Le client n'a pas laissé de commentaire.Nicholas C.
Customer Reviews for Knowlton Towing Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Peoria, AZ 85345
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 12/2/2021 - 12/6/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Troy P.
Le client n'a pas laissé de commentaire.JOHN H.
Le client n'a pas laissé de commentaire.HEIDI H.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Dominic D.
Le client n'a pas laissé de commentaire.KYLE D.
Le client n'a pas laissé de commentaire.CHRISTIAN A.
Helpful staffChristine P.
Awesome peopleSANDRA G.
Excellent staff very helpfulCHARLES D.
Have everything sorted out. I drove 100+ miles just because the system wasn't accurate and updatedROBERT N.
I was verbally assaulted by one of the workers at the location, he did not tell me directly but if I heard from behind the doors that he said "give him the truck and let him get out of my property" my interpretation of this is "racism." Went I arrived to pick up the truck at 7:50am he told me "there are no trucks available" and I said but there, and he laughed, I was told that the uhaul personal arrived at 8am. At 8:10 am aprox the uhaul person arrived and that is when happened the last other event. Uhal staff listened and witnessed. I rented the truck for 24 hours and honestly I was scared something would happen my car and to my self , so I returned the truck early. I'm not going to that place again for sure.Luis V.
super accessible and easyJody S.
Le client n'a pas laissé de commentaire.Kelly H.
Once again, the crew is outstanding!JACK B.
Le client n'a pas laissé de commentaire.Irma J.
The owner didn't explain anything about the equipment, especially the car hauler, which I had problems in figuring out.Marc G.
Le client n'a pas laissé de commentaire.Elizabeth M.
Super nice, friendly and helpful!TANNA B.
Le client n'a pas laissé de commentaire.HORACE B.
Le client n'a pas laissé de commentaire.Amanda O.
I had ordered some blankets but forgot to take them with me when I picked up the trailer. Got busy chatting with the person assisting me with the rental and just plumb forgot. My fault. It was a very positive experience.TIMOTHY CARLTON I.
We locked our keys in the truck during check in A nice gentleman came over and unlocked itJason R.
Le client n'a pas laissé de commentaire.OSCAR S.
Le client n'a pas laissé de commentaire.Juan V.
Great service and understanding people ready to take you through the whole process as well as answer all your questions. Go to this location no where else.UTOGO L.
We were told the day before our reservation that our truck pickup location had to be changed but the two locations offered as an alternate option did not open in time for the movers we had scheduled to come load the truck on moving day. As a result we had to pickup the truck the night before we originally planned to in a location a whole city away. We were given addition mileage for our troubles but we still had to pay for the extra gas required to do that trip. When we arrived at the site to pick up the truck it felt very unsafe. It was located at a tow yard and dogs were barking at us the whole time we were trying to get the mobile pickup figured out. It was so stressful. The site we picked up at didn't have one of the dollies we required for our movers so we had to drive to 3 other locations until we finally found one with dollies to spare. This had to be done the morning of our move when we really needed to be packing up the truck. We have always used UHaul for our moves but between this last minute change to our reservation as well as our terrible experience renting an auto transport trailer three days later we will be looking into alternate options for our next move in a year. The entire experience was incredibly high stress, difficult, and confusing.Don F.
Le client n'a pas laissé de commentaire.Amanda L.
Le client n'a pas laissé de commentaire.Paul N.
Everything took extra time to get the documents ready. I did change my mind on the size of the truck from 26 footer to 20. They did go out the way to find a smaller truck but the communication was very confusing.Yong S.
Le client n'a pas laissé de commentaire.David A.
Le client n'a pas laissé de commentaire.Mike J.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.Miguel M.
Le client n'a pas laissé de commentaire.Dwight B.
Le client n'a pas laissé de commentaire.JAMES V.
Le client n'a pas laissé de commentaire.ANDREW BRYAN J.
Le client n'a pas laissé de commentaire.STEVEN J.
Le client n'a pas laissé de commentaire.Erick C.
Great serviceDANIEL LANE B.
Le client n'a pas laissé de commentaire.Pedro C.
Nice couple very helpfulJoe N.
Mark on the phone was very helpfulAshleylynn L.
Customer service was excellent n made it simple n easyGEORGIA A.
