They just have trucks and no other items you might need for moving.Annette K.
Customer Reviews for Koertens Fine Framing & Gifts
(U-Haul Neighborhood Dealer)
Pour nous contacter
Stevens Point, WI 54481
Services dans cet établissement :
- Tue–FriDe 10 h am à 6 h pm
- SamediDe 10 h am à 5 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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My only issue with my return is that my rental wasn't checked in for a few days after I returned. For this reason I wasn't sure if UHaul would charge me extra days or not. They didn't, so it all worked out well but until I had that receipt I wasn't sure if it would be an issue.Andrew H.
Floor of truck was dirty at pick-up (it is winter; however). Truck with 80,000+ miles is getting loose. Overall, good experience and convenient location.John W.
I was charged for things I didn't even want and I paid $20 for truck drove 17 miles should have been about $30 not $48 that's insane and I will make a call tomorrowEric L.
Le client n'a pas laissé de commentaire.Hannah D.
Le client n'a pas laissé de commentaire.Travis P.
Le client n'a pas laissé de commentaire.Paul H.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Kristopher S.
Return deposit to customer when truck is returned instead of making them wait for 3 days because the deposit is taken before they get the truckshelly B.
Le client n'a pas laissé de commentaire.Lori D.
Pick up was exceptional but drop off in Madison the worker was rude towards my husband and not very helpful.Lynn K.
Le client n'a pas laissé de commentaire.Jessica K.
Le client n'a pas laissé de commentaire.Jim M.
Le client n'a pas laissé de commentaire.James J.
Le client n'a pas laissé de commentaire.John B.
Fast, friendly service. First time using UHaul, very pleased with our experience.Mike Z.
Experience was great!Mouachi T.
Le client n'a pas laissé de commentaire.Carla G.
Update your system so that it can be more compatible with all cell phone types. I had to enter the same exact information more than 6 times in order to get it to go through. That was a joke, if I did need the truck so desperately I would have just canceled my reservation and gone a different rental company.NATHAN V.
The back of the truck was dusty and had leaves and grass on the floor. Wasn't terrible but definitely needed to be swept.Veronica H.
The person helping me at the drop off location was not authorized to correct the mileage error from the pick up location. There was a difference of 700 miles that could have potentially been charged to my credit card. My options were to either wait for as long as an hour to see if she could get someone to change the mileage in the system, or leave without a receipt. I opted to leave as I was on a limited time schedule. It was not feasible to wait that long. Throughout this whole truck rental fiasco there was one system failure, or human error, after the other from pick up locations and times, to drop off miles and proof of fuel levels. I took it up on myself to take pictures for proof as I suspected that there might be these kinds of issues. If Uhaul insists on being completely electronic and paperless...figure out how to make it work so the customer isn't inconvenienced. I did a lot of the work myself but your customer service reps got paid...I didn't! After this experience, I hope it's a long time before I need to rent a truck again.ruth M.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Carter S.
Le client n'a pas laissé de commentaire.Bradley L.
The appDavid G.
Le client n'a pas laissé de commentaire.michael A.
Multiple pieces of equipment were missing from truck and location was unable to be contacted.Parker J.
I had to pick the trailer up at The Truckshop USA on Hoover and Ken was very difficult to work with and had extrememly poor customer service. Shauna at Kortens had the unit transfered to them and personally came over to hook it up. From the beggining she went the extra mile(s)!Kim F.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.louis C.
They were not open when I dropped it offmichael M.
Piece of shit company took triple what my amount was out of my checking account for no reason. Scam scam scam companyAndrew S.
Le client n'a pas laissé de commentaire.Abigal S.
The lady was very helpful.Jeffery G.
Le client n'a pas laissé de commentaire.tammy V.
The roll up door on the trailer binds slightly. It probably just needs the tracks cleaned and lubricated..GERALD W.
Dropped the truck off same day I rented it and was told it would be checked in yesterday and I would have a final receipt. Still haven't received a final receipt.Alexa P.
Le client n'a pas laissé de commentaire.RICHARD G.
Le client n'a pas laissé de commentaire.THOMAS T.
I would recommend this location of u-haul they are very courteous and easy to get to I've had no problemTOBY W.
I was asked to fold all blankets used.. I would assume that the blankets used would naturally be washed and cleaned before repackaging and rented to another client. That was my assumption before I asked for blanket usage. If this is not the case, that information should be disclosed before blanket rental or else have the professional cleaners fold your business blankets for you in their services.James W.
Le client n'a pas laissé de commentaire.TOBY W.
I was a little preoccupied and trying to get out and on to my next task for the day. I do not remember this persons name but she was helpful and gave me advice on how to cover the toll charges I occurred driving through IL. Merci.THADDEUS S.
