Customer Reviews for Knorrs Marathon
(Concessionnaire U-Haul dans le voisinage)

1 917 évaluations

208 Mansfield Blvd   Carnegie, PA 15106
(At intersection of Mansfield Blvd and Broadway at the Marathon Gas Station)

(412) 276-2689

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(412) 276-2689

208 Mansfield Blvd
Carnegie, PA 15106
(At intersection of Mansfield Blvd and Broadway at the Marathon Gas Station)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 7h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Metin O. 
Évaluation :
3

The roads in that area weren't great and pretty narrow, but the staff I talked to were very nice and helpful in getting me set up.

Timothy B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Justin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terrance P. 
Évaluation :
5

Nothing! Staff were jewels. Polite, Humorous, neat and fast The Van was perfect. I am so pleased in this world of indifferent people, yours were not indifferent, and very helpful JL

John L. 
Évaluation :
3

Originally, they told us our truck was not at the location when it was and then sent us to other locations to try and find it. It made the process a very stressful as it was the day we needed the truck. The attendant working was kind, but trying to contact a u-haul customer service representative was nearly impossible.

Megan S. 
Évaluation :
5

Excellent worker helping me check in and out the van

Steve G. 
Évaluation :
5

Easy pick up and drop off

Kenneth H. 
Évaluation :
3

Person checking me back in was not customer friendly.

PAULA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcia D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris M. 
Évaluation :
5

Service was excellent!

Paula H. 
Évaluation :
5

Every one was very friendly and helpful wood use this place every time

Regis B. 
Évaluation :
5

Need to ask if there are any problems with the vehicle. My trucks needs new wipers. The cargo area leaked water and the engine has a metal to metal noise. Other wise a good little truck.

Cynthia O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Heather I. 
Évaluation :
5

Excellent employee. Knowledgeable and very efficient

Timothy V. 
Évaluation :
5

U-Haul has been a great service to me. The equipment today is so much better than those old trucks they used to have all those years ago. Also I think the mobile app and the website are great for making reservations

Daniel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rashed A. 
Évaluation :
5

I was very satisfied with the location that I picked up my rental. However my experience with U-haul is not as satisfying. I made my reservation for pick up at another location. Closer to my home. When I attempted to pick up my rental the location did not have a vehicle reserved for me. I provided my reservation confirmation and try looked up the reservation and stated that U-haul moved my reservation to another pick up location. I did not receive any notice for this change and did not have transportation to this other location miles away from where I was dropped off to pick up my rental. This is not the way business should be conducted. The rental agent was nice enough to give me a ride to the town where my rental was located

Stephen O. 
Évaluation :
5

Everyone was casual and accommodating. It relieved quite a bit of stress during an inherently stressful event. Thanks for their part in making the equipment side of my move go smoothly!

PATRICK H. 
Évaluation :
5

Have full tank of gas on pickup and return.

Peter F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RHONDA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Z. 
Évaluation :
5

Nothing, everyone was great!!

Daniel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary C. 
Évaluation :
5

Easy to do business with

Sean P. 
Évaluation :
1

The mobile pickup was very confusing and inefficient. I checked in the day prior. The next step it said was to pick up the truck. I was thinking it would be easy to do so. Once I got to the truck it asked me to upload photo ID and other forms of identity that I would not carry on me. Tried to add an alternate contact but it didn't tell me that person would be called right then and would have to answer the phone in order for me to get the truck. I don't understand why the mobile pickup is even an option because it's more of an inconvenience than going into the store. So after the representative chatted with me and asked me to add a different alternative contact for me I was already sweating from being in the hot sun. At this point I decided that I had enough and went inside to the location. The cashier kept asking me to step aside so she could ring up other customers chips which took even longer. I reserved a dolly, but the cashier told me they were out of them. Why do you let people reserve a dolly if they aren't available? You guys try to sell all these add ons before the check out on the phone but you can't even deliver? I was pretty disappointed with my first uhaul experience.

James D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JUSTIN C. 
Évaluation :
5

Renting a U-Haul from this location was so easy and painless. And the girls I worked with were friendly and helpful.

Aimee S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

phil S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yodgorjon H. 
Évaluation :
1

Randi was great - - your systems and application was god-awful. I waited 40 minutes for the release of my reservation; and returning system errors forced the attendant to calculate my mileage and fees manually. Bush league! You need to do better if you want me back!