I had reserved a 20' truck at least two weeks early so as to guarantee it would be available at the end of the month. The location was very close to my home. Two nights before the move, I received a call from UHaul saying the truck wasn't available. Then I was told instead of an 8:00am pickup time I couldn't get it until 10 am. That cost me money because my one of my loaders was with me to pick up the truck. However, nobody was at the business. He finally showed up at 11am and by the time we did the paper work and drove to my home it was noon+. Needless to say, I lost four hours of loading time and inconvenienced several other people who were scheduled around the 8:00am pick up time! Sorry UHaul, spent too much money for a botched truck rental fiasco. Won't be using your services again nor recommending you either.sue B.
Good People to work withTyson M.
Uhaul staff on the phone said they extended the contract due to travel in bad weather but was charged for 2 extra days because they did not process in the computer. Showed up to drop equipment off and waited 45 minutes before finding someone in the yard who wouldn't come check the trailer in. I told him I didn't want any problems or extra charges and he assured me he would take care of it. Found out later we were charged an additional 64 $. Not happy with uhaul service or this location!!!chad J.
Le client n'a pas laissé de commentaire.MOHAMMAD H.
Le client n'a pas laissé de commentaire.Eric M.
Le client n'a pas laissé de commentaire.SCOTT N.
Le client n'a pas laissé de commentaire.RON H.
Very helpfulKEVIN M.
Le client n'a pas laissé de commentaire.Kendra G.
Le client n'a pas laissé de commentaire.Mark F.
Pleasant companyJennifer H.
Great servicePatrick W.
Very helpful made sure all connections were good to goJesse S.
Gate was closed and very few pieces of equipment on site. Had to call to get help. Not very convenient but they took it.Daniel M.
Le client n'a pas laissé de commentaire.PATREECE K.
Le client n'a pas laissé de commentaire.Esmeralda C.
Le client n'a pas laissé de commentaire.Kathy V.
Try being friendly and helpful next time and don't schedule drop of before the location even opens, so that way the business operator won't chew me out when I call before hours for drop off.Douglas F.
Probably not the location's or faculty's fault entirely, but I was scheduled to do a drop off at this location an hour before it even opened. When I called, somebody did answer the phone, but he wasn't having helping us even though that's what it was scheduled for. Additionally, the place was very barren and pretty uninviting, what with dust and weeds and whatnot abundant.Joshua F.
I forgot to add the utility dolly to our rental And the kind gentleman I believe his name was mark went a got one for us put it in the truck and did not charge us for it Thanks so muchFrancis W.
Le client n'a pas laissé de commentaire.TRACY E.
Le client n'a pas laissé de commentaire.Hayley F.
Issue I have drop off was outside of the business. No security. After I left there would be no reason why someone couldn't come and take the contents from inside the bed; dolly, returned items, etc. which could possibly come back and haunt me for whatever reason. I did take a picture, but who knows.ANTHONY JAMES E.
Clean truck Convenient locationDarrell H.
Le client n'a pas laissé de commentaire.Misha F.
Very helpfulJEREMY B.
Came over when closed to return equipmentLYNELL P.
They said they don't take pickups and vans but sent a gentleman over to help us .... thanks for the extra help and consideration excellent locationAlina A.
Said they were closed but came over anyways to help us ...Mark was a helpful employeeJeremy B.
They go above and beyondLynell P.
I brought the truck back after hours and put the key in the drop box. I did not go on the property or spoke with anyone in person. The person I spoke to on the phone when I called was pleasent.leilani G.
Great help!Kenneth B.
Outstanding customer serviceSteven S.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.david K.
Ask the customer their location before you give them a pick up point my pick up point was a long ways away from where I was loading and it was only open for a two hour window on a Sunday when I got there it was not even open at 10 AM I had to call them to and wait for them to get thereJoseph S.
Amazing customer service. Owner and wife were so accommodating, responsive and helpful. Best rental experience I've had to date.Christina B.
Le client n'a pas laissé de commentaire.Theresa C.
Rental agent was not there when we arrived. We had to wait more than 30 minutes for them to return to the shop.Stacia H.
Le client n'a pas laissé de commentaire.natalie C.
Never do self service here. If you do there won't be a real person to help if the authorization doesn't work. Took us almost an hour to pick up our truck.Brandi C.
Le client n'a pas laissé de commentaire.DANIEL W.
Le client n'a pas laissé de commentaire.Daniel S.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.mike S.
Le client n'a pas laissé de commentaire.Kelvin L.