Le client n'a pas laissé de commentaire.Mary G.
Customer Reviews for Kings Inn
(U-Haul Neighborhood Dealer)
Pour nous contacter
Elk City, OK 73644
Services dans cet établissement :
- Lun.-sam.De 8 h am à 8 h pm
- DimancheDe 9 h am à 5 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very friendly and promptChristy T.
Great servicechris P.
She refused to remove the Smart Move insurance and lied about my mileage, would not answer the door so I could discuss the discrepancy. Also, this location is a very undesirable motel that is known for drug activity, not pleasant to visit even brieflyREBECCA P.
Make sure it has a full tank of gas.Gary W.
Wonderful serviceRobert T.
Le client n'a pas laissé de commentaire.Spencer W.
Le client n'a pas laissé de commentaire.William H.
Nothing, smooth process and they even let me return after 8PM on Saturday nightdonnie P.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.Maria C.
Very good experience with U-Haul. Saved me a lot of money and equipment was great. Will highly recommend .Gerald F.
Le client n'a pas laissé de commentaire.Cynthia P.
Le client n'a pas laissé de commentaire.Karla E.
Le client n'a pas laissé de commentaire.Brooklynn F.
Le client n'a pas laissé de commentaire.LEAH L.
Nice people and very helpfulDouglas H.
Le client n'a pas laissé de commentaire.don K.
The gentlemen was very helpful and professional!!Donnie H.
Le client n'a pas laissé de commentaire.Mike B.
Le client n'a pas laissé de commentaire.Dani F.
The pick up time was 8am and the doors were supposed to be open at 8am but the person behind the counter couldn't seem to get out of bed in time to keep the reservation time. The truck needed to be cleaned and desperately needs a wheel alignment.Joseph S.
Le client n'a pas laissé de commentaire.Ruby S.
I was more than satisfied the lady was very helpful and very friendly ..cynthia R.
We signed our agreement at 11:41AM and then picked up our equipment at about 12:30PM as I was the one who hooked everything up and the attendant did not help. When I returned the trailer, she marked me down for a whole second day despite being there on time and waiting for someone to come out to put down the return. I'll do my best to avoid this location in the future if the person working is the one doing the reservation. The guy that is there has always been great, but the woman that was there was horrible to deal with.JEFFREY R.
Le client n'a pas laissé de commentaire.DENA DEE D.
Very friendly. Will definitely use again.DENA DEE D.
Le client n'a pas laissé de commentaire.LAURA R.
The owner was very nice. The maintenance guy (Billy) was extremely helpful and friendly.Robert S.
Le client n'a pas laissé de commentaire.jacob E.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Thomas N.
Smooth and easy transaction. A++Justin P.
Le client n'a pas laissé de commentaire.Eric N.
Le client n'a pas laissé de commentaire.Brittany G.
Le client n'a pas laissé de commentaire.Billy W.
Le client n'a pas laissé de commentaire.Melody M.
They screwed me out of money. I returned the truck a day early, 10/1/22 at 10pm. They refused to give me any kind of credit for early returned and waited til 10am on 10/2/22 to say I returned it. Very bad experience.Billy H.
Le client n'a pas laissé de commentaire.Loren F.
Le client n'a pas laissé de commentaire.William M.
Le client n'a pas laissé de commentaire.Henry F.
Everything went as planned. The staff were all very professional and very thorough through the rental process. The trailer was clean and well maintained. Very Good Experience.todd B.
Truck box was really dirty had to go to car wash and clean oil out of it to Evan be able to use truck had bad miss in it and the ac wouldn't work driveing down roadLeonard H.
Le client n'a pas laissé de commentaire.Lisa P.
This dealership is professional and accommodating. I had no issues with my rental.Douglas H.
Le client n'a pas laissé de commentaire.Matt A.
The equipment was faulty. One of the belts was too short. I had to purchase an extended cable to secure my tire. I had to stop several times to tighten the belt. It was a big safety hazard. Please have your contractors report and inspect faulty equipment. I'm concerned: I was thinking about a young person, especially a young girl on her way to college. Please have equipment inspected.Leticha V.
Le client n'a pas laissé de commentaire.Gloriani D.
Le client n'a pas laissé de commentaire.Cleve A.
Would not even look at altered contracts change due to Trailor swap very rude and unprofessionalDENNIS O.
Le client n'a pas laissé de commentaire.Garrett S.
Fast, friendly service.Robbie E.
They were amazing to work with! Made our check in and check out easy! Made sure we were taken care of! Location is great considering it is right in the middle of town!Jerick J.
Staff was kind and friendlyKathy W.
I can't see any real issues that need improving.AVINESH P.
Absolutely nothing, the rep at kings in is personable and professional, I will definitely recommend!!!Julie E.
