Le client n'a pas laissé de commentaire.DANIEL D.
Customer Reviews for Lady Liberty Car & Truck 3
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Angela H.
Excellent service! Thank you!VERONICA R.
Owner was fantastic! Very thorough and efficient. Highly recommend this location!susanna C.
We selected the option to pick up the van with the mobile capabilities, which led to some challenges. 1. Both of our numbers were listed in the U-haul system, yet we were asked to provide an additional number to "verify". We had to find a friend who was available at 8:30am to verify for us- why would neither of the two people there be able to do this? The Wifi in the parking lot was not good, which made this process longer than necessary and very frustrating. 2. After 30 minutes, we were able to get the key. A message came over saying that the code was sent. After many attempts and more frustration, we realized that the actual code was the word "sent". I am sure that someone found this to be an amusing passcode- we did not at all find it amusing. 3. We at 11:30am to return the vehicle and there were about 8 adults and a few children in the small parking lot, putting up a tent, tables and chairs. This made it impossible for us to park the van in the original location, so we had to park it in an adjacent lot. We left a note. Overall, it was a very frustrating and add experience. I would not rent from that location, nor would I ever recommend it.Shawn B.
My family and I have moved many times and thus have utilized and visited many U-haul locations. This particular U-haul, located at 2909 Lancaster Ave. in Wilmington, Delaware, was exceptionalâ€" one of the best U-haul experiences we've encountered! The owner/proprietor was so gracious, friendly, and efficient. The vehicles were clean, well-maintained and basically in pristine condition! We could tell this owner cared and was proud of both his store and equipment! We were so pleased with this location that this store will now be our only location we reserve from! Thank you immensely! We recommend this location to anyone and everyone!Jennifer C.
Very personalized and individualized service. They wanted a pleased customer and made sure that's what they got. Will go back whenever I need a rental truck.DONALD I.
Le client n'a pas laissé de commentaire.Alexander P.
Great servicerakesh P.