Customer Reviews for King Market
(U-Haul Neighborhood Dealer)

613 évaluations

7907 Cajon Rd   El Cajon, CA 92021

(619) 873-4601

Heures

  • Mon–Sun
    De 9 h am à 5 h pm

Services dans cet établissement :

Pour nous contacter

(619) 873-4601

7907 Cajon Rd
El Cajon, CA 92021

Services dans cet établissement :

Heures

  • Mon–Sun
    De 9 h am à 5 h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Excellent service no issues.

Luke T. 
Évaluation :
3

Rent them a truck that doesn't have 140K miles on it and drives like it hasn't been serviced in years.

Chad M. 
Évaluation :
5

Very Good location

Hani Y. 
Évaluation :
5

Very nice the guy in the counter

Silvia A. 
Évaluation :
5

Great service, staff is friendly and helpful. Much better to make 1 trip locally with a UHaul box truck instead of several trips in a regular pick up truck.

Richard M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charles C. 
Évaluation :
3

The truck was dirty and the right front tire was super low. The light was on so I put air in it. No gas, so I put gas in it and it spit it back out?? I put as much as possible but wasted a lot on ground. (not sure if it was the pump or something with the truck) I called later after I dropped it off because I thought I left a box in it. They hung up on me twice so I drove over there. They could not help me because they said the truck was rented out already. I've rented several u-hauls before. They did let me keep my car there.

Pamela G. 
Évaluation :
5

I have rented one 10 foot U-Haul truck and to pick up trucks U-Haul from Kings market and have always gotten great service Youssef it's always a pleasure to work with thank you everyone to Kings market

SUZANNE F. 
Évaluation :
5

Keep on doing exactly what you're doing!!!!

Willie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian G. 
Évaluation :
4

Great staff! Very friendly and helpful. Bonus = Awesome pizza!!!

Joseph H. 
Évaluation :
4

The only concern I had was a notification that popped up on the van's screen saying that the brake pads needed attention; it didn't fully inspire confidence. Other than that, it was quick, easy, and in a very handy location. :)

Susie B. 
Évaluation :
4

Merci

misleh M. 
Évaluation :
5

Everything was great

Ray M. 
Évaluation :
1

The location was in a bad part of town. The store was primarily liquor sales. Only one person working. Not friendly or welcoming and kept making me wait while he sold liquor instead of finishing my transaction.

Jill B. 
Évaluation :
4

The recorded gas chart did not match the actual gas that was in the truck. There was less gas in the truck. Everything else was great.

Charles R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Immanuel K. 
Évaluation :
1

This is a UHAUL ran out of a dirty liquor store. The owner was disorganized and went from scanning liquor to helping me with the uhaul truck- they had same employees running both- seemed shady. uhaul trucks were dirty and in terrible shape.

NATHAN O. 
Évaluation :
5

Great service, clean truck and nice people

DONALD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN B. 
Évaluation :
4

Consistent cleaning of inside and outside of the vehicle.

ADELEYE A. 
Évaluation :
1

They charged me for 165 miles when I only drove 6 total and now I have to complain to Uhaul to get my money back. Stupidest thing ever.

BRIAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHALA D. 
Évaluation :
2

They weren't very helpful. They don't help you set up your vehicle. And don't explain anything to you they expect for you to figure it out

Angelica V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELENA M. 
Évaluation :
3

Bald tire, no oil, no power steering fluid - and they shorted me a full day on my rental.

James B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

danielle N. 
Évaluation :
3

Not many supplies

GEORGE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTA N. 
Évaluation :
4

Good service and would use you again

CHRISTOPHER P. 
Évaluation :
1

Signed the contract was never told to verify the gas... Level was at 3/16 not 1/4... Nice jobs on scamming me...

KEITH B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Leah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BASIM J. 
Évaluation :
1

Someone else came to your store and get a car not me he used my information my email and my phone number I didn't like that

DAVE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan N. 
Évaluation :
4

The process to fill out on line was a bit confusing.

