Keep up the good work.David F.
Customer Reviews for Kingsgate Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Nampa, ID 83687
(WE RENT PICK-UP TRUCKS)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au jeu : 9h30 am à 5h30 pm
- Ven : 9h30 am à 3h pm
- Sam : 9h30 am à 2h pm
- Dim : 10h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
GREG was AMAZING, very helpful in our needs and would recommend "his" location any time.Ida K.
As my son was driving to pick up the truck, U-Hail was calling me saying the truck we reserved was not yet returned by the previous users; and there would be an hour delay. While I appreciated the call, it just added more stress; also we did not receive a dolly with straps as reserved. So the whole process put us behind by at least an hour, in turn affecting our work crews as well.Joyce L.
Tires were worn almost all the way through on the truck we received. It was a miracle that the tires didn't blow during our 1700 mile move.Robert B.
The furniture pads that were promised were not in the truck. That would have been so nice so that all my blankets and things wouldn't have been used.Angela R.
Easy, excellent service. Thanks !!!Fredrick G.
Le client n'a pas laissé de commentaire.Amy R.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.Brittany H.
The rep told me everything was good and I gave him the key to the truck. He did not hand me a receipt. I asked if he needed me to sweep out the truck more before I left. He said as long as I didn't leave stuff or liquids were in the truck, it would be fine.Mario T.
The staff was exceedingly helpful and knowledgeable on the equipment i rentedJohn L.
Le client n'a pas laissé de commentaire.Perry H.
Le client n'a pas laissé de commentaire.Vito L.
Le client n'a pas laissé de commentaire.Gregory B.
The staff was friendly and patient. I appreciated their non judgemental way of asking if I could hookup q11Amanda S.
Stephanie was awesome! She was very patient and explained how the process worked thoroughly. She made the stress of moving a lot easierðŸ¤"Jacqueline B.
The service was good until I called about a question after returning the uhaul and I am still waiting for a call back after the person said they would call me back soon.Miranda B.
A little bit better lighting in the parking lot would go a long way for after hour parking of a 27' truck.Adam R.
Fantastic serviceCirq H.
Nothing to improve on. Shelly and Stephanie were fabulous to work with. They made renting the U-Haul effortlessly. They both seemed truly glad to be helping me and be of service. I would recommend anyone to go out of their way to rent from Kings Gate Storage. Thank you Shelley and Stephanie for reassuring me about my rental agreement and for answering all my questions.Shonna G.
Le client n'a pas laissé de commentaire.Bradley A.
I've rented trailers here several times. Always excellent service.Richard M.
Le client n'a pas laissé de commentaire.Wayne C.
Le client n'a pas laissé de commentaire.Brandon P.
I love your new system for rentals - it was a breeze to pick up my truck! When the pandemic is over please keep the system - I will use it again!! Thanks.Steve K.
I had to honk my horn several times to get the gate open to drop off the trailer. I never did get a receipt or invoice emailed to me. Customer service is kinda we don't gaf attitude. that is normal now a days just did not expect that behavior from a woman old enough to know better.Michael W.
Change your gasoline policy. I returned the truck with more gas than I rented it with,and did not get a credit for that, but I did get a bill for every single mile over the mileage at 0,40 $/mile! If you are going to get charged for mileage, you ought to get a fuel credit if there is extra left over. This is a terrible business policy for a company to have and it should be changed immediately, that's is equivalent to stealing in my book. It's not as if I could use up extra gas and not get charged for further mileage, and not like I can estimate an exact amount of gas on a cross country move in the middle of winter with a risk of getting stranded! I spoke to some very kind employees who helped me out, but it really should work more like a car rental agreement which is what I really expected.Melody K.
The gal was so patient and kind. We had so many issues getting my discount and payment to go through. But she went above and beyond and made sure i was given the correct price with my discount. She called higher ups to figure out the issue. I would recommend you any day.kylynn J.
The office staff at this location were amazing!Tyler A.
Excellent customer service. Very helpful and friendly. Really know thier business.Patrick S.
Le client n'a pas laissé de commentaire.Michael T.
The people at this location were fantastic and very helpful. I appreciated the support and help they provided and I would recommend this location to others.Jacob B.
Everything was great thank you uhaul team!Page L.
Le client n'a pas laissé de commentaire.Kimberly F.
Le client n'a pas laissé de commentaire.marshall C.
Overall good experience. The app repeatedly said that I did not have service when I was trying to check the truck out. When I checked the truck in the app asked me to put the key back in lockbox #1. There was another truck key in lockbox #1. I was not comfortable putting a second key in the lockbox so I put the key in the orange key return box. Other than that excellent experience and appreciate returning the truck on my schedule.Matthew C.
There is a mysterious 14 $payment uhaul gets you with at the end that I still dont know what it was for, but since i was outside in the rain trying to turn my truck via the app with pictures, I just paid it to hurry and go.luke D.
Staff was awesome. They made it very quick and convenient to rent and return what I needed. Will use them again and will recommend them to others. Merci.Nathan H.
I experienced amazing customer service here! Above and beyond thankful for the help and support the staff gave me as I headed towards a new adventure. I rented a cargo trailer and the equipment was in great condition.Brianna W.
Door needed lubricantsLoren D.
Le client n'a pas laissé de commentaire.Ronald J.
We dropped off the truck at night. The previous customers messy moving blankets were in the back and the truck had a chip in it from when we picked up. Hoping I don't get charged for any of this.Andrew J.
