Évaluations des clients Kingdom Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kingdom Automotive

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Lawrence G. le

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Le client n'a pas laissé de commentaire.

Gary G. le

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Le client n'a pas laissé de commentaire.

Ricky S. le

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Location was primarily an auto repair shop but the staff was still courteous and helpful while I returned the trailer.

Jerrad E. le

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System problems caused a big delay, and did not allow for me to get a receipt.

Gregg R. le

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My comments are not about the location, but about the overall experience with Uhaul, both online reservations as well as calling the customer service number. The rate online is confusing. According to my contract, it gave me 4 days between pick up and drop off. This was a one way out of town trip. I didn't know if the rate was a daily rate or for the entire 4 day period. As it turns out, it was only a two-day rental. There definitely needs to be more clarity on this. When I called customer service for clarification, I was on hold for quite some time. When someone finally picked up the call, he was not very helpful and seemed confused himself. Could definitely be better. Also, when we picked up the truck, it was not swept out - had big clumps of hair and dirt that we had to remove before putting our stuff in.

ray H. le

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Le client n'a pas laissé de commentaire.

Gregg M. le

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Dishonest dealer. Did not assist with getting the trailer. Said put it on yourself. We tried, but could not as it was wedged between two others. Went back to office and they were closed and had left (well before posted closing time). We were forced to go elsewhere (in UHaul system - there is a record) and never picked up the trailer. Nonetheless Kingdom Automotive charged us for it. The worst is that when we questioned why, they lied and said we picked the trailer up for two days. Not true - it never left their lot (actually the street). Even lied to Bank of America and told them the trailer was used. Mistakes can be allowed and understood. Intentional deception, lying and lack of character cannot be tolerated. This is the worst U-haul location we have ever seen.

hector T. le

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It is not a normal or standard U-Haul office.

Kenneth M. le

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Le client n'a pas laissé de commentaire.

Bryan B. le

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Le client n'a pas laissé de commentaire.

steve C. le

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Le client n'a pas laissé de commentaire.

John Max C. le

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I was sent here because my initial rental location, Diamond Storage or Rental, Did not have the trailer I booked 4 days earlier and I filled out the express check in. I showed up and he said , "oh, we rented that out 2 days ago" he did not call me or do anything but blame it on the computer. I told him he could walk 50 steps outside and tell if he had the trailer. I then went to Kingdom Automotive where they were excellent. I had to drive about 25 miles out of my way to accomplish this and approximately 2 hours of time and I had paid loaders waiting on me. I should be compensated for that ! I DO NOT RECOMMEND THE DIAMOND RENTAL!

John C. le

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The return process went well and the agent was very accommodating, however, I had to find a spot to unhook the rental trailer down the street from the office and then had to unhook the trailer myself.

Ralph C. le

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Have everything ready to go on arrival, I was late and still had to wait.

Kal S. le

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The floor on right side of trailer was greasy and dirty when I picked it up. The people were very nice. The location was not optimal.

Norman S. le

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Easy pick-up and drop-off.

Tevita A. le

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Awesome experience

Brett S. le

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Had to stop by and pick up a dolly and the lady was absolutely amazing, she didn't even charge me for the dolly. It was a life-saver since I had to unpack the truck at Baylor myself. :) Thank you so much!

DARRYL D. le

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Tavoris was a stand up guy in temple midway store...and provided the customer service that is rare in today's service industry

Elisha L. le

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I was over charged for the rental due to the hours of operation at this location, yet the location couldnt process a refund so i had to call customer service to process. The site allowed me to book for eeturn at 5 pm, yet the location cloases at 1230 on saturday and not even open on sunday. It took seconds to overcharge yet it was "2-5 days" to get it returned.

Kristy M. le

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He was great, I’d definitely recommend them. Plan on using them again in about a year.

Steven C. le

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May be a sign out front that can be seen from the road declaring the location is a U-Haul store.

Wanda W. le

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Le client n'a pas laissé de commentaire.

calvin C. le

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They are great...??????

ryan M. le

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Le client n'a pas laissé de commentaire.

Jorge G. le

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Le client n'a pas laissé de commentaire.

Ryan S. le

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Did not have the truck i reserved and I was over charged. Will be calling 800 # to ask for refund.

Eric S. le

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Le client n'a pas laissé de commentaire.

Brock B. le

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Le client n'a pas laissé de commentaire.

Mark C. le

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Le client n'a pas laissé de commentaire.