Nothing. This is a model location.MARIO R.
Customer Reviews for Lathrop Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Carlos M.
Le client n'a pas laissé de commentaire.SUSAN Z.
I had a smooth experience. I love it when things are easy.Nicholas B.
Le client n'a pas laissé de commentaire.JILL J.
Le client n'a pas laissé de commentaire.LONNIE A.
Staff was thorough and pleasant. I was in a and out with ease.Carin R.
The staff didn't even speak to me until I approached him ,he seemed kinda rude and didn't wanna helpVINCENT S.
Limited parking spaces available.Joseph C.
Give the morning Rep a raise!! He was great, thoughtful and pleasant. Fire the pointed afternoon Rep!. She was cold, disrespectful and a poor communicator - we all would never go back there again.KATHLEEN K.
Le client n'a pas laissé de commentaire.MICHEAL W.
Very fast service, good job MatthewCHRISTOPHER G.
Great, friendly staff!Diane A.
Le client n'a pas laissé de commentaire.STEVEN R.
Very helpfulJOSE L.
Le client n'a pas laissé de commentaire.DENA H.
Internet was down. Had to use the 24/7 app. An "hour "later finally got through and approved. Then when I returned, could not return truck, 22 pictures of the mileage and fuel . Would not go through on app. Took picture of truck at site and left it. Very frustrating app. But the people at the sight were very nice. Thank u, till next time.Philip P.
Very clean office. Excellent service no hassles in and out service.DAVID E.
Le client n'a pas laissé de commentaire.MICHAEL G.
Customer service was very clear and explained my questions well. Will be proud to refer friends. ThanksFRANK W.
They were closeERICHCHRISTOPHER A.
Le client n'a pas laissé de commentaire.CHAO L.
Le client n'a pas laissé de commentaire.GARMANJIT K.
Ensure the pick up location actually takes uhaul When I was ready to drop off at original site, They said they haven't take. Uhaul in over a year. When you are moving, the last thing you want to deal with is being on hold and transferred 5 times to try and figure out where to drop off.Tess F.
Le client n'a pas laissé de commentaire.Juan M.
Le client n'a pas laissé de commentaire.TREAJETTA D.
Le client n'a pas laissé de commentaire.DAVID I.
Staff was friendly. Truck was ready to go when we arrived.Melissa K.
Just want to apologize for forgetting my phone for check out and leaving the truck without the keys briefly causing a scare.MELISSA K.
Good service and excellentRomulo A.
Le client n'a pas laissé de commentaire.ZETA H.
Le client n'a pas laissé de commentaire.JENNIFER M.
Le client n'a pas laissé de commentaire.SHERRI R.
Excellent customer service everything was clean and ready for me to use quick and easy in and out thank youLATAWNYA H.
Le client n'a pas laissé de commentaire.DANIEL L.
Le client n'a pas laissé de commentaire.SHELLY F.
Staff was very nice ðŸ˜ŠKRISSY W.
Le client n'a pas laissé de commentaire.JOHN E.
Le client n'a pas laissé de commentaire.CRAIG W.
Excellent customer serviceKULBIR D.
Our customer service, Matt was great!!RAYMOND S.
Le client n'a pas laissé de commentaire.FEDERICO Q.
The 26-footer that I rented was dirty inside and out and the first thing I had to do was go to the gas station to get gas because it has 3/8 of a tank the people behind the counter it's a storage place where bad-mouthing U-Haul . There was no Dolly inside when I open up the back door. I would strip them of being a U-Haul representative because it is hurting the companyRichard B.
Great customer service Lathrop Storage is the Best!!!MANUEL S.
Le client n'a pas laissé de commentaire.LAWRENCE S.
We drove 24 miles total, but yet they said we used 1/4 tank of gas and more miles than we used. Not happy at all! There is no reason my rental fee should have doubled!!KIMBERLY M.
Le client n'a pas laissé de commentaire.MARK B.
Le client n'a pas laissé de commentaire.JAY P.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Dwayne G.
When I made my reservation to pick up a pickup truck, I was to get it at the Manteca, Ca. Off of Main st. and HWY 120. Was there for 35 minutes when I got a call from your office / appointment center stating that the location I was at , they don't have a truck for me. I started I'm looking at the truck now. She said that truck has been rented out already. Then the lady said I can go to Tracy, Ca. I said NO that's too far. I said is there one in Lathrop, Ca. She said yes and booked it. I went over there to pick up the truck and the lady was so nice to me. Thank you so much to the lady in Lathrop, Ca. Jay PattersonCARY P.
