Customer Reviews for Landrum Hardware
(Concessionnaire U-Haul dans le voisinage)

360 évaluations

1712 Hwy 14 E   Landrum, SC 29356

(864) 457-7578

Heures d'ouverture de l'établissement

  • Lun au sam : 7h30 am à 6h pm
  • Dim : 1h pm à 5h pm

Services dans cet établissement :

Pour nous contacter

(864) 457-7578

1712 Hwy 14 E
Landrum, SC 29356

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au sam : 7h30 am à 6h pm
  • Dim : 1h pm à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Tom S. 
Évaluation :
5

I was supposed to have a full tank of gas leaving but I noticed just a few miles down the road I had 3/4 tank. I filled for return but warned the customer service guy that they may have people siphoning gas after hours since gas is sky high. Great folks, love Landrum Hardware!

Ralph B. 
Évaluation :
5

Nothing. Absolutely pleased with everything.

Joshua R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenna H. 
Évaluation :
5

Super helpful, super friendly.

Joseph B. 
Évaluation :
5

Landrum Hardware is always dependable.

Samantha W. 
Évaluation :
5

Excellent service and facility. Helpful competent employees

Bob B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sue M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amanda W. 
Évaluation :
5

I received wonderful, personal service!

LINDA P. 
Évaluation :
5

Very friendly and quick. THANKS!

JULIA O. 
Évaluation :
5

The gentleman who helped us was very nice and helpful. I would like to know if you give discounts to 501(c) 3 Charities? We rent a truck every 3 to 4 months to transport dog and cat food to 2 local Rescues.

Betsy G. 
Évaluation :
5

no problems.

Donald E. 
Évaluation :
3

Better maintained, cleaner truck. The visor for the driver was missing, and his drive into the sun was a challenge. There was toilet paper with excrement under the passenger seat which we found when we were getting ready to return the rental truck. The driver's door barely latched when closed. The folks at this location are nice enough, but much could be done to improve the U-Haul rental experience here.

Janet B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles A. 
Évaluation :
5

the after hours web check in is not use friendly

Keith T. 
Évaluation :
5

Always a great place to rent trucks from!

Roy K. 
Évaluation :
5

The people at Landrum Hardware are helpful and easy to work with - we appreciate them!!

Roy K. 
Évaluation :
5

Landrum was the 3rd location you sent me to to fulfill my reservation. Therefore I kept my crew waiting for two hours. The U-Haul app leaves much to be desired. It wanted me to put in one code but kept sending me a different kind of code which didn't work. This same app was difficult two years ago. You need to revamp this system or get rid of it.

Robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clarke H. 
Évaluation :
4

Very nice and understanding as the original pick up location was to be in NC. He gave us some credit on the mileage

Douglas G. 
Évaluation :
4

A bit understaffed...but I think that is a problem everywhere.

Julie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James V. 
Évaluation :
5

Wheels need to be balanced. At highway speed ( 60 - 70 ) it would shake your teeth out. ;-)

Lee N. 
Évaluation :
5

The young man that helped me was very professional. Thanks

William B. 
Évaluation :
3

Engine light came on, but gauges were normal. On returning the truck, I parked by my car so I could retrieve a ramp and some boards. When I was finished doing this, your impatient employee quickly drove off the truck without giving me an opportunity to sweep it out. When I was charged $25 for returning the truck dirty, I was more than a little offended.

Brian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
3

I called and asked How much Fuel I should bring the Truck back with the day before as they were not clear about it when I departed the pick up location. when I returned the Truck I put in exactly what they told me 3/16 of a tank the dispatch amount. I Returned the Vehicle exactly as I was told and was charged an extra $30 Dollars as it was not to UHAUL specifications. Very disappointed as for the most part it was a good rental experience and then I get charged for their mistake not mine. Will not recommend UHaul to anyone and will not work with them again...

Stephen T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARLO H. 
Évaluation :
5

Agent was pleasant, helpful and eager to work to provide me with what and when I needed a vehicle.

Bruce K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicolas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicolas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HENRY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon S. 
Évaluation :
5

S.O.

Garland G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchel M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HARLEY S. 
Évaluation :
5

Everyone was very nice.

Phillip M. 
Évaluation :
5

Running Lights stopped working.

paul F. 
Évaluation :
5

Awesome

Renee D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William D. 
Évaluation :
5

Phone app does not fully work. Experienced this on another occasion at another pick up location.

Thomas W. 
Évaluation :
5

Verify the fuel level with the customer at the time of rental instead of relying on what the previous customer entered.

Virginia P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

douglas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy K. 
Évaluation :
5

The front end of the truck shook a lot above 60 mph.

Jf L. 
Évaluation :
5

Very helpful and quick service. Easy to park and return a large truck.

