Évaluations des clients L&B Outlets

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de L&B Outlets

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rhiannon W. le

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Systems were very slow, took awhile to get the truck because of it.

Jason T. le

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Le client n'a pas laissé de commentaire.

Ronald S. le

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This is my third time working with this U-Haul agent and I must say that she is very professional and made sure that my needs were met. Equipment was clean and serviceable. I would highly recommend this agency to anyone.

Coreylea P. le

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This is my third time renting here. They are super helpful.

CHARLIE R. le

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Very nice and profresanel people

Ralph S. le

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Le client n'a pas laissé de commentaire.

Devin B. le

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Le client n'a pas laissé de commentaire.

Ronald S. le

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The service was great and the staff was very helpful and supportive.

Ronald S. le

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The Associate (Ericka) was very professional and courteous. She answered my questions about everything. I would certainly recommend L&B outlets to anyone needing a trailer or truck for their moving or hauling needs,

Robertwilliam G. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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The person who helped me was very helpful, even waiting 30 minutes after closing time so that I could pick up the truck! I highly recommend L&B Outlets in Stockbridge, MI!

Michael G. le

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Trailer is NOT 5' wide. I had it for an 1 1/2 hours. When I couldn't use it because it is NOT 5' wide, they refused to refund my money, or even a pro-rated portion of it. Very unhappy with Uhaul.

ryan M. le

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Le client n'a pas laissé de commentaire.

Anne D. le

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Staff were excellent and knowledgable, truck was clean, easy to operate. We will be using this facility again

matthew K. le

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Always a great experience dropping off here.

brook R. le

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I picked up a truck many times at this site. I had gotten insurance that one can add. On my way out where they had brought up the truck and parked it and left it for me to leave. I had ran over a plant which they had in the way. I stoped and said I would pay for it when I was done for The truck was for my husbands passying and I needed to get moving to get it done in the aloted time I was given. When I returned I was charged not only for the one plant I ground to the ground but for 2 others that looked as not harmed and had cracked buckets only. I would think this would fall under the insuranse I payed for but I payed a wopping 95 plus for these 3 plants which cost me more than renting the truck lol unless you add the gass I replaced I used 7$ . I was sad to see that they took advantage of me in my time of sorrow to make an extra dollar. for this I have no intrest doing bisness there ever again. I would never recomend it either also your insurance sucks if it could not cover such a acident which was in part their making too. thank you for your time Brook Riley

Amy T. le

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Le client n'a pas laissé de commentaire.

William H. le

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Winter dirt. Pleasant help.

Gary B. le

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Le client n'a pas laissé de commentaire.

Gerald A. le

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Le client n'a pas laissé de commentaire.

Michele M. le

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Nothing!

William W. le

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Le client n'a pas laissé de commentaire.

A and E E. le

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There always there even after closing if your in a spot they will come in at night to take care of you

A and E E. le

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Great job on a cold day they are always fast at there job even on a cold cold day

Michael W. le

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As always, Erica and her staff run a tight ship. Great service, very friendly and helpful! We've used their service 3 times and has always been excellent.

A and E E. le

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Stockbridge is number one in uhaul they go after and before hours

A and E E. le

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Good place glad they are there

Matt W. le

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Excellent service

A and E E. le

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Le client n'a pas laissé de commentaire.

A and E E. le

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There always there for you even after hours if you need one great place

Joe W. le

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Le client n'a pas laissé de commentaire.

A and E E. le

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This store is always ready for you when you get there good place

A and E E. le

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Le client n'a pas laissé de commentaire.

Peter R. le

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Thanks. Worked great!

Rod S. le

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Were great to work with. They went above and beyond to help me out.

Mike O. le

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No AAA discount, was told there was a military discount but it was already billed.

Jamie A. le

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Le client n'a pas laissé de commentaire.

Paul W. le

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Exactly what I expected.

Gary M. le

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Le client n'a pas laissé de commentaire.

dennis S. le

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Le client n'a pas laissé de commentaire.

dan S. le

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Le client n'a pas laissé de commentaire.

terry B. le

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Le client n'a pas laissé de commentaire.

gary M. le

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Le client n'a pas laissé de commentaire.

mark M. le

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Excellent location, fast, friendly service.

Allen M. le

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Le client n'a pas laissé de commentaire.

Marcello M. le

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Le client n'a pas laissé de commentaire.

ELMER B. le

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I do not appreciate being charged $60 for an additional day when I returned the truck 4 hours after the time I rented it the previous week. Next time I will use Ryder truck.

Erin K. le

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Le client n'a pas laissé de commentaire.

Derrick B. le

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Nothing

rickie C. le

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Le client n'a pas laissé de commentaire.

James C. le

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Le client n'a pas laissé de commentaire.

Tracy T. le

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Le client n'a pas laissé de commentaire.

CHRISTOPHER C. le

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Le client n'a pas laissé de commentaire.

