Le client n'a pas laissé de commentaire.
Brennan Burt
Customer Reviews for Lang & Sons Body Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The truck with filthy and not swept out. All of the dings and exterior damage was not all marked. So I took my own footage. I requested furniture dolly, utility dolly, and furniture pads. When I opened up the back, there was no utility dolly. They called and told me they didn't have the furniture dolly's so I purchased some of my own to use. I ended up not using the furniture pads. When I went to pick up my truck, my app would not allow me to pick it up as they had not "scheduled" my pick up. It cut into my time by about an hour as I spent time on the app and calling customer service. I will NEVER give Lang & Sons my business for U-Haul or any other service. I have rented U-Haul several times and this was by far the WORST experience.
Kathleen HarperThe sales person was very nice
gabriela ogueraProximity to my residence was very close. Box truck was clean and in good working order. Facility had a wide variety of trailers and trucks to choose from. Check out and check in was smooth and painless. Will rent from this location again.
TAYLOR AUGUSTLe meilleur
kendell simonProfessional service.
Paul GautreauWhen I give cash and told I will get my deposit back at the place when I drop the truck off, I expect my deposit back!! I did not get my deposit because they said they didn't have any cash and I would need to wait for uhaul to send it. This is not the info I was given at pickup!!!! Where's my DEPOSIT?????!?!
Bonnie EislerThe lady who help me she was amazing
Darlene CauseyThis was the 4th Uhaul truck I rented in the last 4 weeks. All were good experiences with the exception of 1 which the truck had a check engine light on, however the service tech said it was ok to drive with the engine light on. Overall a good experience.
Richard StierwaldParking is a bit of a problem but otherwise nice.
Richard StierwaldVery helpful
ROXANA ACOSTA PINEDANothing the service was excellent
will santiagoVery dirty, outside and inside.
Jalen AntoineI love it very helpful I. Actually went back 3 times
Franchelle rilesSo helpful and flexible, thank you!’
Alice NoelGreat Staff! Quick and swift service
Paul LandryJrJerry and his crew were very friendly and helpful excellent experience.
Stacy Riley SrThere was no one at the business and this all had to be done entirely online. That process took more than an hour. Ridiculous. Will never rent from uhaul again.
Jason BankstonThis location was great, I have no complaints. I was rather annoyed at the uhaul website sending me to locations 15 to 20 miles away to rent when this location was less than 5 minutes from my home.
Rene MaddenKeep doing what ya doing.
GINO HOLMESGive this location more equipment to rent.
BERNARD PENTNEYI cannot think of anything that would improve my experience. It was great from start to finish. Merci.
Darrell WagnerMake sure customer know about the online drop off process.
TODD RISNERThe U-Haul website was not working well and we spent over 1 hour doing the "paperwork". Then the trailer was hooked up and the lights were not working. At the time we didn't know the cause so we voided the rental agreement and I went home. I diagnosed the problem to be the trailer fuse. I returned later that day and picked up the trailer. This time the U-Haul website still was not working well. After a small wait, the "paperwork" was complete but they charged me more than the original amount. Then they checked the lights and hooked-up the trailer. About a 1/2 mile down the road, the trailer disconnected from the hitch and the trailer was dragged to a stop. Thank fully, the saftey chains worked as they were supposed to. I immediately called the company and they rushed over to fix the problem. They apologized and i went on my way.
JACQUES SAUCIERMy truck was filthy, wet and had a sour smell, the location wasn’t convenient for the charge of mileage ..I requested the uhaul near my home, when is approximately 0,5 mile and I was sent to another parish… The location was trying there best to accommodate but some things were out there reach ..
RHONDA BROWNThe UHAUL app would not let me pick up nor drop off truck with my phone. Lang & sons body shop was more than helpful making sure to do everything their self to allow me to pick up my reservation
Jacob Melanconthanks to the office in Chalmette to help us with the confused dispatched team. thanks again Lag and Sons
Mark SchumakerPut a step on the big trucks so it is easier to get in. I am 5,ft 3 and it was all I could do to pull myself up in the seat. Plus The am 76 yre old
NANCY ROBINSONYour home office needs improvement! I had No problem with pick up location. They were helpful and knowledgeable. Your home office and online was confusing and complicated. Checking in and out was a disaster. I've always used Uhaul and have Never had this much confusion or problems. Fix your online check ins and check out
Stephanie KempSome one stole the dolly, when I went to pick up the truck it was wiled open.
Eunice RoquesNothing you guys was very friendly and professional .
monique jamesNothing! Fabulous experience!
Felix FamularoGreat service
Bruce MelanRosie was wonderful! I also talked to Kim at customer service for drop off and she was awesome!
Bernadette CardarelliJUST KEEP UP THE GREAT WORK
RICHARD FRANCINGUESAbsolutely nothing. This location was about 20 minutes away from my home but the only one that had the truck I needed The office staff was friendly delightful and I plan on renting from this location at every opportunity.
Kimberlyn MoudgilThe truck smelled like a barnyard and the ac kept going in and out.
Letitia JenkinsNothing the service was beautiful,
James MillerN/a
Gene HartneySuper nice!
Heather AtwoodAlways have great service at that location.
Eshambralaqu WhiteBefore they close out a person receipts and go over charges before charged to a customer card
Brenda CrowleyHad an overall great experience and would recommend using them anytime!
Misty CardonGreat service; friendly helpful staff.
Carol BurasCouldn’t imagine.
Jude GoodaleMy experience at this location was exceptional. I had previously tried the Uhaul in new Orleans on frontage road and it was a horrible experience. So glad Lang and sons were able to assist me, they went far above and beyond. Without them I would have selected a different moving option because of previous Uhaul experience in new orleans.
KAREN FRYER OWENSVery easy pickup and drop off. The truck was farley new and clean.
Jarred SummersShow the renter to the truck.
sybil bachemin