Le client n'a pas laissé de commentaire.LYLE N.
Le client n'a pas laissé de commentaire.STEVEN P.
Le client n'a pas laissé de commentaire.JAMES A.
Le client n'a pas laissé de commentaire.Tracy L.
Desk person were very nice and helpful. Trailer parking area was easy to access.ALICK C.
Le client n'a pas laissé de commentaire.David S.
THis is not the location's fault, but I didn't get a notification that the pick up point changed. I went to the original location that was sent in my confirmation email. You need to work on your programming.BARBARA Z.
make sure the is clean inside and out the truck we had there so many bugs on the windshield it was hard to see out of itDALE B.
They were very courteous and very nice to us I would recommend them to everybody thank youWILLENE A.
Le client n'a pas laissé de commentaire.Karen L.
they had allowed someone else to take the trailer i reserved. they did locate another trailer in the approximate location and i was able to pick up the appropriate trailer there. they also delivered the packing blankets to me that had gone with the original trailer. also, the trailer leaked but did not cause damage to any of the antiques i was haulingWAYNE R.
The mobile pickup was very time consuming. The biggest issue was waiting for approval. We waited for almost 30 minutes.Heather D.
Fantastic service. It was so easy, start to finish!JOSEPH B.
Le client n'a pas laissé de commentaire.Pamela D.
Le client n'a pas laissé de commentaire.Benjamin V.
Le client n'a pas laissé de commentaire.Daniel L.
Le client n'a pas laissé de commentaire.JARIN B.
We worked directly with the owner and she explained everything to us. We will definitely use this location again.DAVID M.
Le client n'a pas laissé de commentaire.JEFFREY R.
Le client n'a pas laissé de commentaire.Janusz N.
Very friendly, professional and efficient.David R.
Le client n'a pas laissé de commentaire.GERALD W.
Le client n'a pas laissé de commentaire.SUSAN S.
Le client n'a pas laissé de commentaire.Terry S.
Le client n'a pas laissé de commentaire.RONALD P.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.PAUL H.
drop off was good. no issues were had. Shauna was away when we arrived but the two gentlemen and lady were there and was able to drop off just fine.Ann W.
Le client n'a pas laissé de commentaire.Lyle C.
It's winter in WI and I didn't see a window scraper for the snow. When picking up the truck I had to use my hands to brush the snow off. Also this is my first time using u haul. I would warn users of the time it takes to check in and pick up the truck much like you did when I dropped it off.Blake Z.
Le client n'a pas laissé de commentaire.PERRY Z.
Check the shit have someone for the job not inside a place we're u wait forever even tho it's empty have someone show u what to doWILL W.
Le client n'a pas laissé de commentaire.TIMOTHY K.
Le client n'a pas laissé de commentaire.edgar V.
Le client n'a pas laissé de commentaire.DENNIS B.
Le client n'a pas laissé de commentaire.DUANE G.
Le client n'a pas laissé de commentaire.THOMAS B.
Le client n'a pas laissé de commentaire.JANINE J.
Le client n'a pas laissé de commentaire.CORIN W.
Le client n'a pas laissé de commentaire.ann G.
I used the vehicle 23 miles. I put 3 gallons of gas then got charge another $7 gas money. This is not fair. I fulled and it was more what i got it.Sinan K.
Le client n'a pas laissé de commentaire.Richard A.
Le client n'a pas laissé de commentaire.Ron M.
Le client n'a pas laissé de commentaire.Beth L.
Had to self check in. With the help of my son we were able to check in ok. Pictures were taken. Truck was just as clean as when I picked it up with the exception of 2 full liquids bottles I found and threw away from the previous renter. Uhaul is now charging ME for cleaning. Not acceptable.Tamra C.
Le client n'a pas laissé de commentaire.Kyle N.
Very disappointed that I had to travel 20 miles out of my way to pick up the trailer. I had a reservation to pick it up in Wisconsin Rapids but i received a phone call the day before that I needed to pick the trailer up in Stevens Point. Poor logistical planning by UHaul!JEFFREY W.
Le client n'a pas laissé de commentaire.Wendy F.
Le client n'a pas laissé de commentaire.Joseph K.
Le client n'a pas laissé de commentaire.Travis H.
Nothing, both of the ladies were Amazing!!!Zachary K.
Was a ripe off paying 19,99 for rental but a dollar a mile which from the uhaul place to my house was almost seven miles. Didnt even pock up the stuff to take to my house. Only had it for no more than three hours and spent almost 80 dollars never again will I rent from u haul again.Stephanie R.
There wasn't a lock for back doorDennis O.
Le client n'a pas laissé de commentaire.Bradley S.
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