Le client n'a pas laissé de commentaire.TINA N.
Customer Reviews for KK Auto Sales
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Frostburg, MD 21532
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam et dim : 8h30 am à 2h pm
Heures d'ouverture spéciales
- 4/24/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Billy W.
Excellent service and so nice to have 24 hour service /drop offJudith S.
Sign in was timely, not a long wait, instructions easy, friendly.Martha M.
This facility and those working and managing the site were some of the best in the country I've ever experienced in my 51 years I've been alive and a life-time u-haul customer!Thomas S.
well ? holliday koffee for early morning customers would be nice. just keeding. my gratitude to the staff ,service was superbly expeditious that us customers depend on.Alan J.
Le client n'a pas laissé de commentaire.RALPH S.
Le client n'a pas laissé de commentaire.Gregory C.
Le client n'a pas laissé de commentaire.Brittany P.
Le client n'a pas laissé de commentaire.Cristofer P.
Although the truck was relatively clean. It obviously hadn't been wiped down. There were alot of spots that were sticky from spilled soft drinks.William M.
Le client n'a pas laissé de commentaire.Cheryl B.
Le client n'a pas laissé de commentaire.Denise S.
If you have a sign that clearly states, all customers must wear a mask, then they should enforce the policy. None of the employees or customers were wearing a mask. I will choose a different location next time but the lady was friendly.Devon H.
Le client n'a pas laissé de commentaire.Barbara N.
Le client n'a pas laissé de commentaire.Andrea M.
Excellent serviceJon S.
Le client n'a pas laissé de commentaire.ROBERT K.
Le client n'a pas laissé de commentaire.charles C.
Le client n'a pas laissé de commentaire.BOB T.
Le client n'a pas laissé de commentaire.Sandy S.
Le client n'a pas laissé de commentaire.Mardiko E.
Le client n'a pas laissé de commentaire.Belinda S.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Darrel Z.
I needed to change to a larger truck at the last minute and Mr. Kerr made the change without hesitation. He was great to deal with. Many thanks!martin G.
Very friendly staff, made sure everything was ready to go. Very easy to rent vehicle.Wendy W.
My pickup location was changed on me the day before scheduled! When moving last minute changes are not welcome. Have not seen my credit card charge yet but hope there are no additional charges as a result. Was told there would not be.Bradley E.
Le client n'a pas laissé de commentaire.Enos T.
Very nice people also ??Tracey W.
Le client n'a pas laissé de commentaire.RONDA A.
The parking was packed and I had to do some tight maneuvers to get the truck in there. The employees didn't even know where all of the cars were that were blocking me. They just said to go outside and park in a spot that was blocked off by another car.Wesley Pearce R.
I had scheduled a time to pick up my U-Haul ahead of time on the web site. I received an email saying it was ready to be picked up at the scheduled time. When I arrived, the door to the business said they were out and to call a number, which was odd, but staff was present. They didn't have their tablet charged and didn't seem to know how to use it. I did not take a photo of my diver's license because it said it could be done at pick up. They couldn't figure out how to do it and had me go on my phone to do it, and told me I should have done it myself before. It wasn't a very friendly experience. They didn't tell me anything about the truck, just gave me the keys and said it was outside.Benjamin N.
Le client n'a pas laissé de commentaire.carolee L.
Le client n'a pas laissé de commentaire.Lori S.
Le client n'a pas laissé de commentaire.scott william G.
great service and both were very personable and friendly..denise H.
Le client n'a pas laissé de commentaire.george D.
Le client n'a pas laissé de commentaire.Deborah B.
Le client n'a pas laissé de commentaire.Greg B.
Le client n'a pas laissé de commentaire.Deborah B.
Le client n'a pas laissé de commentaire.Linwood R.
Le client n'a pas laissé de commentaire.Damien W.
They're supposed to close at 2:00 and they left early. I really wanted to check in with a human being because of the mileage charge issue.Kenneth A.
They were very helpful, the truck ran great and they processed the return quickly. All in all, a painless bit of business.sean M.
Le client n'a pas laissé de commentaire.robert C.
Quick,easy and friendly experienceCHARLES L.
Used e-return app, went well with no problems, great option for returning truck when drop-off location was closedRob F.
Le client n'a pas laissé de commentaire.Tom W.
Le client n'a pas laissé de commentaire.Stephen C.
Le client n'a pas laissé de commentaire.Alan H.
Le client n'a pas laissé de commentaire.John V.
Le client n'a pas laissé de commentaire.WILLIAM C.
No one was there when I dropped off the equipment at 11am on July 25th, 2019, which is when my rental agreement told me to be back by. So I left the keys and contract at the store in the drop box, but it was not received until 4pm. I was then charged an extra 60 $for the lack of communication from the store. I will be going to the store to try and get a refund. However, this place needs to be looked into.Matthan P.
