Le client n'a pas laissé de commentaire.
SYDNI S.
Customer Reviews for Klein Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Really great customer service, thank you!
Adam B.miss darlene was sooo helpful with my move ..i really appreciate it all,,,,thnaksss
william O.Make better hours
Christopher B.Have more moving stuff in stock
javier T.Excellent service!
William S.Said they would not take trailer even though it was our drop off location. Found another location and they didn't want it either. Unhooked it there and drove off.
DAVID H.The after hours pickup through the web site gave me a lot of trouble. I clicked the link texted to me, signed up using the same email and password I made the reservation with, and it said no reservation was on my account. After spending 20 minutes trying to get it figured out, then another 30, minutes on hold, then 10 minutes with a rep, I was able to pick up my truck rental one hour late.
Brian G.Great customer service and convenient location
Sheila S.great movers
Nicholas S.Over charge and continued charging on the 18 of Feb for 15,38 twice then 11,38 . My payment was 64.dollars and cents .
PATRICIA M.It was great to have a single contact person (Darlene). She made the process seamless and also worked with me when I needed to keep the truck another half day. The emails from Uhaul went into my spam folder so I missed them (no problem) but Darlene texted me on the day of pickup to insure that all was still a go. Above average service! Very clean truck!
SHELLEY P.Klein associate called me to prepare me for my drop off. She was Extremely kind and informative. Amazing customer service.
TENZESTA S.Have the staff be on time and make the drop off for the keys in an actual marked location. Be more appreciative and respectful of peoples time.
Caleb V.I didn't receive the number if moving blankets I paid for. They should provide what is paid for.
AMY C.Would have prefered more choices regarding the utility carts options, otherwise great services from booking to collection and the friendliness of the people. Overall very pleased.
AMRICK S.I rented a truck for 6 hours and returned it in 3 hours. Then I was charged twice the amount because the lady at the front desk didn't checked in the truck the moment it was returned. I called this location and they couldn't help me. I called an 1800 number, spoke with someone. She took my information and someone is going to call me back between 24 to 48 hours. I do not recommend this location
JAIME Z.please have coffee and donuts 🍩. alway great time from klein. great service and personal
Daniel D.Darlene was wonderful to work with. Very professional, patient, and knowledgeable - Great doing business with her, and will use that location again
RONALD S.free coffee and donuts
Daniel D.Customer service was amazing! Darlee (manager) was fast and friendly. The Uhaul truck was clean and there was hand sanitizer in the truck for us to use.
Nynette R.They were nice at the place I dropped off.
LUIS A.always great, I will rent from this location always. Nice people, very friendly
DANIEL KEVIN D.I went to pick up the truck attendant did not want to assist us at all and after returning the truck I was charged for an extra day and not sure why being that we were told we had until 8 am to return the truck. We picked up at 2:30 pm and returned at 8:34pm.
Nikki E.The attendant leaving the property at 5pm was very rude and unwilling to assist me with my question.
Casey D.very friendly staff
MANUEL M.The inside of the cab was not as clean as I expected. There was a bit of debris on the floor board of the cab area. The women in the office was very helpful and a pleasure to work with.
Jeffery L K.My quote was 41 dollars online for half a day, and I got charged 115 dollars what is going on here this is terrible business
CARMEN G.always a great time
DANIEL KEVIN D.Very friendly and professional business
MICHAEL W.Darlene at Klein Mini Storage is awesome!I I definitely will recommend and rent again, my new ‘go to' place when needed. Thank you Darlene!! You're the best!!
MICHAEL L.my experience is always great at this location. l have and will always use the u hauls from here. Darlene and Elaxias are great. thanks !!!!
DANIEL KEVIN D.Great customer awareness and responsive. Thanks.
MICHAEL G.Darlene was absolutely professional and concise in explaining and giving instructions. . She was welcoming and caring and that's something you rarely find these days. I will recommend this exact location because of her. You have a wonderful employee in her.
Lesly C.Very pleased with friendly service with complete instructions and with the vehicle.
LISA G.Very professional and helpful service . Outstanding experience. Thank you .
Milexis T.The truck I rented could use some work on the front end steering.
David H.rental was quick and easy. Return - uhaul app did not work on my android phone.
EMIL S.Manager was very nice. The van we rented was very new and clean. There was even Sanitizer available.
Sammie M.The person I was in contact with was professional and knowledgeable and the vehicle was clean and reliable.
RANDOLPH K.Millage was off by a mile, not worth complaining about but was noticed. Also did not see the notification about checking the unit before driving off. Wish I was told about the step before leaving the office.
Parker S.Amazing
Jonathan K.The person that worked there was very nice, and everything went smooth. Merci.
SAMANTHA S.Merci
frank M.Rental process was seamless. Our move was without issues.
Susan P.It was lit!! Best experience moving ever!!
Adam R.Darlee was amazing, the truck was cleaned and Disinfected, she also made sure that there was hand sanitizer in the truck. Best experience I have had with Uhaul.
Victor O.Great service. Everything was ready. In and out within 15 minutes. Truck. AC did cycle on and off during the entire trip. Informed the Norman, OK staff drop off.
JOSEPH K.Used this facility once before and very happy with everything experienced both times. Was able to get what we needed very quickly and owner was very pleasant and helpful in every way.
Patricia S.The trailer looked like it had been hauling charcoal or shingles. It was “sort of†sweep out. I sweep it be I used it.
Jasper H.Not much really. The attendant was very attentive and sweet. She completed the process for me since the app was a learning process. Overall good value for the money and easy to get to location. I will definitely use this location again.
Phillip T.I rented the van with a 6 hour window. Picked up at 10:30 am and returned it at 3:00 pm. I was charged an extra $20 (after hours fee). No where on the initial reservation was that mentioned. I could understand if it was at night or overnight but 4,5 hours was the total use of the van.
Hector D.Darlene was very nice in working with me during my changing time frame. It was an easygoing experience. Merci.
Carin M.Darlene was very helpful during the entire rental period
ROBERT S.