Customer Reviews for Lake Express
(U-Haul Neighborhood Dealer)

13 évaluations

5805 Old Hickory Blvd   Hermitage, TN 37076

(615) 872-7642

Heures d’ouverture

  • Mon-Sat: 9 am–6 pm
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(615) 872-7642

5805 Old Hickory Blvd
Hermitage, TN 37076

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 9 am–6 pm
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Took 45 minutes to "check in" while the guy phoned the prior customer to find the missing Dolly....we didn't even want a dolly. Made us stand there in the middle of the busy gas station while he did god knows what.

Yvonne Z 
Évaluation :
1

They charged me two weeks later

LATOYA J 
Évaluation :
5

The lady was kind to us very respectful. It was very clean in their store. We was late returning the truck cause we got caught in storm lastnight and I can't see well in the rain. Ty for great customer service and I always rent from uhaul

Annette B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon B 
Évaluation :
1

Our reservation was confirmed the day before. We were told everything was good to go. When we arrived, no one could find our reservation though I had the confirmation email. We were told, "I don't know what happened." The person at this location was more interested in helping paying customers than trying to straighten out what happened. After 30 + minutes of going back and forth between them helping other customers and then back to our problem, they found the reservation and we were able to get the U-Haul. This was not a pleasant experience.

Barbara D 
Évaluation :
5

Lake Express was an excellent Uhaul return provider. I was attended to quickly and professionally. I am 100 percent satisfied with their service. Thank you Lake Express, and thank you Uhaul Corporation!

Michael S 
Évaluation :
1

Better pricing when setting up the rental $84 is absurd for 2 hours. I was very disappointed.

Alicia D 
Évaluation :
3

Train your people better

Shawnee L 
Évaluation :
5

Great location

Richard P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernest A 
Évaluation :
2

My pickup time was 8am and the cashier said the person doing the transaction comes in at 9am that I had to wait for her to come in. She called her and said she was on her way. The truck bed was filthy. Also there was a greasy Tupperware bowl left in the truck. The lady was nice though.

Kathy W 
Évaluation :
5

My experience was excellent

JEROME P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stanley S 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

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