We always return to this U-haul location because of the customer service we receive.BRENDA L.
Doing the registration online was really easy and in turn made the pickup easy as wellJennifer H.
Great service and very convinient after hoursJOSE F.
Heather, was exceptional. As the owner of Realty ONE Group Zoom, employing over 100 employees I can say that Heather truly exemplified the truest definition of customer service. This location has my business for life and my sphere of influence will hear the same. Thank you for having someone so understanding, compassionate and people driven to be the face of U-haul. 10 star service! Josh Anderson, CEO-Owner, Realty ONE Group Zoom (209) 688-5251JOSHUA A.
could not return truck to across the street u-haul, had to drive 30 miles backDANIEL H.
Customer service was great! Super nice, and very fast. This is my second time using this location.ARIANNE D.
Le client n'a pas laissé de commentaire.Haoquan L.
Le client n'a pas laissé de commentaire.Vincent L.
Very easy process and helpful customer service.James L.
The local locations I dealt with this trip were all great. But the overall reservation process and corporate obligation fell well short of poor. Long story short, made the reservation 1 month ahead, by chance I found out that there was no trailer available the day before I was to pick it up, after many phone calls and 4 different pick location changes I was told there was only one trailer available, 150 miles away from my home. Arrived there at the time specified and there was no trailer available. Ended up getting one 40 miles from my home. All of the staff I dealt were helpful and polite, but UHAUL's system has major holes in it that could leave you without critical equipment. I suggest paying for an extra few days if your needs are absolutely depended on having the equipment during a specific time frame. Or find another rental company.Thomas R.
Le client n'a pas laissé de commentaire.Kenneth P.
Staff very knowledgeable and friendly.TIM B.
Le client n'a pas laissé de commentaire.Christopher G.
Le client n'a pas laissé de commentaire.Joey V.
Nothing to improve. Customer service was great!!Rachel V.
Le client n'a pas laissé de commentaire.John P.
Great customer service!!Sonia P.
Staff seemed overly annoyed with customers asking clarifying questionsdevon D.
The customer service was wonderful.Jerrell L.
Le client n'a pas laissé de commentaire.Shelly K.
Le client n'a pas laissé de commentaire.RACHELLE D.
Le client n'a pas laissé de commentaire.Yolanda Q.
The interior of the cab and the windshield could have been cleaner, but hardly worth mentioning. I would like to say the customer service was friendly and efficient. Merci.ruben N.
Le client n'a pas laissé de commentaire.sarah M.
The car was slightly dirty but nothing to hinder the experience. They didn't provide the two dollies I ordered and getting the refund from mobile or electronically was a lot of work and waiting. Ultimately I just had to tell the employee when I returned the rental and he reimbursed me no problem. Overall, my experience was good but it could of been smoother.Patrick B S.
Le client n'a pas laissé de commentaire.Shane W.
Thank you for the great customer service provided for the rental. Best service I have ever had with U haul. I reserved the truck picked it up 5 mins moved what I needed to move,filled it up with gas and dropped it off. In N Out. Thank you again!BENJAMIN J.
Le client n'a pas laissé de commentaire.Patrick C.
Le client n'a pas laissé de commentaire.marco T.
Le client n'a pas laissé de commentaire.William B.
wipe down trucks between rentals, very surprised it wasn't considering all that is going on with covidNoreen J.
I had checked-in online, but the person at the counter seemed to not know that and asked that I send my DL once again, and once I told him that I had checked in online, it was a breeze. Then as I was leaving I asked if the items that I had requested when I reserved online where in the truck, and again, he was unaware that I had requested the items, and he had to do the paperwork once again to update the pricing. Other than this, which didn't take much time, I am happy with the customer service.Claudia B.
I was satisfied with the equipment but Not the movers. They did not show up.Artika K.
Le client n'a pas laissé de commentaire.Vincent R.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Jeromy M.
The customer service person named April was helpful and niceWilliam S.
Le client n'a pas laissé de commentaire.Marc S.
Awesome customer service was excellentDavid B.
Le client n'a pas laissé de commentaire.Mariah G.
Le client n'a pas laissé de commentaire.Harpreet G.
Make sure that the vehicle is clean.Donald B.
Le client n'a pas laissé de commentaire.DANIEL M.
Le client n'a pas laissé de commentaire.eric L.
Le client n'a pas laissé de commentaire.Kenneth W.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.Jaycob F.
Le client n'a pas laissé de commentaire.Dave D.
Service was great!!Donna V.