This was a great experience from beginning to the return I don’t have any imosuggestions
Wendy W. le
All good!
Robert M. le
Figure out your customer service, its really tough to go thru 4 different people to land at a great one Commit to reservations and locations. Fine customers who don't comply.
suzanne L. le
The entire process was effortless. They made it very easy and clear to understand the terms of the rental. The van was brand new and clean which I very much appreciated. Great all around
Julie O. le
My drop off experience was WONDERFUL. I can’t say enough good things. The employees were super helpful and friendly. I will shop at King Lumber and recommend them to all my local friends due to my positive U-Haul drop off experience. A++!
Lisa A. le
The truck did say it needed an oil change, otherwise great truck
richard P. le
They changed me 850 for fuel after I filled it to the line on the contract. Ripping people off doesn’t get return customers