Évaluations des clients Lake Gaston Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lake Gaston Mini Storage

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peg H. le

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The trailer leaked during the rain and the contents got all wet- included were blankets, bed linens and mattresses that were wet.

Anthony G. le

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This is the best place to work with. Unbelievable customer service. Thank you!!!!!

DANNY C. le

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Nothing to say place was not open

Forrest H. le

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Lake Gaston Mini Storage did not release our reservation as a mobile pick up even after they called me and confirmed that it was 2 days prior to pick up. On day of pick up the mobile app did not work so I called U-Haul. After 3 phone calls and 1 hour later we were able to pick up the U-Haul. This was with absolutely NO help from Lake Gaston Mini Storage. I left them a message on the day of pick up. Have not heard a word back from them. Just a quick call with an apology would have kept me from writing this review. Moving is stressful enough but to lose an hour after confirming this U-Haul well in advance was quite annoying. We need to rent a U-Haul again in two weeks. We will be looking for a more professional dealer.

WILLIAM H. le

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Jessica was very helpful and accommodating as our schedule changed multiple times. She even arranged for the specific trailer we needed to be delivered to this location which saved us a great deal of time and stress ! Thank you Jessica !

Anthony G. le

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Excellent service. Thank you so much!!

JASON H. le

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Le client n'a pas laissé de commentaire.

John E. le

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See above!!

GEORGE H. le

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Le client n'a pas laissé de commentaire.

Patricia M. le

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The young lady at the desk were very helpful and friendly

James S. le

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I dropped off the truck on Sunday and put the key in the drop box.

Bruce W. le

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Great service

WILLIAM H. le

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No improvement needed. Nicole was extremely helpful and friendly offering me some different solutions for Moving my household goods. The 6 x12 trailer was in very good condition and I had no worries with hook up and travel.

SCOTT G. le

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We only have one issue, we were confirmed for one location and last minute they didn’t have a truck and we had to travel an hour out of our way to pick up a rental

Gary B. le

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Nicole was the best!!! She help with insuring all of my questions were answered. She was very professional and had the best smile. Worked with my needs very well. I would recommend her for all of your U-Haul needs on Lake Gaston.

ROBERT H. le

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The phone number and hours for this location need to be updated. Website listed phone goes to a fax line, and the opening time shows as 8:30 but is actually 9:00.

wayne K. le

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Le client n'a pas laissé de commentaire.

Peter C. le

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This entire experience was very well handled. Thanks to all of the U-Haul staff behind the scene that made this an easy rental experience.

CYNTHIA H. le

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Everyone was so nice and helpful nothing takes the place of being able to talk to a real person everyone was excellent. Thank you !

James L. le

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Le client n'a pas laissé de commentaire.

RON S. le

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Le client n'a pas laissé de commentaire.

buddy K. le

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Keep doing what you are doing. Nicole was very professional and accommodating.

Todd E. le

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Le client n'a pas laissé de commentaire.

David C. le

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Le client n'a pas laissé de commentaire.

Angela R. le

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Le client n'a pas laissé de commentaire.

John N. le

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Amazing service!

David B W. le

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When I picked up the trailer I asked if there was any way to get a couple of extra days. I was moving my wife, myself and 3 kids half way across the country. I was assured that the trailer was due on the other end on the 9th. When I dropped the trailer off on the 8th, I was charged an additional UNEXPECTED charge of $40 for having it 2 extra days.

Gwendolyn R. le

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Le client n'a pas laissé de commentaire.

ray H. le

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Very easy return. Helpful and friendly people in both locations pick up and drop off.

GARY I. le

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Le client n'a pas laissé de commentaire.