Pick up was easy - did not have all the equipment I requested but I did not need it
David J.
Customer Reviews for Kvvik Mart
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Using the online tools, this rental was so easy.
Douglas G.Great service
Martineau I.The problem is that this was not to be my pickup location . I called your Altamonte rental store location Saturday morning but was put through to corporate. The lady I spoke to wsd nice and helpful an rented me a truck from the Altamonte store; however, about 45 minutes before my scheduled pick up time, Angie called from my pickup location to advise me that they had no trucks available in the size I reserved. Also, she didn't have anything smaller than. 20' truck, which was way larger than what I needed. When I asked if she knew the phone numbers of any nearby rental locations she offered to check availability at some nearby locations and call me back. She called within five minutes to say she'd found one close by and that they were holding it for me. Angie, the employee at your Altamonte rental store, saved the day! Your reservation system leaned s lot to be desired though - just like the Seinfeld episode about Jerry's car reservation that ended up with no reserved car. I may hesitate to rent from U-Hsul again because of this reservation that wasn't.
Rhonda R.I was charged more than my rental. I said the woman at counter I don't need insurance I don't know where this coverage came from. I don't understand what is rental charge. And file was filled up to gallo a I still was charged 9$. Over all I was charged over 50$ extra for the products I didn't chose. Also I am regular customer
mohammed I.Don't hire out to third parties, they don't have a clue how to do anything.
Brent D.Very friendly everything went well Thank You
TONYA N.The person told me he explained everything to me, which he did not. It was my fault because I did not see the text of when the vehicle was due back, but I did tell him I needed it for the day and would return it the next day, but the text had me back by 6:30 that evening. I was charged two days. I picked up at noon and had it back by 9 or 9:30 the next day, was charged two days and still don't have a receipt for my records.
Sherry S.Address to drop off was difficult to find which created some stress.
Kadia T.We reserved a dolly and there was none in the truck. The clerk had to get it from the citco store. Our reservation was made 48hrs in advance. We also had to wait for processing of return. We arrived 8:00 at open.
Eileen S.Gentlemen was very friendly and the process was extremely easy. Reserved on line, scanned my ID and everything was ready when I got there.
Denise K.I showed up a day early to return the truck, the gentleman who helped me was super nice and got me out of there in less than 5mins, although this location is in a convenient store, it was pretty decent and easy to get in and out.
MELISSA K.These guys were great!! Super efficient, had the truck and dollys we needed for our move.
Georgie D.Everything went well. Thank you.
LYNETTE H.Clean truck full of roaches
Michael D.Very professional people and fast service
jorge S.