John O. le

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There was a hole in the top of the truck. Could not be seen unless you were in the truck with the door closed. Had to fix it ourselves. Fortunately, even though it rained before we detected the hole nothing was seriously damaged. Since the truck was loaded before we detected the hole, we repaired it ourselves.

Bernadette K. le

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Le client n'a pas laissé de commentaire.

andrew H. le

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Le client n'a pas laissé de commentaire.

terri S. le

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Le client n'a pas laissé de commentaire.

carry R. le

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Le client n'a pas laissé de commentaire.

ROBERT F. le

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I will never recommend u haul after costing me 4 hrs travel, 100 extra miles and no reimbursement for there mistake. plus all the gas and time ...

Corey P. le

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Le client n'a pas laissé de commentaire.

Greg P. le

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Le client n'a pas laissé de commentaire.

Joseph C. le

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Le client n'a pas laissé de commentaire.

Gregg M. le

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The agents were personable and made you feel that your needs were important. They took the time to understand what my needs were then offered what they felt would be some good options for me to consider. Though they were a business, they helped me feel that it mattered to them how I could solve the moving task that I was facing.

Donna C. le

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Thank you for helping our move today go sooo smooth. Truck was there ready and clean. Appreicate the friendliness!

Paul B. le

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I've always found the staff at L&B Outlets to friendly and professional, and exceed customer expectations by paying attention to detail and always having equipment prepped and ready to go. You really can't ask for anything more from Brian and his team. I don't rent trucks very o

gary B. le

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It was top notch service and went without a hitch! Ms. Erica was knowledgeable and professional and there is nothing you could do to make my visit more professional. Next time I need a uhaul service I will definitely go back to L&B Outlet!

Gary R. le

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Service and equipment is excellent. Nothing really to improve upon.

Ryan W. le

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Small mis-hap where the furniture pads were not on the truck when I left. The pick-up location had changed last minute and I believe the list of additional equipment did not get sent over. We lost an hour of moving time so that was a bit of a bummer but it got sorted out fine. In all fairness, I should have also verified that all equipment was present upon pickup.

Ericka C. le

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Le client n'a pas laissé de commentaire.

Ericka C. le

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Le client n'a pas laissé de commentaire.

Kirk B. le

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Le client n'a pas laissé de commentaire.

Lawrence B. le

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The paperwork too long and unessasary, hard to understand who you are paying and what day to drop off with out more charges. I hope I don't need to do this again.

ERIC R. le

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Le client n'a pas laissé de commentaire.

Bryan C. le

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Le client n'a pas laissé de commentaire.

Bryan C. le

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Le client n'a pas laissé de commentaire.

JAMES M. le

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Le client n'a pas laissé de commentaire.

Patricia G. le

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My wife did not order or use U-Haul but received an email to her personal address suggesting that she did. Let's hope that you did not cooperate in a fraud by using her credit card as well. Shades of Equifax? Stephen Gray 617.939.3518

AE E. le

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Le client n'a pas laissé de commentaire.

AE E. le

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I used them all the time!

CHERRI W. le

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I think the cost of 99 cents for each mile driven is very high. Wish something could be done about it.

Allan C. le

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Le client n'a pas laissé de commentaire.

Danielle H. le

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Le client n'a pas laissé de commentaire.

denis H. le

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The previous renter didn't get the truck back on time. L&B Outlets worked with us to allow us enough time to get moved without costing us extra due to someone else being inconsiderate and not keeping their promise to have the truck back on time! Thank you very much L&B!

mark A. le

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Le client n'a pas laissé de commentaire.

Jean S. le

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After hours drop

Randy B. le

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I can see nothing to improve. The attendant was knowledgeable, and pleasant. Overall a very good experience.

AE E. le

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I use L&B Outlet for all my moving, great little place, awesome people, cute store with everything in it

Andrew B. le

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We reserved a 15 footer, which was not on hand at the pick up, which was the only reason we selected this location. However we did end up with a larger truck for the same rate.

Larry O. le

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Le client n'a pas laissé de commentaire.

Paul B. le

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Friendly staff, easy check in/check out. And their L&B Outlets store has all sorts of interesting merchandise. Highly recommended.

tom P. le

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Le client n'a pas laissé de commentaire.

Matthew K. le

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Le client n'a pas laissé de commentaire.

Matt W. le

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Le client n'a pas laissé de commentaire.

Debbie H. le

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Excellent customer service . Our trailor was very clean. Just wish there was rug maybe behind the seats wall behind us, was alittle loud. For our 3 hr. Ride. Would recommend and rent again.

Michael W. le

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Erica and staff are exceptional. Extremely proficient and courteous. I'd recommend them to anyone in the SE Michigan area for their uhaul services as well as their sales and services. Best, Mike Chelsea 913.702.6513

AE E. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Semper Fi! Thank you, Mike, Chelsea

Scott D. le

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Got charged Twice for the rental. Everyone says it's a hold charge. But it's still there. I will not be renting again.

Michael W. le

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Erica and staff were extremely, helpful, courteous and expedient. Thank you, Mike from Chelsea

AE E. le

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Always use L&B Outlet for my towing needs