Truck windshield was FILTHY and at night had to stop and clean... could not see out. The store is a bit dirty, not a typical U Haul place..... tolerable but they should clean upCharles H.
Customer Reviews for La Azteca Market
(U-Haul Neighborhood Dealer)
Pour nous contacter
Portland, TN 37148
Services dans cet établissement :
- Lun.-sam.De 12 h pm à 9 h pm
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
They helped me unhook trailer, and were very accommodatingJohn H.
Le client n'a pas laissé de commentaire.Charles O.
Le client n'a pas laissé de commentaire.Stanley R.
Le client n'a pas laissé de commentaire.John M.
I love my local U-Haul dealer!!Ray W.
Did not hook trailer up right or check to make sure all lights were working properly. Hade Hade to re hook up chains and plug for lights was not fully connected.Ronnie H.
Le client n'a pas laissé de commentaire.Sarah P.
Very professionalJAIME S.
Le client n'a pas laissé de commentaire.Larry D.
Le client n'a pas laissé de commentaire.Michael J.
Le client n'a pas laissé de commentaire.Teresa V.
Very sweet people to do business with. Made the move so much easier. Merci.Fred M.
Professional and friendly. Good service!Alma B.
Le client n'a pas laissé de commentaire.JEREMY N.
Le client n'a pas laissé de commentaire.ryan N.
Le client n'a pas laissé de commentaire.Debra B.
When we arrived no one acknowledged we were even there. We stood there for 5 or more minutes just waiting, while 6 people just kept talking and moving food inside from a car. I just put gas in the U-haul and the receipt shows way less gas than what I actually had in the U-haul truck.Lora B.
Employee group are courteous and professional.IAN S.
The appliance dolly that we paid for was not in the truck at pick upLora S.
The store opened 20 min late; The trailer had no trailer jack. I had to lift and put it on the hitch with my hands. It was cumbersome. I pulled a muscle when taking the trailer off the hitch.William H.
Le client n'a pas laissé de commentaire.Andrew E.
Need to communicate more in person other than over phone.David D.
This was the easiest truck rental I've ever done! Nothing to improve here!Daniel C.
Le client n'a pas laissé de commentaire.Chris G.
Le client n'a pas laissé de commentaire.Russell M.
Le client n'a pas laissé de commentaire.Valla B.
Le client n'a pas laissé de commentaire.vanessa A.
The customer service lady was outstanding, they charge me exactly what they said, I highly recommend this locationfadi M.
Le client n'a pas laissé de commentaire.Gilbert W.
Le client n'a pas laissé de commentaire.John H.
A solo lite horrible customer service, there is a horrible language barrier. Was refused my keys for almost 2 hours and then uhaul had to call the market to tell them it was my rental. Then they tried charging me two extra days because they wouldn't answer the phone. Horrible experience and will never recommend to anyone. 0/10KAYTLYN H.
They could not have been kinder or more helpful! I will definitely try to use their location again .Karen T.
The only issue that I saw was that when I picked up the truck, the air in the tire was very low and I had to put air in it. Other than that, the truck was good.Nicole B.
Charge way to much for mileage and cost for total and to put half a tank of gas. I over payed and definitely would not purchase three uhaul again.Johnny M.
Good serviceFelipe C.
Le client n'a pas laissé de commentaire.STEVE H.
Le client n'a pas laissé de commentaire.Patrick F.
Le client n'a pas laissé de commentaire.jane D.
Customer service. Guys hanging out in store loud. Would not help w door issue on truck.TAMIKA M.
Very friendly & helpfulYvonne C.
Le client n'a pas laissé de commentaire.CHIRAG P.
Le client n'a pas laissé de commentaire.DANIEL S.
Le client n'a pas laissé de commentaire.TIM P.
Make sure trailer lights work and that workers speak clear english.James J.
Still haven't received the deposit backBrian M.
my reservation was for 9/20/21 at 12 pm and the place was not even open. I did not get my truck till 2:00 pmKlaas D.
We had to change drop off locations for some reason, and since the locations weren't open, we had to return the vehicle electronically. We will NEVER do that again, and will try to find an alternative to Uhaul. We sat in a parking lot for over TWO hours trying to get through the 'glitches Uhaul app, and website. What a waste of time. Ended up talking to four different people, and waiting on hold for about an hour total to get things resolved. Just sad.Joseph D.
Le client n'a pas laissé de commentaire.JAMES W.
Do not allow them to hook up your equipment, employees very undereducated on equipment. My trailer fell of right after pulling out of parking lot!James R.
Le client n'a pas laissé de commentaire.MARY F.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Paul K.
Le client n'a pas laissé de commentaire.GERALD B.
Le client n'a pas laissé de commentaire.KATEY F.
Le client n'a pas laissé de commentaire.Kenneth S.
More selection ,pickups,can, ECT..David G.
Le client n'a pas laissé de commentaire.Erica O.
They were very friendly and considerate.MICHAEL W.
Le client n'a pas laissé de commentaire.Shirley L.
Le client n'a pas laissé de commentaire.Jeffrey B.