Louis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie S. 
Évaluation :
4

Friendly and helpful

Valerie or Jack N. 
Évaluation :
4

The employees were a bit overwhelmed due to a renter crashing a uhaul prior to leaving the premises. They continued to maintain their professionalism and with patience displayed on both sides, the transaction was completed successfully.

Steven A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn Z. 
Évaluation :
5

They are always great to work with and so accommodating. I reserve vans ever couple of months for my business and I always come back to this location.

IAN S. 
Évaluation :
5

Alexis Smith was awesome!

Michael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul M. 
Évaluation :
5

Service was great, wish the location was larger, customers were stumbling on top of one another

MARK B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES S. 
Évaluation :
5

During pickup and return, the employees who assisted me, were very nice, polite and explained everything.

DAVID C. 
Évaluation :
3

I booked a dolly along with what truck and when I reached to pick up the truck and dolly I was told dolly isn't available. If we don't have the equipment available atleast should be informed 3-4 hours beforehand. It being Saturday evening I had to manage all the moving without the dolly.

GAURAV P. 
Évaluation :
1

There was something definitely wrong with the truck I didn't go very far and the gas mileage was horrible I barely drove the truck maybe 20 miles and I had to put almost 20 $back in it for gas it was completely ridiculous not to mention I feel that a dollar a mile is completely ridiculous at this point I will never rent from you all again your trucks need to be maintained better not to mention you need to drop your prices I shouldn't have to pay 100 $to rent a truck to move something it shouldn't have cost me as much as it did it's absolutely ridiculous and on and I'm very upset that I had to spend that much money never again

Jessica V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALE H. 
Évaluation :
1

I ordered furniture pads never never got them. I was told U-Haul we get in touch with me 48 hours after I use the van. I used it three days ago and still haven't heard from them.

Michelle B. 
Évaluation :
5

Gas gauge wasn't correctly measured at pick-up. I did not mention to employee because it wasn't that big of a difference but still an error.

Mauricio G. 
Évaluation :
5

Great service, very professional. Would definitely recommend!

anne B. 
Évaluation :
5

The best place to rent haul, very friendly and helpful.

Nayagam C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
5

Nothing. It was a quick and easy process.

JOSEPH W. 
Évaluation :
5

Friendly staff, great experience.

jackie D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nicholas S. 
Évaluation :
5

Fantastic customer service, excellent communication pre- and during the rental. Very flexible and easy to work with. Very friendly check-in experience and fast/easy return.

Nicholas C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANJAYKUMAR P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Caitlin O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN P. 
Évaluation :
5

GREAT! - had last-minute need and she/they were great!!!

thomas M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brendan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PETER K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew J. 
Évaluation :
5

The gas attendant was amazing and helpful. This was the best U-Haul experience ever.

Sean H. 
Évaluation :
5

Seems like a smooth system

DANIEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIJANE S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
5

Rien

Roger M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel P. 
Évaluation :
5

Very courteous, efficient, and professional staff.

WILLIAM G. 
Évaluation :
5

staff is very friendly !

Alexis P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
5

The person at this location was very professional and friendly. She explained everything well and made the transaction pleasant. It was very busy when I arrived and she kept her cool the whole time. Very impressed

MIchael F. 
Évaluation :
5

The gentlemen that took care of me needs to take care of every customer. Promoted to management, something. Efficiency and customer service are key in today's day and age, and he nailed both of them.

DALTON B. 
Évaluation :
5

Everything was great. Don't change anything

michael H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cindy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Constance W. 
Évaluation :
5

I had nothing but problems with the app. The staff at Knorrs went above and beyond to get our reservation moving along.

Thomas B. 
Évaluation :
5

MTt was very courteous, friendly, and helpful through the process. Great customer service from him. 5 star!!

RICHARD G. 
Évaluation :
4

The employee at the location was extremely nice, conscientious and helpful. He deserves 5 stars.

EDWARD D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

krishnakanth S. 
Évaluation :
5

Good 👍 best customer service

Amin A. 
Évaluation :
1

Not charging people's card 122 for the hold.

BRANDE W. 
Évaluation :
5

Jess was very friendly and efficient. I highly recommend using this location.

Andrew R. 
Évaluation :
5

Was all good!

Christian A. 
Évaluation :
5

I'm getting another uhaul from them in 10 days!!

james H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JON E. 
Évaluation :
5

Customer service was very helpful. Kuddos to Matt at Knorr's!!

JANICE H. 
Évaluation :
5

The gas gage didn't register correctly so if when the vehicle showed full on the gage it really wasn't.

Jim E. 
Non les évaluations ont été soumises pour cet établissement.

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