This was just a drop off situation, so I didn't get to know Ken Kern, but the location suited my needs.JOHN P.
I reserved mine on line of you have the opportunity to do that it saves time. But if not do it in the store they are fabulous with you. Will recommend this place again.Virginia D.
AWFUL!!!!!!! Received email about a 3,46 $ charge, called 240-284-4014 to ask, the man said hello in a nasty voice ( no company name just hello ) and was extremely rude, when I questioned him about charging the 3,46 to another CC, he was rude and said he did not know how and paused, then a dial tone. SAD customer service for college kids and family. Did not feel comfortable in that parking lot either for DROP OFF.JENNIFER B.
Mr. Kerr was very friendly and informative. I would definitely rent from this location again.Linwood R.
Le client n'a pas laissé de commentaire.Daniel D.
Le client n'a pas laissé de commentaire.Tina N.
Everything was great and reasonably priced!Lauri T.
Le client n'a pas laissé de commentaire.James N.
The truck was disgusting. The cab had dirt everywhere and sticky dried liquid all over the dash and cup holder area. The back was also dirty and the furniture pads I ordered were soaked in dirty water. The guy was nice but knew very little and didn't sell anything useful like a lock. I think UHaul should shut this operation down or find someone else. Even the UHaul employees at my drop off location couldn't believe the truck was rented to me that way.Paul G.
Quick, efficient and friendly. Vehicles are clean and well maintained.jordan H.
The rental transaction went well, when Inpicked up the uhaul all of the paperwork went well and the van was in very good condition.Keith G.
Le client n'a pas laissé de commentaire.Jemima C.
Le client n'a pas laissé de commentaire.Jarrod M.
The owner was very rude and had an attitude the entire time. I definitely would not go back to this location or recommend any of my friends to go here.Sara B.
Le client n'a pas laissé de commentaire.donald N.
Le client n'a pas laissé de commentaire.James W.
Quick and easy. Very appreciated.donald L.
Fast and friendly, easy to do business with!Arnold Z.
Get rid of Cigarette smell in truck.Diana C.
The cab door was filled with cigarette ashes, there was a sock and mud in the cargo bay. The mileage out on my paperwork did not match, so when I checked-in online at my end location mileage documentation was difficultAdam B.
The customer service was great. They were very nice and inviting. I have nothing bad to say about them, but I have a lot to say about uhaul. I tried to call and even started a chat regarding an issue. I was looped into a recording and waited 30 mins with no one picking up. I started a chat worth Arlene and she ended the chat after I told her my issue.Melissa W.
Le client n'a pas laissé de commentaire.paul M.
Nothing to add was in out on my way got everything done and returned truck the only thing extra I would suggest and only a suggestion free coffee LOLalaura S.
Le client n'a pas laissé de commentaire.Curtis B.
Le client n'a pas laissé de commentaire.james L.
The online check in process failedJeffrey M.
Le client n'a pas laissé de commentaire.nicole I.
The drop off was after hours so nobody was there.Craig R.
Le client n'a pas laissé de commentaire.michael S.
Great Rental Experience. I would highly recommend using this location. Merci!Robert M.
Le client n'a pas laissé de commentaire.Robert P.
Speedy and friendly. One of my best uhaul experiences ever.Sydne K.
The self-check in process is a bit tedious. If you don't have good phone signal it can take a while to process pictures. I had to try and upload each set of pictures 3-4 times, very frustrating.Lisa S.
Le client n'a pas laissé de commentaire.Wesley L.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Patrick M.
Le client n'a pas laissé de commentaire.wendy B.
This is the third time I rented from this dealer. First experience great, second experince over charged for one day!!!, third time over charges for insurance!!! This dealer now owes me over 30,00 $!!!!! Not going back till money is refunded!!!!John W.
Le client n'a pas laissé de commentaire.Roger K.
Le client n'a pas laissé de commentaire.ryan T.
Le client n'a pas laissé de commentaire.juanita E.
Le client n'a pas laissé de commentaire.Nicholas S.
People at Location and equipment were great. But when i called to reserve car dolly whom ever i spoke to neglected to tell me about the depositJody R.
The establishment which provided Uhaul Services were very non-chalant in their rendering of services, in addition to then neglecting to inform me of a 76 $hold for the truck rental prior to renting the vehicle. On top of the hold of 76 $I was also charged the full amount of the truck rental of 89 $the day of receiving the truck. So...I get charged the full amount of 89 $forced to take a charge of 76 $for a hold I was completely unaware of, and then forced to wait a week for the hold to be released...great business model UhaulJoshua P.
The process went smoothly, the owner very helpful. Not impressed with the facility itself. Concerned that I could see other peoples stored items and that there was snow on some of their items.LAURA H. | Premières impressions