The unit I rented leaked and a bunch of my furniture and other items were ruined. And while I should have obtained insurance, I did not think I would have to be insured against the storage place itself. You would think for the money you pay, being dry would be one of the expectations.WANDA L. | Expérience générale
Customer Reviews for Lapeer Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lapeer, MI 48446
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : fermé
Heures d'ouverture spéciales
- 10/28/2021: 9h00 am - 3h00 pm
- 11/24/2021: 9h00 am - 3h00 pm
- 11/25/2021 - 11/26/2021: Fermé
- 11/27/2021: 9h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Good transportation for moving a house. However keep in mind the roof leaks. We loaded the night before and has some water on our stuff the next dayClark L.
Le client n'a pas laissé de commentaire.GREGORIO C.
Le client n'a pas laissé de commentaire.Marleasha K.
Le client n'a pas laissé de commentaire.DONALD MICHAEL D.
Le client n'a pas laissé de commentaire.ROBERT ERNEST S.
Le client n'a pas laissé de commentaire.SILVINO C.
Le client n'a pas laissé de commentaire.EDGAR REA P.
Very good experience. Very friendly and helpful person assisted me. Merci!JOHN GERARD H.
Le client n'a pas laissé de commentaire.KIMBERLY S. | Expérience générale
The trailer was well maintained and mechanically sound. However, it was pretty dirty on the floor and the blankets gross.RYAN B.
Arrived on short notice and the proprietor was very kind and helpful. She ensured everything was setup correctly before I departed with the trailer.Marcus N.
Paid for dolly, but said didn't have any there.SHAWN FAY H.
Le client n'a pas laissé de commentaire.DAVIDALAN G.
Le client n'a pas laissé de commentaire.Crystal L.
My belongings were very dirty (severe dust & cotton seed) from using this storage unit due to units are not completely enclosed up by the ceilings. My belongings were at a different storage facility for 4 years and was alot cleaner prior to this storage facility. I believe due to open ceiling with all other units is the problem. Very nice friendly staff.CAROLINE D. | Expérience générale
We only Moved out. Because of recent financial issues. The staff was very nice.STEPHANIE B. | Expérience générale
I had called the u-haul guy told him I was going to be a little late because I had just only 2 people helping me move I couldn't help as I have health issues. I kept him informed the whole time what was going on he was getting mad at me told me I would have to pay triple if I didn't get there right now I'm 20 miles away he had charged me an extra 190Beth W.
Le client n'a pas laissé de commentaire.Keith C.
Le client n'a pas laissé de commentaire.BRIAN K. | Expérience générale
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.NATALIE ANN W.
Le client n'a pas laissé de commentaire.CHORBEN CHAD C.
Le client n'a pas laissé de commentaire.Cassandra F.
could be open earlier on weekends.george B.
Sale rep was very friendly and helpful, thank youMARCUS DANIEL B.
Location was closed on a weekday during normal business hours.Robert W.
Very easy drop off.LORI S.
My issues with my rental was I was not given the proper information as to where to pick up my rental. I went to the location on the email I was sent and it was not correct. Need to give customers updatesPaul P.
I would like to recognize Trevor for his help in matters pertaining to the units and securing the U Haul truck and recommending a mover company. He was very friendly and he projected a professional manner with each contact. Michael SosneMICHAEL S. | Expérience générale
Le client n'a pas laissé de commentaire.Michael S.
Uhaul does not have a veteran discount, which is very upsetting!JOHN MICHAEL R.
Le client n'a pas laissé de commentaire.GERALD LEE W.
Le client n'a pas laissé de commentaire.Roger K.
Le client n'a pas laissé de commentaire.Alan S.
Thought I ordered a truck with ramp First I ordered smaller trick.when I knew there wasn't a ramp. Changed to one with ramp But when I got to location to move, opened back door and no ramp. Disappointed .Kim A.
Get a bigger lotWilliam M.
Le client n'a pas laissé de commentaire.Ronald S.
Keep the rental cost the same from Howell, MI to Lapeer, MI a 59 $cost increase.Thomas T.
Le client n'a pas laissé de commentaire.Jessica N.
No improvement needed at this location.MICHAEL JAMES S.
Great doing business with.ELIDA B. | Expérience générale
Le client n'a pas laissé de commentaire.RONALD H.
Customer service person was excellent.HOWARD JAMES D.
Le client n'a pas laissé de commentaire.Ashley G.
Le client n'a pas laissé de commentaire.Robert G.
nothing, trevor is very helpfulSCOTT RUSSELL L.
Le client n'a pas laissé de commentaire.DONALD D B.
Le client n'a pas laissé de commentaire.Mark W.
Inform customers beforehand of what is required when picking up through a mobile deviceHannah B.
