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ALFRED R
Customer Reviews for Lake Orion Equipment Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It was super easy to get the truck! 🚚
Ivan SAlways a pleasure doing business at this location
Gary SBoth the online check-in and onsite pick-up was excellent. The staff at Lake Orion Equipment Rental and Uhaul customer service (to revise a PU date) were top notch and efficient.
JERRY JAll hood except when using the app to pick ip when closed was awful. Took 45 minutes to get thru it and had to end up call the 800 number to get help.
Susan SCar transporter trailer worked perfectly. Highly recommend this solution if you need to move a vehicle.
ROBERT TI rented a 5' X 9' open trailer. Clean, built like a tank and pulled nice.
HERMAN Ksystem was stacked several times during rental step. I hope smooth internet.
Yusuke YVery easy pick up and pleasant staff. Thanks
RUTHANNE JThis is a great location and a very friendly staff. Merci
JOSEPH FGet rid of the app check in process. Worst app ever. Crashed multiple times
CORY DEverything went flawlessly. Pick up was easy and I was in and out on 15 minutes.
BRANDON LOffer jack rentals for trailers that don't have them.
Joan SEverything was great!
MARK EGreat people at this location, I like places like this, A++
Alan BNothing really, very smooth experience!
William SThis is the best, Uhaul Store I've rented from and I rent all over the country due to work.
MICHELE PGreat service!
Richard HExcellent service. Will return.
Lon Gvery good place to use
Gary MThis U-Haul team was very thorough. The process was quick and complete. They made this very easy.
Andrew EThis is a gem location in lake Orion! Not just for U-Haul but all your rental neeeds! Fortement recommandé!
Harsh PI had an existing contract that was reserved from another location Upon pick up this was not known by the new location
kevin mLe personnel était amical et serviable. Great place to rent from
Lisa FThe customer service was excellent; they went far and beyond
shanetta nStaff was courteous and professional.
Scott BVery friendly folks and helpful to get the equipment hooked up. Made the process very smooth
Brett PMichigan location was very customer friendly!!
Linda BSmooth and easy
jeff hThe condition of the car and key retrieval was smooth. I wish there was slightly more communication ahead of time regarding the mobile pick-up process, but we figured it out pretty quickly.
Ruth PBien
Daniel WHe was one of your best retailers. Very helpful , efficient, understanding and compassionate too. I wish all your retailers were were this easy to deal with.
Darlene LI received a truck with 1/2 tank of gas a was told to bring back with a 1/2 tank. Even though that seems fair when you put gas back in no one can judge where a 1/2 tank level is. You end up putting more than you should. All other truck rentals it comes with a full tank.
thomas bI rented a trailer with a Sunday return. Was not told return location would be closed on Sundays. Showed up to return it but no Jack or logs available. Had to come back in Monday to return. Very annoying. Also, they would not let me return three mattress bags bought at another location - very annoying. Nice people but bad experience. Still have the three bags.
Catherine HGreat prices, very friendly and professional people working. I would proudly recommend them!!
EDWARD MYou need to change fillup policy I lost 60 dollars charleswestlake@gmail.com
Charles WWeren’t open during the hours they claimed they were.
Jacob LProfessional and friendly location
Kenneth WGreat Service at Lake Orion Equipment Rental. Always a great experience when renting items from them.
Jerry JThe service at this location was top-notch. Did not try to upsell. Instead, noticed I had an extra i did not need. Help with the ball hitch issue. Great job.
Jacob PWouldn't change a thing! Eric was extremely helpful, and was able to give me a number to call when the website for moving.com would not work. I moved from the east side of the state of MI, to the west side, so it was imperative that I had people hired to load and unload a 26' truck in two different cities!
Connie KOwner is very friendly and helpful! I will certainly be bringing other business here as well!
Mark CAll Good
JAMES JThis is a dedicated location, but does have unpaved areas. Sign indicating "returns in back" is partially blocked from view. Friendly staff. Staff was great.
John LStaff were helpful and friendly
Greg APickup and drop off was quick and easy.
Michael SOnly thing was the truck I used probably needs an alignment. Other than that everything was excellent.
harley mOpen on Sundays???
Mark SBest location, hands down
Randy WBest U-Haul rental location
Randy WNa.
Angela BWhen returning to the location in Lake Orion sales rep was very very helpful I was in a wheelchair and he came out inspected the truck and came to me in my personal vehicle so I would not have to get out in my wheelchair I give this place a thumbs up and will recommend it to anybody I come across
Robert EArrived early and truck was ready. Professional service
Jeffrey MStay exactly the same! Best rental place anywhere, best service!!! Would like to be able to rent trucks from this location, as I used to be able to do. Excellent service, terrific staff!
kevin lGreat customer service and easy return.
Kyle H