VIVIAN S. 
Évaluation :
1

Truck was super dirty inside and out at stunk interior was sticky so not worth the money definitely not recommended

William W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GLORIA K. 
Évaluation :
1

Extremely rude customer service this is my second time renting from that facility and it will be my last! Not customer friendly they had no concern regarding the rental they were not interested in helping very disrespectful rude. Major major lack of customer service!

JENNIFER C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIRGINIA O. 
Évaluation :
5

The vehicle is in good working condition, however, a brake pad warning prompt appeared on the vehicle's display.

KEVIN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul K. 
Évaluation :
1

I have never been so upset about service in my life. My reservation was messed with and changed 4 times. Prices and vehicles changed. I was already devasted with things in my life and to be treated with such disrespect. The truck wa filthy. I couldn't see out of the windshield. I found dried up left overs of burritos under the front seat. They charged my card with the full estimated charge before leaving the lot then changed the rate 3 times, depending who you talked to. I will never rent from Uhaul again. Piss poor service. Lousy trucks, lousy customer service. You should be ashamed of yourself to even ask for a review.

CINDA J. 
Évaluation :
4

The trucks alignment was so bad it was really scary to drive that truck needs to be taking out of service

lawrence J. 
Évaluation :
1

When I picked up the truck he told me he changed my return location to open so I could return it to whatever uhaul site I wanted but that wasn't true.

ANGEL W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

HAYMAN D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JACINTO D. 
Évaluation :
5

Súper, servicio excelente. Muchas Gracias

Jasson A. 
Évaluation :
5

The staff was very friendly and helpful and everything was amazing.

Muayad S. 
Évaluation :
3

Cut down the 0,79 cent per mile charge. Way over priced. I will never rent from Uhaul again because it cost me $50 to use the vehicle 60 miles.

robert D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

KENT F. 
Évaluation :
2

Clean rental equipment; widows, interior, have service done so service lite don't flash at renter.

Daniel H. 
Évaluation :
3

Equipment had check engine light on and the exhaust was loud and carbon monoxide fumes were coming into the drivers cabin.m which gave us a headache and made us nauseous. The noise was so loud that we could not hear ourselves talking. The loading cab area smelled like Marijuana.

Maggie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bruce I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAYMAN D. 
Évaluation :
4

Very friendly service. Provided extra equipment at no additional charge. ie: dolly, blankets. My time was their concern, fast issue of my 15 ft truck. I was on my way as arranged prior to pickup. Go on line and complete requested information, saves time.

DAWN K. 
Évaluation :
5

I messed up the date on my uhaul rental and the gentlemen at king market were able to help get me a truck that same day! Super helpful and efficient!

Veronica C. 
Évaluation :
4

Cab needed to be cleaned. Oil change and low wiper fluid lights on.

Luis G. 
Évaluation :
5

The owners, employees customer service was EXCELLENT. They were pleasant, warm and worked efficient and effective. No one loves moving, but I never thought which Uhaul comapny I would use until now! My moving truck location of choice right here! Highly recommend

Lisa G. 
Évaluation :
4

I returned the truck early. It would be nice to receive a small discount for early return. The truck was clean and easy to drive. I appreciate the ease of the rental.

Stephanie P. 
Évaluation :
5

Unexpectedly great service

Cassandra M. 
Évaluation :
3

Very frustrating doing the self return the keys wouldnt fit in the drop box I was on hold late at night in a not so great neighborhood trying to complete the return.

Cristine F. 
Évaluation :
5

Fast and easy!

Mary T. 
Évaluation :
2

Fix the breaks . trailer breaks stayed on. The milage price at 1,19 a mile is way out of line. By the ti.e we were done just to dump trash it cost us around $500.00. No it isnt worth it to rent from you guys again For any reason.

Lara G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARAB C. 
Évaluation :
3

I scheduled to pick up the truck at Happy Car Wash in El Cajon. When I got there, the truck had been "missing" for over 3 days and a missing vehicle report filed. I was able to pick up a truck 2 miles down the road. I would have been nice to know this information before hand however I received another truck within 5 minutes. Very easy pick up and drop off.

