I would absolutely rent another unit and recommend to friends & family regularly. It was beyond my expectations.
Jessica P | Expérience générale
Customer Reviews for L&B Outlets
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The young woman who staffed and helped us with the storage was very pleasant and very knowledgeable.
Corina S | Expérience généralePrompt service. They knew what they were doing and made sure the trailer was safely and correctly hooked up to my truck.
ROGER BAbsolutely fantastic customer service ,we will be using her establishment again .
Lynne TProblem with the left turn signal blew the fues in my truck.
Jim BNothing, the folks at L&B in Stockbridge were amazing and super helpful. We ended up needing 4 rentals for our move. They were there every step of the way.
Jody TThey made it easy!
Constance MThey are very accommodating and friendly here!
Corey PExcellent job of handling the process.
Abhay VExcellent location and great customer service.
David BErika and Brian are always top notch! They are truly the moving experts
tom hEverything was great would use again
lesley w | Expérience généraleL&B Outlets is the only place I'll rent from. They're the best.
Shawn WIt was a nice, clean place she was very friendly. I had a welcome environment. And when you're in, there should treat it like you're one of the family. She was very nice person and I would recommend this place to any of my friend and thank you so very much for helping me out in time of great day.
Gerald SSo glad this place is close to home and she was nice
fran gFriendly service and was helped getting trailer hooked up. Trailer was perfect for what i needed.
Brent BNothing! Excellent Service!
Mauriceandre AQuick and easy, AAA+++. Great staff, thanks!
Jonathan CGreat friendly service. My favorite Uhaul pickup or drop off location
Cory SCan’t think of a thing.
Joe WOwner/Manager was friendly and helpful. The trailer was clean and ready to go. The owner explained the process and return information. This was a pleasant transaction.
David SVery helpful and pleasant experience with L & B Outlets.
Cherie CL&B outlets is a great place to rent from. They make it so simple and offer great help.
Bob VBetter stocking had to drive 60 miles round trip to get my size!
Leonard CCheck to be sure lights all work. The unit I used worked great. The original trailer I was supposed to get had a problem.
Dan EFast and easy and close
ANTHONY JU-Haul corporate needs to get there crap together. They didn't refund me for me early drop return.
WARREN SExcellent service and very helpful. We truly appreciate everything they did to help us out.
BARBARA BYour local manager Erica did an outstanding job and saved my move when other locations could not supply the proper equip.
Gary BReally sucked that I had to pay when I didn't use the truck. I needed a truck with a ramp, was said on the phone. I don't know what happened but I ended leaving the dresser where it was at and took the truck back because I thought it had a ramp. I guess I should've made sure. I never had a issue like this so it was new to me
Ashleylavonne EGreat service
lesley wOwner was great to work with.
Dale LExcellent service à la clientèle
jason gAlthough we understand the reason, the online return process was a bit "bulky". Not really sure if this can be improved given the need to verify the return. In any event, we were very pleased with the customer service and would definitely use this location again.
Paul GCompany Employee was very helpful n explained everything in detail. Employee is very knowledgeable and helpful in assisting customer needs. I would highly recommend this agency to anyone in need if U-Haul services.
Ronald SAwesome customer service at L&B.
John BErika we t above all exceptions. Only downside is I can't give a higher rating.
tom hThat was one of the best experiences I have had dropping off a trailer. The person went well above and beyond what was required. U-Haul is very lucky to have someone like that better than pick up.
john jUnderstanding
ANTHONY JEricka was great! very professional😊👍👍👍
rob bNothing. The staff person was awesome. Je les recommande chaudement.
Kevin Lhave dealt with U-Haul services in a lot of different cities. Your stockbridge location is best. I've been to friendly, prompt and very helpful . Give kudos' to location manager please.
Bruce WI would highly recommend, so pleased with the service I received here. She was wonderful. I will always come back to this location when needed.
Lori MEasy Rental, Clean equipment, wonderful customer service
Ronald HJust keep up the good work
steve wThese kind people had to listen to my complaint about how U-Haul lies about their product. I'll recommend for trailers only.
Rick MEasy drop off at night and answer my call promptly in the morning.
Daniel ACan't get any better than this place
Dana TI have rented /picked up from many locations but L&B Outlets is by far the best!
Thomas HTruck was ready & waiting for us when we went to pick it up. They even had it running so it was nice & warm. We needed a smaller vehicle, which they did not have at the time, so they upgraded us for free. Easy returns
Dawn BNothing, Erica knows what she is doing and very professional and helpful
Brad SEverything was good nice people I would rent there again
John BVery nice and friendly. Very helpful and knowledgeable.
Teresa PNothing. It is always a pleasure working with L&B. Very friendly and efficient.
Pat DThe service as great. Very easy to pick-up and return.
Scott SOur guaranteed trailer was not at our original pick up location in Howell and we had to go 2 hours round trip out of our way to pick it up at this location and return it to this location.
Cheryl DGreat all the way from reservation to hook up.
Merelyn SErica could not have made this any easier. She gave me several options due to some unknown logistics situations with my family.
Mary P