David W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

abraham B. 
Évaluation :
5

The truck really needed to be aligned.

Matt P. 
Évaluation :
5

Associate who registered me was a pleasure to deal with. Friendly, knowledgeable and professional.

Keith W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob M. 
Évaluation :
3

They were not very friendly and basically got the job down with little to no interaction with me. I returned the truck a day early with extra gas no thank you no offer for a bit of $ back just “get it done and you outta here attitude. The person interacted with other employees but ignored me. See nots for being sextexted one hour after Cincinnati pick up no offer of compensation. Over truck ran well I would give the experience with this u-haul ever t a 7 out of 10

Jackee C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Blake M. 
Évaluation :
4

Great staff

Richard C. 
Évaluation :
5

In the future I will reserve in person at this location. The uhaul phone person did not know the store hours or that they were open on Monday

Susan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott C. 
Évaluation :
5

Wonderful experience

Dianne D. 
Évaluation :
5

Excellent pick up and drop off service!

Kenneth M. 
Évaluation :
5

Very helpful everytime I go to this location.

Myron B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan B. 
Évaluation :
4

Location and staff very helpful. Location significantly further than reserved location and truck size different than reservation. The time alloyed for rental was reduced by 1 day and despite having to travel to a different state to pick up the rental mileage allotment was not increased. This has nothing to do w the location and staff since reservation was made online. I did not receive notification regarding location change or other changes to reservation. No compensation offered or given for significant inconvenience.

TERENCE M. 
Évaluation :
5

Great Customer Service

Elgin W. 
Évaluation :
5

Super easy. Truck was ready to go. All info was explainec... would use this place again

Donna M. 
Évaluation :
5

This was the second location we had to visit because we got to the last part of the contract at a different location and the computer system went down. So we had to wait several hours before we could try again to rent a trailer. The folks at the Landrum location we wonderful!

ANGELA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
4

I had made a reservation to pick up the truck at Hendersonville UHaul on Airport Rd.. When we arrived, the person working at that location was SOOO rude. He wouldn't even make eye contact with me. We had to drive to Landrum. The worker in Landrum credited the $50 reservation guarantee but now I see it was subtracted from my account. As the past three times have been, my experience with uHaul has been stressful and unprofessional. I can't even fathom how a successful company is run this way.

Nancy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

skee T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger H. 
Évaluation :
5

Floor of trailer was very dirty.

William C. 
Évaluation :
5

I have used Landrum Hardware on several occasions. Every time it has been a pleasant experience. They are very informative and answered my questions about the truck ,hand truck . I will continue to use them if Or when I need A Uhaul. Great local service

Angela K. 
Évaluation :
5

To many fees! But I guess that's how the world works! Ad says 30$ for 24hrs plus miles which I get. But if I didn't get it back on the same day would have been 2 day rental not 24 hrs an 28$ coverage for something But whatever absolutely nothing against where I rented it from they were awesome

TRAVIS B. 
Évaluation :
5

The app is garbage right now. I've used it in the past and it was super handy, but it has not worked the the past two weekends. Because of this I have been forced to unnecessarily come in contact with people when I'd rather not.

Wade D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suzanne B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marion H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Z. 
Évaluation :
3

The people at this location are very professional and friendly and helpful. But the equipment (trucks) are in terrible condition and filthy dirty on the inside of the cabs. Doesn't look like anyone bothers to clean them...ever. When I rented out of Atlanta they took a lot of time and effort to clean and disinfect the trucks because of Covid. This is not the case at the LANDRUM location and it should be!!

Paula R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Abe G. 
Évaluation :
5

Nothing everything was fine. Thank You

Linda R. 
Évaluation :
5

Landrum Hardware made it very easy and quick to rent the truck . I've rented from other places in the past, and it always took a long time to rent and return. It seemed as if it wasn't a top priority to get the Uhaul customer taken care of . Landrum hardware was the quickest and easiest I have ever experienced. Way to go !! And thanks I will be back .

Angela K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John N. 
Évaluation :
1

I'm requesting a full refund on my service they keep trying to charge my debit card for five times the agreed upon amount

Brandon V. 
Évaluation :
1

It was nothing to do with the location of the pick up, I will never EVER use uhaul again though, I was stuck and had to sleep in my truck waiting on the 75 dollars yall put on hold without telling me a god damn thing about it, so I could not buy any gas since yall put that money on hold.. and it would have been different if I was informed it was going to be taken before hand, but I had no idea and when I called and talked to somebody about it they said yall couldn't so anything about it.. it was god damn bullshit and you have completely lost ALL of my future business.. I will go to ANY OTHER rental company besides U haul from now on!

Joshua W. 
Non les évaluations ont été soumises pour cet établissement.

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