Kristina C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah M. 
Évaluation :
1

The truck obviously hadn't been cleaned in months. The “only” pickup location was 15 miles away from my home, so I paid for almost 40 miles when I was moving less than 5 miles away from my old place. Wtf is a safemove that costs an additional $14? There was never any mention of this until I returned the truck. I filled the truck with gas to where it was when I picked it up and still got charged more money for gas. Moving is a stressful situation under normal circumstances and this time was made worse by this BS from UHaul.

Renae N. 
Évaluation :
2

Truck was dirty it even was covered with cobwebs. The people who helped me did give me the feeling that I mattered as a customer.

Michael M. 
Évaluation :
4

Dear U-Haul Please make the vehicle available at the location I made the reservation for OR tell me in advance - not when I'm in line to get the Truck!!! Very disappointed in U-haul. Although the location I was detoured to was very good it was not the most convenient location for me and ultimately making my mileage more than I had planned on. Also, U-haul didn't inform me of the location change until I was in-line to pick up the truck, then having to go several miles down the road and exposed to more people during the pandemic - very disappointed as It was not a last minute reservation, made it several days in advance., . . Will consider different alternative next time.

Linda D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daughn S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT K. 
Évaluation :
5

The crew who rented us the truck were excellent I would go back there every time I need a truck from now on please tell them thanks we appreciate it

Jan C. 
Évaluation :
3

Your online & app needs improvement It's frustrating, it's glitchy, it stops working and makes you repeat many processes unnecessarily. I would discourage any of my friends from using the online version I would tell them just to go in the store itself.

Jason S. 
Évaluation :
3

The truck I had rattled the steering felt like it was loose the boxer truck was filthy and the truck had no guts at all the more I stepped on the gas the slower it went the truck I had was the worst truck I've ever rented.

Steven B. 
Évaluation :
5

The rental was made on a short notice. The truck was ready and available an hour early.

Luann L. 
Évaluation :
4

OLDER TRAILER BUT DID THE JOB. THANKS

Daniel C. 
Évaluation :
5

Excellent service à la clientèle. Thank you for letting me use your truck

Jon B. 
Évaluation :
5

Nice people.

Paul R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
5

I has spoken to paul who worked at a different location in El Cajon. They didn't have any so he helped me find at at a different location but in El Cajon still. He was awesome. Thank you Paul for making today less stressful.

Martina C. 
Évaluation :
5

Fast and easy

Charles H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lani L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendra R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deanna S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas K. 
Évaluation :
5

The guys were very professional and everything was clean and operational as expected.

john S. 
Évaluation :
4

U-HAUL CHARGES FOR EVERY SINGLE MILE DRIVEN ON THE VEHICLE. U-HAUL CHANGED THE LOCATION OF MY PICKUP ADDING ABOUT 15 MILES TO MY CHARGE. YOU ARE RIPPING OFF CUSTOMERS WHEN YOU DO THIS. THERE SHOUL BE AN ALLOWANCE FOR THIS....

Gary K. 
Évaluation :
5

Very courteous, and especially understanding about keeping the equipment for extra days

HELENA C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose G. 
Évaluation :
4

Uhual does not have partial rates for retuning the trailer late. 3 hours late and another 24 hours is charged, this was dissapointing, most other services prorate.

kurt N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zahir N. 
Évaluation :
2

I ordered one dolly and one furniture dolly. The furniture dolly was not in the truck when I picked it up I also never used the dolly. Still don't understand why I was charged for them.

Jose A. 
Évaluation :
3

Better customer service

Robert P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy H. 
Évaluation :
4

I would have liked a 4'x8' enclosed trailer to have been available closer to where I live but all locations closer were tagged "limited availability."

Leslie L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos C. 
Évaluation :
1

The staff was rude and didn't communicate well. I would NOT recommend this location to ANYONE.

lynda J. 
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