Évaluations des clients KK Auto Sales

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de KK Auto Sales

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Tracey W. le

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Very nice people also ??

RONDA A. le

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Le client n'a pas laissé de commentaire.

Wesley Pearce R. le

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The parking was packed and I had to do some tight maneuvers to get the truck in there. The employees didn't even know where all of the cars were that were blocking me. They just said to go outside and park in a spot that was blocked off by another car.

Benjamin N. le

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I had scheduled a time to pick up my U-Haul ahead of time on the web site. I received an email saying it was ready to be picked up at the scheduled time. When I arrived, the door to the business said they were out and to call a number, which was odd, but staff was present. They didn't have their tablet charged and didn't seem to know how to use it. I did not take a photo of my diver's license because it said it could be done at pick up. They couldn't figure out how to do it and had me go on my phone to do it, and told me I should have done it myself before. It wasn't a very friendly experience. They didn't tell me anything about the truck, just gave me the keys and said it was outside.

carolee L. le

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Le client n'a pas laissé de commentaire.

Lori S. le

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Le client n'a pas laissé de commentaire.

scott william G. le

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Le client n'a pas laissé de commentaire.

denise H. le

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great service and both were very personable and friendly..

george D. le

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Le client n'a pas laissé de commentaire.

Deborah B. le

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Le client n'a pas laissé de commentaire.

Charles M. le

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none.

Greg B. le

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Le client n'a pas laissé de commentaire.

Deborah B. le

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Le client n'a pas laissé de commentaire.

Linwood R. le

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Le client n'a pas laissé de commentaire.

Damien W. le

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Le client n'a pas laissé de commentaire.

Kenneth A. le

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They’re supposed to close at 2:00 and they left early. I really wanted to check in with a human being because of the mileage charge issue.

sean M. le

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They were very helpful, the truck ran great and they processed the return quickly. All in all, a painless bit of business.

robert C. le

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Le client n'a pas laissé de commentaire.

CHARLES L. le

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Quick,easy and friendly experience

Rob F. le

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Used e-return app, went well with no problems, great option for returning truck when drop-off location was closed

Tom W. le

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Le client n'a pas laissé de commentaire.

Stephen C. le

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Le client n'a pas laissé de commentaire.

Alan H. le

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Le client n'a pas laissé de commentaire.

John V. le

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Le client n'a pas laissé de commentaire.

WILLIAM C. le

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Le client n'a pas laissé de commentaire.

Matthan P. le

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No one was there when I dropped off the equipment at 11am on July 25th, 2019, which is when my rental agreement told me to be back by. So I left the keys and contract at the store in the drop box, but it was not received until 4pm. I was then charged an extra $60 for the lack of communication from the store. I will be going to the store to try and get a refund. However, this place needs to be looked into.

JOHN P. le

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This was just a drop off situation, so I didn't get to know Ken Kern, but the location suited my needs.

Virginia D. le

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I reserved mine on line of you have the opportunity to do that it saves time. But if not do it in the store they are fabulous with you. Will recommend this place again.

JENNIFER B. le

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AWFUL!!!!!!! Received email about a $3.46 charge, called 240-284-4014 to ask, the man said hello in a nasty voice ( no company name just hello ) and was extremely rude, when I questioned him about charging the 3.46 to another CC, he was rude and said he did not know how and paused, then a dial tone. SAD customer service for college kids and family. Did not feel comfortable in that parking lot either for DROP OFF.

Linwood R. le

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Mr. Kerr was very friendly and informative. I would definitely rent from this location again.

Daniel D. le

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Le client n'a pas laissé de commentaire.

Tina N. le

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Le client n'a pas laissé de commentaire.

Lauri T. le

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Everything was great and reasonably priced!

James N. le

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Le client n'a pas laissé de commentaire.

Paul G. le

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The truck was disgusting. The cab had dirt everywhere and sticky dried liquid all over the dash and cup holder area. The back was also dirty and the furniture pads I ordered were soaked in dirty water. The guy was nice but knew very little and didn’t sell anything useful like a lock. I think UHaul should shut this operation down or find someone else. Even the UHaul employees at my drop off location couldn’t believe the truck was rented to me that way.

jordan H. le

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Quick, efficient and friendly. Vehicles are clean and well maintained.

Keith G. le

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The rental transaction went well, when Inpicked up the uhaul all of the paperwork went well and the van was in very good condition.

Jemima C. le

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Le client n'a pas laissé de commentaire.

Jarrod M. le

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Le client n'a pas laissé de commentaire.

Sara B. le

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The owner was very rude and had an attitude the entire time. I definitely would not go back to this location or recommend any of my friends to go here.

donald N. le

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Le client n'a pas laissé de commentaire.

James W. le

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Le client n'a pas laissé de commentaire.

donald L. le

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Quick and easy. Very appreciated.

Arnold Z. le

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Fast and friendly, easy to do business with!

Diana C. le

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Get rid of Cigarette smell in truck.