Le client n'a pas laissé de commentaire.Kristi M.
Trailer was in good shape but dried mud in it.Donna H.
This place was an absolutely amazing experience for me and I will recommend them to any one who need the services they offer.David M.
We had to keep the truck an extra night and was talked to horribly for it and threatened with extra fees.Brande K.
Le client n'a pas laissé de commentaire.Brianna W.
I went to the closest Uhaul location first 708 16th Ave south Nampa, they did not have equipment I wanted. He took time to find location with right equipment and reserved it for me.(I'm 70 yrs old and I think he recognized I was a bit computer challenged) great guy. The trailer I rented had a ratchet with a faulty release mechanism on one wheel strap, very difficult to get car unloaded, and the other wheel strap was terribly worn. Trailer did tow nice.Randall N.
Better communication about drop off location. I received two separate locations a day apart. By the time I received the voice mail, I was at the wrong drop off. But the actual location UHaul wanted dropped at was not far. But still, let's get that ironed out at the time of pick up if possible. Over all, fair experience.Kenneth N.
Very friendly and helpfulJessica C.
Had no problem service was excellent.Matthew C.
Le client n'a pas laissé de commentaire.Clay R.
Rebecca is the greatest. Thank you for your professional help and great personality.Mark N.
Le client n'a pas laissé de commentaire.Ryan M.
Super easy transaction, friendly service. I definitely recommend this place for local Uhaul rentals.Dave L.
Le client n'a pas laissé de commentaire.Cathy M.
Le client n'a pas laissé de commentaire.Grant R.
Le client n'a pas laissé de commentaire.Joseph O.
F150 bed was VERY difficult to get in to. Step was too high and there's nothing to hold onto to get leverage. Nice people !John F.
Le client n'a pas laissé de commentaire.Mike N.
Not charge so much. It is costly and I figured one amount then it was almost 30,00 $ more. The person moving does all the work. I also brought back the truck and trailer a day earlier and and 28 less than my miles allowed me. Thank you for your time. Cerina Wickhamcerina W.
This U-Haul Dealer has a good setup and their yard is paved, neat and organized. We had no problems.Jeffrey T.
The service was great! Friendly , helpful staff. I will rent from them again.Jeffery W.
Highly recommend renting here. The staff was incredibly helpful!Mishel P.
Friendly and professional. Thank youMICHAEL V.
Was charged wrongly plus paid for insurance on the trailer and he did not sign me up for it. I didn't know this until called to get the over charged fixed and found it out and looked at receipt and indeed insurance not on invoice. So I was charged around 100 more than I should have been.Truck was dirty inside and outside the window was buggy. The equipment was in good shape.Kim W.
Always friendly love renting from Kong's gateRodney W.
I don't understand why they charged for Cleaning I'll return it is a cleanChang P.
Everything was great .equipment was ready on timeCharles H.
Great customer service!Samuel H.
Le client n'a pas laissé de commentaire.Betty S.
Le client n'a pas laissé de commentaire.GREGORY T.
Great people great serviceRichard P.
This location is 1 mile from our home and we found it when we moved back, six years ago. The people are so kind, helpful, friendly, and professional. So easy to work with! Not only would I recommend this location to a friend, I have! U-Haul is something I think I've always just taken for granted. We needed them yesterday to make a yard job easier and it was actually a pleasure! Job done in one trip and so much easier than it otherwise would have been! Thank you for everything!Michelle L.
Le client n'a pas laissé de commentaire.SANDRA M.
Le client n'a pas laissé de commentaire.Miguel M.
Le client n'a pas laissé de commentaire.Jose M.
When you tell a customer that you have what they are looking for, make sure that it is there so the customer doesn't make a wasted trip to be told it is not there.Paul C.
Le client n'a pas laissé de commentaire.Steve B.
Outstanding service! We always go see those ladies in the office. They work fast and efficient. And I didn't even have to get out of my car to get my trailer hooked up. Thank you Kingsgate! Keep it upGreg S.
There was no one there to help me hook up. the tongue was heavy and there was no jack. There was no ramp on the trailer. the trailer towed well and the lights all worked. We made the move safely.James L.
Le client n'a pas laissé de commentaire.Igor M.
Le client n'a pas laissé de commentaire.Dennis S.
Another great experience with wonderful people and outstanding service. Fortement recommandé!Danny H.
We're returning customers, and will come back again. Great service, reasonable price, overall amazing experience. Fortement recommandé!Elena H.
I can't say. This location is very well run already. There is little to improve!Dale S.
Le client n'a pas laissé de commentaire.Joseph P.
Friendly and super quick and easyKeyon E.
Le client n'a pas laissé de commentaire.James L.
Place was most organized and spotless, smells good, friendly employees and helpful, fast serviceBenhur E.
Loved the girls in the office!CHRISTY D.
Very helpful staff. Quick and easy in and out. Office was super clean and smelled great. They had a amazing candle collection for sale that my wife loved.Greg S.
Le client n'a pas laissé de commentaire.Victor H.
Le client n'a pas laissé de commentaire.DIANE C.
Keep being awesomeDrew G.
Just a very easy experience, and I've rented from Kingsgate in the past...never any problems!Ronald R.
This was a great experience through the entire process. Helpful, friendly, professional.Collin M.
Amazing service!Abbie N.