Évaluations des clients Lancaster Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lancaster Self Storage

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Kathleen D. le

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Le client n'a pas laissé de commentaire.

Pamela E. le

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Le client n'a pas laissé de commentaire.

Marc D. le

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Mobile app was difficult to say the least, rep came in to assist, but we ordered blankets and dolly, none of which were available at this location. We were also NOT told about mileage at all and got whacked in the end - VERY DISPLEASED!!!! Truck was AWFUL - whole side of the passenger door didn't seal so the whole trip was LOUD due to the wind blowing in. AWFUL experience all around, very disappointed.

Andrea Y. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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Great service. Keep it up. Thanks

Timothymichael Z. le

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Le client n'a pas laissé de commentaire.

William S. le

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Le client n'a pas laissé de commentaire.

Anthony C. le

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Le client n'a pas laissé de commentaire.

gary C. le

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Easy drop off

Robert P. le

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Le client n'a pas laissé de commentaire.

James B. le

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Be open ALL day, not closed for lunch.

Nicolas S. le

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Le client n'a pas laissé de commentaire.

Daniel S. le

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We were sent to 4 locations in order to find a truck, that I reserved a 2 month ago. We drove all over town wasted time and gas. Each location I was told, there was a truck waiting for me. The people behind the counter were all Clueless , The best part, my first location 2939 Bailey Avenue Buffalo, They were people smoking marijuana's in front of the store. So if you want to improve customer service clean up your satellite locations, they are dirty and not safe. Also the truck I rented smelled horrible. This complaint is only for the Bailey location not 6509 transit rd location. No complaints there.

Naveed Q. le

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Le client n'a pas laissé de commentaire.

KAITLIN C. le

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Le client n'a pas laissé de commentaire.

Jody J. le

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Le client n'a pas laissé de commentaire.

Benjamin F. le

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3rd time I've rented from this location. Expect to use it again in the future.

erin K. le

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After a round around of several locations, one so smoke filled it was in my nostrils for hours, this location was hosted by a very entertaining man who changed the whole experience around. I went from grumpy to at least accepting. I can't say I'm impressed with the uhaul business model but I was impressed by this location's owner who helped me and made it a bearable experience with his great sense of humor.

John E. le

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Joel was EXCELLENT. System issues out of his control were handled extremely well and efficiently. I will recommend to others without hesitation.

Craig D. le

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Le client n'a pas laissé de commentaire.

daniel B. le

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Your company under estimated the mileage and charged extra when i returned the truck in a day early. Truck was low on fuel (well below 1/4) broght back with 3/8 tank. Swept box of truck out before loading returned clean. According to google from truck pick up point to my sons new home 113 miles. Plus drive to storage unit in Lancaster load and return truck puts me over your mileage estimate. I have to pay extra because U Haul can't figure mileage. Bullshit!!!

dawn C. le

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Le client n'a pas laissé de commentaire.

Edward S. le

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The offering of this type of van is great.... easy to handle, etc.

Zachary E. le

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Le client n'a pas laissé de commentaire.

Michelle W. le

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Le client n'a pas laissé de commentaire.

Karen S. le

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Le client n'a pas laissé de commentaire.

Omar P. le

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Le client n'a pas laissé de commentaire.

Carl B. le

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Le client n'a pas laissé de commentaire.

craig K. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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1) Ordered a 10" Truck - received a 15' Truck. While there was no additional U-Haul cost, it made move more difficult in a urban geography. 2) Personnel at time of pickup was not helpful in response to a few questions and her primary goal was to get me out the door as quickly a possible.

JoAn J. le

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Le client n'a pas laissé de commentaire.

Carolyn C. le

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Le client n'a pas laissé de commentaire.

KWIK LAWN LANDSCAPE P. le

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Not happy at all

Debra W. le

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Safe place to store my belongings during the long distance move. Everyone is friendly and helpful.

Marissa G. le

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Very helpful, had to upgrade to a larger unit and the gentlemen helping was extremely informative

Eugene R. le

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Joel the manager is the best. Friendly, professional and a pleasure to work with. If we ever need a storage unit again we will definitely come back here. Thank you

Matthew S. le

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Well maintained and convenient. I needed a larger unit and they were able to accommodate me.

Jozsef C. le

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ok

Matthew S. le

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friendly help at the gate and they were able to accommodate my storage needs on short notice.

Ann K. le

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Great storage facility about 10 min from UB North campus. This was cheaper than all the others closer to campus. Definitely would recommend!

Joseph P. le

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The storage completely suited our needs. It was quick, accessible, reasonably priced, and very convenient.

Joseph B. le

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Will do business again

Bridgette B. le

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Friendly helpful staff

SUZANNE W. le

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Great customer service when we arrived and were informed location was not included in free month with UHaul rental. Called Uhaul for us.

SCOTT S. le

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Was never contacted about the unit, how to access it, what the next step was, or its availability.

SHANNEL S. le

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Great help. Answered all my questions.

RACHEL S. le

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N/A. I cancelled my reservation.

STEVEN B. le

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Clean facility and convenient to get to.