Adam B. le

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The cab door was filled with cigarette ashes, there was a sock and mud in the cargo bay. The mileage out on my paperwork did not match, so when I checked-in online at my end location mileage documentation was difficult

Melissa W. le

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The customer service was great. They were very nice and inviting. I have nothing bad to say about them, but I have a lot to say about uhaul. I tried to call and even started a chat regarding an issue. I was looped into a recording and waited 30 mins with no one picking up. I started a chat worth Arlene and she ended the chat after I told her my issue.

paul M. le

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Le client n'a pas laissé de commentaire.

alaura S. le

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Nothing to add was in out on my way got everything done and returned truck the only thing extra I would suggest and only a suggestion free coffee LOL

Curtis B. le

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Le client n'a pas laissé de commentaire.

james L. le

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Le client n'a pas laissé de commentaire.

Jeffrey M. le

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The online check in process failed

nicole I. le

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Le client n'a pas laissé de commentaire.

Craig R. le

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The drop off was after hours so nobody was there.

michael S. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Great Rental Experience. I would highly recommend using this location. Thank You!

Robert P. le

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Le client n'a pas laissé de commentaire.

Sydne K. le

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Speedy and friendly. One of my best uhaul experiences ever.

Lisa S. le

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The self-check in process is a bit tedious. If you don't have good phone signal it can take a while to process pictures. I had to try and upload each set of pictures 3-4 times, very frustrating.

Wesley L. le

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Le client n'a pas laissé de commentaire.

John H. le

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Le client n'a pas laissé de commentaire.

Patrick M. le

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Le client n'a pas laissé de commentaire.

wendy B. le

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Le client n'a pas laissé de commentaire.

John W. le

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This is the third time I rented from this dealer. First experience great, second experince over charged for one day!!!, third time over charges for insurance!!! This dealer now owes me over $30.00!!!!! Not going back till money is refunded!!!!

Roger K. le

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Le client n'a pas laissé de commentaire.

ryan T. le

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Le client n'a pas laissé de commentaire.

juanita E. le

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Le client n'a pas laissé de commentaire.

Nicholas S. le

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Le client n'a pas laissé de commentaire.

Jody R. le

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People at Location and equipment were great. But when i called to reserve car dolly whom ever i spoke to neglected to tell me about the deposit

Joshua P. le

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The establishment which provided Uhaul Services were very non-chalant in their rendering of services, in addition to then neglecting to inform me of a $76 hold for the truck rental prior to renting the vehicle. On top of the hold of $76, I was also charged the full amount of the truck rental of $89 the day of receiving the truck. So...I get charged the full amount of $89, forced to take a charge of $76 for a hold I was completely unaware of, and then forced to wait a week for the hold to be released...great business model Uhaul

William P. le

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Everything was in good working order,did not go far with it but the truck did a great job Thank You

Paul R. le

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Le client n'a pas laissé de commentaire.

Carl S. le

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The staff did a great job in having the truck ready for pick-up.

Joseph O. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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Le client n'a pas laissé de commentaire.

wesley W. le

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Everything was great -- friendly service and convenient. Thanks!

OMAR S. le

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Le client n'a pas laissé de commentaire.

Brett D. le

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Kenny was easy to work with.

le

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Le client n'a pas laissé de commentaire.

KELLY B. le

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Find a new dealer

David C. le

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Agent was friendly and helpful. Agent had difficulty accessing my reservation and activating it. Took a long time to get straighten out. Needed to create a new reservation

Bruce A. le

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Le client n'a pas laissé de commentaire.

Richard M. le

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The only reason I would recommend this location is because it is the only one in the area. This is the second time I had to drop off at this location and there is never anyone around to speak too. The extra milage charged was because the drop off location was over twenty miles from my home.

Helen G. le

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Nothing, Ken was very nice and he explained how the trailer works.He even gave us a pin for the trailer ! Real Nice Guy

ROBERT H. le

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Le client n'a pas laissé de commentaire.

Kim D. le

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Great experience! The owner was courteous and efficient. Check-in was smooth, and after hours return was easy. The truck and equipment was clean and ready when I got there. Would definitely use again.

Alexander M. le

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Very prompt and friendly. Would use this dealer again in the future.

Christopher G. le

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Dropped off after hours. Had a 20' truck. Very cramped space to leave the vehicle without blocking an exit/entrance, garage door, cars, etc.

virginia H. le

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Le client n'a pas laissé de commentaire.

Barlinda L. le

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Le client n'a pas laissé de commentaire.

CATHY H. le

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Le client n'a pas laissé de commentaire.

Ginny H. le

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The truck was clean and ready to go when I arrived. I called a few days before and asked if there was a place that I could leave my car for a few hours and pick up later in the day; the owner was very accommodating.

ANNETTE D. le

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Le client n'a pas laissé de commentaire.

Rebecca D. le

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Really nice people! Highly recommended.

James K. le

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I dropped trailer off at Dan's place. K&k said they were full. Dan was not there when I came to drop it off. I had to wait 30 minutes before someone came

Barbara R. le

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Le client n'a pas laissé de commentaire.

Stuart K. le

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Le client n'a pas laissé de commentaire.

Stuart K. le

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Le client n'a pas laissé de commentaire.

AARON H. le

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Le client n'a pas laissé de commentaire.

VERONICA G. le

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Le client n'a pas laissé de commentaire.

LAURA H. le

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The process went smoothly, the owner very helpful. Not impressed with the facility itself. Concerned that I could see other peoples stored items and that there was snow on some of their items.