I am very disappointed that I was told the extra mileage would not be charged to me for contract 26801212, since I could not get the truck at the scheduled location in Bardstown KY and had to drive an additional hour to get it in Elizabethtown KY (half hour to pick up truck, half hour to take back to my home). Then you went ahead and charged my card for the additional miles. Not coolKenneth C.
Le client n'a pas laissé de commentaire.James L.
Le client n'a pas laissé de commentaire.Kenneth C.
Le client n'a pas laissé de commentaire.MIKE M.
Le client n'a pas laissé de commentaire.rebecca P.
Le client n'a pas laissé de commentaire.Sharlen P.
Very friendlyThomas B.
Very friendlyThomas B.
Good quick serviceJoseph J.
Le client n'a pas laissé de commentaire.Bradley B.
Le client n'a pas laissé de commentaire.RAYCHEL T.
Very friendly service and very helpful hooking up trailerDavid D.
Le client n'a pas laissé de commentaire.Eneida R.
Le client n'a pas laissé de commentaire.Kent S.
Le client n'a pas laissé de commentaire.Victor B.
Le client n'a pas laissé de commentaire.Joseph J.
Le client n'a pas laissé de commentaire.Steven H.
The lady was friendly but there was a disagreement with the fuel level. She claimed the fuel wasn't all the way full but I explained I just filled it and had the receipt. Possibly the gauge is broken but was same place as I picked it up and was at top of band.christopher T.
The mileage rates are way too high for a short term rental. All I did was pick up some furniture and the cost was too high for less than 4 hours.Curt D.
Have someone there that doesn't have to ca6 someone else every time you rent or return a vehicleREED M.
Le client n'a pas laissé de commentaire.Kelly W.
Had trouble with ramp coming out. It kept jamming. Drivers side door was difficult to shut.Tammy G.
Very friendly service & helpful!ANGELA D.
The office at Aztecs was wonderful to deal with. However after calling your regional office, transferred you the customer service number and 45 minutes on hold without an aswer. Bi hung up and called the regional office that said I needed to be transferred to customer service again. I explained the 45 minute hold time and the need to get back to work myself, I asked if they could make the reservation for me. But was told â€œno we are too busy to do that for youâ€ and transferred to customer service where I spend another 30 minutes on hold before reaching an agent. Once reaching an agent,!8 was told, here is your confirmation number. Go online, use this number and register. So....I want online using the registration number provided. Thought all was well, went to pick up the truck at 10 am the next morning, after driving 30 minutes to the location, informed no reservation on file and no truck available until 1230. Contacted the furniture store, paid the $200 late fee for no showing up at scheduled time and went back at 1230 to pick up the truck. Arrive at the furniture store, paid another $100 for late fee arrival. Arrival time was scheduled for 11 am and arrived after 2 pm. Disappointed in the service, attitude of the regional office, and feel uhaul should reimburse late feel in the amount of $300 for the mishap. Waiting for a response from uhaul o. This review. If they can't make it right for their protocols for customers, no need to use their service.Richette C.
Le client n'a pas laissé de commentaire.Larry H.
Understand tgat things happen and 1 hour late is not a day lateRichard L.
Not sure what you could do. I had to unhook the trailer myself. Good thing I am strong enough to lift the tongue of a 6 x 12 trailer by myself. The place was terrible.Timothy B.
Le client n'a pas laissé de commentaire.Dale G.
The truck was not clean. Used face masks were I. There and garbage from the previous driver. The store I picked u from was very dirty.Michele C.
why is it you send me a review of a place and product here and not others my last rental I had to fix the rear door that fell apart not allowing me to secure the contents and not compensation for doing so, I had another trailer that I rented many times and the SAME lights were out after returning the trailer I told the staff about the lights and NOTHING was done this review is a waist of time never againMichael G.
The truck rental was clean, but the inside smelled like cat pee. The ride was very uncomfortable. Uhaul needs to upgrade there trucks!Jeffery B.
It would seem like the previous renter transported animals and did not clean the truck. The pick up location did not clean it as well because it smelled and it was full of animal feces. We had to pressure wash it to get it clean and let it dry then sanitize it. This caused at least a 3 hour delay in loading the truck.Melody T.
Store was closed at 10:00am. Your website for drop off is terrible!Jolene E.
Not happy. Went to U-Haul Moving & Storage of Madison for trailer. They didn't have one. THEY sent me to U-Haul at N First St because they had 2 available. N First St. is closed on WED. Called customer service NO ANSWER. Booked trailer online for 2309 Dickerson Pike, Nashville, TN 37207 location (6 miles away) within 10 min i get contacted by Uhaul that store isn't available i have to pick up in Portland (30 Miles away in wrong direction). If it wasn't for me needing it i would have tried to find another option. Portland location was kind and courteous. Just bad experience with UHAUL in general that day.WILEN H.
Quick and friendly response.Brittanie S.
Le client n'a pas laissé de commentaire.BRANDT K.
Le client n'a pas laissé de commentaire.Jonathan H.
Very nice people. Great experienceKeon H.