Le client n'a pas laissé de commentaire.Greg B.
It took 40 minutes or longer to get the truck checked out to me because of Uhauls crummy system and their low internet. Had to take about 8 photos of drivers license because Uhaul didn't like it and didn't move forward in app for me to take photo of back. The guy at the desk was nice, but this was a time suck.denise R.
Le client n'a pas laissé de commentaire.William M.
This location gave away our 26' truck that had been rented for 3-1/2 weeks just prior to our arrival and did not have a truck that would work for our move available. They were totally uncooperative until I called the UHaul 800# and corporate worked it out for us to have a 20' truck with a large trailer. The two together were NOT enough for the move and cost us rental of a private trailer, two extra vehicles, and who knows how much gas. This was the WORST experience I have ever had with moving and I will never use UHaul again nor recommend it to anyone else unless something is done to compensate me for my expenses. In addition, the vehicles were returned a day early and I was told there is no refund available for the extra day. Ridiculous!!!Kathieorchris P.
Le client n'a pas laissé de commentaire.Rob E.
Nothing. Staff was very friendly. Maintenance man was beyond helpfulRhonda P.
Very nice guy helped me drop off the car hauler.Spencer W.
They made it so easy for us to return the trailer. And very welcoming.eric M.
quick drop off and very friendly. will always pick and drop off here. best uhaul dealer in elk cityJeffrey R.
Easy Check in.Rob E.
Make sure the trailer they hook up to my vehicle is the same trailer number on the contract so when k go to take it back they don't try and tell me I have the wrong trailerANTHONEY A.
THE WHOLE PLACE WAS DIRTY THERE WAS NO ONE TO CHECK IN WITH AND LET KNOW I RETURNED THE TRAILER. I WAS VERY CONCERNED THAT IT WOULD NOT BE MARKED RETURNED WOULD NOT WANT TO RETURN ANYTHING THERE AGAINbrandy L.
Genea and Billy were awesome. They took the time to calm me down after car breaking down and being stuck in elk city. These 2 were so awesome I would recommend these 2 to anyone.Melissa P.
Le client n'a pas laissé de commentaire.Brett C.
Nothing. Outstanding customer service and equipment.Cristopher M.
Gentlemen was very helpful with the hook up of the tow dolly! Very friendly.William A.
I was really impressed with Billy during the drop-off process. He was very helpful in providing information on the area and he was very welcoming. Great guy - great location.Sharon B.
Bill and Mary were great!! You are lucky to have these people on your team, they did a great job!! Thank you, Chrischris K.
Le client n'a pas laissé de commentaire.Larry D.
Le client n'a pas laissé de commentaire.Juan M.
Le client n'a pas laissé de commentaire.EMILEE S.
Very friendly, helpful, and timely.KATHARINE B.
Awesome people to deal with. Went above and beyond to rent me the equipment I needed! Merci les gars!Thomas P.
Le client n'a pas laissé de commentaire.Reid G.
Le client n'a pas laissé de commentaire.JOHN S.
That locations is drugville. They all on drugs thereMELISSA S.
Le client n'a pas laissé de commentaire.Jeff S.
Nothing. The service provider is nothing short of amazing. Stronger recommend this location. I would drive by others just use this one the service was that good.GEORGE S.
Drop off was convenient and quick. Can't think of a thing to improve on.James W.
Nice and respectful peopleJOSHUA B.
Le client n'a pas laissé de commentaire.HAROLD M.
Très sympathiques et professionnels. Nice, fair people. I will continue to use this location.LUKAS E.
Very helpfully and friendly staff.Gary B.
I am disputing tge second day charge and overall mileage. The fault. Is with the uhaul. National office reporting. Of charges not tge local uhaulCindy C.
Everything was perfect. Friendly staff and very helpful. Will be coming backLukas E.
The absolute best customer service I have ever received from U-Haul. I am 55 years old and have used U-Haul on several occasions during my travels from Texas to Oklahoma and vice versa. The gentleman that help us check-in the uhaul was very professional, friendly and extremely helpful! He took time to answer all of our questions, made us feel as if he were helping his own family members and also made sure we were completely satisfied. Never received better service!Martina R.
Le client n'a pas laissé de commentaire.MELANIE N.
My husband recently passed away and the clerk was so understanding, sincere, and helpful.Tamarn K.
Le client n'a pas laissé de commentaire.Jim R.
Friendly, knowledgeable, helpful and efficient. Location was easy to find as well as get in and out of.Laura R.
Excellent serviceMichael R.
great help!!! amazing people!!!JEFFREY R.
Drop off was a breeze.Rob G.
Le client n'a pas laissé de commentaire.glenn M.