Le client n'a pas laissé de commentaire.Derrek M.
Nice, friendly and welcoming... Very helpful and professional service. Thank you!!Christopher F.
Le client n'a pas laissé de commentaire.ALLEN LEE B.
The mileage never had an option to uploadTimothy M.
Le client n'a pas laissé de commentaire.Adam L.
Ryan and Trevor are very knowledgeable, and offered suggestions for a successful move and storage afterwards. Definitely will recommend!RICHARD PAUL S.
Le client n'a pas laissé de commentaire.BLAKE C.
Le client n'a pas laissé de commentaire.Loren G.
Great service Staff was very accomidating and promt on service.Jeromerobert S.
When doing the verification, calls for approval show up as spam risk so people don't answer.Justin R.
The technician was very helpful, professional, and polite. It was a good experience.Didrik K.
Le client n'a pas laissé de commentaire.Paul D.
Everything went as well as it could of in and out in 10 minutesMICHAEL ANTHONY D.
Le client n'a pas laissé de commentaire.KERRI L.
Rude rude rudeKERRI L.
We should never have been given this trailer as it was not road worthy.Denise S.
Le client n'a pas laissé de commentaire.Scott C.
Le client n'a pas laissé de commentaire.Phyllis M.
Le client n'a pas laissé de commentaire.brad L.
Person that handled us was very friendly and easy to work with.GENE ALAN B.
Everything was good.Mark H.
Confused on drop off protocol because I had trouble accessing the app. However once I spoke briefly with and employee and then someone on the phone they were able to assist me through the process of returning without the phone. Very helpful and pleased with experienceCOURTNEY FAWN C.
The seal around the windshield was broken, got to stop and buy tape to fix it. We had to drive 10 hours in a very loud truck. It sounded as though a window was down doing 70 down the expressway. Radio has to be on highest volume to even start to hear it.Tamara B.
Le client n'a pas laissé de commentaire.Amanda G.
I would not recommend Uhaul.VICKIE W.
Le client n'a pas laissé de commentaire.Brian H.
Did not give me the truck I requested. Did not include the Furniture Pads and Dolly I requested. The Truck they gave me was not in the lot and I had to choose a different one. This site is a shit show and returning this truck was impossible. I will NEVER use u-haul again, I'd rather pay extra for some other rental company.Daniel S.
Le client n'a pas laissé de commentaire.howard D.
Le client n'a pas laissé de commentaire.Pam C.
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.Lance V.
The U-Haul app doesn't work, would be a powerful tool if it did.James P.
Le client n'a pas laissé de commentaire.LeAnn G.
Lock down hasps were all rusted and very hard to function . Probably have not been oiled in years . Very frustrating when working in bad weather .Glen P.
Le client n'a pas laissé de commentaire.Jaclyn W.
Le client n'a pas laissé de commentaire.James P.
Fix the 24/7 sharing app. I had to call to return the truck. The app crashed when I picked it up. When I returned it it would not let me put the return mileage in.Jeremy M.
Was not happy that we were told to have the truck returned by 9 AM the 26th of March and we had to do a night time drop off because people were working, so it was dropped the night of the 25 and we were charged for an extra day?TENA D.
Le client n'a pas laissé de commentaire.Paul B.
Le client n'a pas laissé de commentaire.Kaylee K.
Le client n'a pas laissé de commentaire.Kathryn W.
I wanted to rent a van, but I couldn't because I don't have a credit card. Merci.Diana M.
Seat was a little uncomfortable. Needs to go back a little further.Dwight H.
Nothing. Everything was greatRobert Z.
Excellent customer serviceKevin H.
Ryan was knowledgeable and very helpful with my needs. Ryan took the time to explain what would work best for me traveling 1300 miles to my new home. Ryan was pleasant and thoughtful..... Thank you Ryan.ROBERT D.
Just keep doing what your doing, no complaintsSteven M.
It was great that they accommodated me and supplied a truck of a larger size for the same price. I was glad to have reserved it days in advance, otherwise it would have been an issue and unavailable.Gretchen V.
Computer authorization issues on that day , but it all worked out ok.Terry L.
Le client n'a pas laissé de commentaire.Justin M.
How bout have someone there when you tell customers there will be so I don't have to waste time getting my money backjohnna L.
The check-out process was slow due to computer problems.jay C.
Le client n'a pas laissé de commentaire.dan S.
Le client n'a pas laissé de commentaire.Greg G.
Lapeer location was excellent, once I got there! I was supposed to pick up the unit in Grand Blanc but the 2 units they had were broke, so I had to drive 50 miles extra round trip to pickup and return a unit. Not to mention the extra time it took.Thomaslynn B.
Le client n'a pas laissé de commentaire.Stuart E.
Le client n'a pas laissé de commentaire.Scott T.
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