Le client n'a pas laissé de commentaire.
Mitchell B
Customer Reviews for Les Serres Michaud
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I don't think you can make it too much better. It's good now as it is. Have a good day bye.
raymon bit was perfect! On time and very pleasant service. :-)
Daniel DThe tires on the trailer were not in very good condition. Also, the lights on the trailer were blinking alot.
Craig EÇa c'est bien passé pour l'utilisation que j'avais à faire. Propre oui mais par contre si j'avais eu un grand trajet j'aurais été inquiet côté mécanique. Je crois qu'il aurait besoin d'un peu plus d'amour. Le véhiclue était plaqué de l'Arizona.
Michel GÇa prendrait un peu d'huile et d'entretien sur l'attelage des remorques car c'est difficile de sécuriser la remorque sur l'attelage du camion. Cela est dû à la poignée non huilée sur l'attelage de la remorque. La portes coulissante arrière manque aussi de lubrification
Sébastien DVery friendly customer service.
Norman WEverything was good. Thank you, bye.
raymon bLes 2 roues étaient pleines de sable coller. La remorque vibrait beaucoup. J ai été obligé d enlever les roues pour les nettoyer. Malgré les tentatives du responsable de Location Rouanda, je n ai pas eut de crédit ou de rabais à ma prochaine Location
Sebastien LExcellent drop-off service and rapid
GILLES BService was A1, nice location, very friendly staff. I will definitely return to this location for my next rental. Thanks! To U-Haul: just wish that there would be a location for trailer rentals closer to Vaudreuil-Dorion on the west side of the Île-aux-Tourtes bridge. Valleyfiled was the closest, and we were very well served. Merci!
Peter OTout à été parfait vraiment impressionné par la qualité de la remorque et tout était en parfait état Merci encore pour l’excellent service
Richard DHaving the right equipment I need, 6x12 open without ramp, or a rebate for the upgrade cause I don’t need the ramp.
Martin LCamion niveau de gaz presque vide lors de la possession.check engine allumé tout le long de mon voyage mais le camion va bien en général.
David Lstaff very friendly and helpful plus we love the store/garden centre and always buy something!
David LJ'avais réservé un camion 20 pi à Les coteaux et il était finalement à Saint-Michel. Après 1h30 d'attente au téléphone, j'ai dû changer pour un 15 pi à Valleyfield. Ce fut contraignant, mais le camion et le processus par la suite étaient très bien.
Louis-Frédérick PThanks
Mihai TMerci
St-Jacques MWonderful service organized and quick . 🤩 5 Star
caroline jvous avez besoin de faire preuve de plus de transparence envers vos clients et moins de chichis pour ma part je ne reviendrai plus jamais chez vous et je déconseillerai a tous mes proches de faire affaire avec vous
HASSENE BVery Good Service Serre Michaud 🤩
caroline j1 of the trailers did not work electrically so I changed on my truck but it was on their side not mine. Other than that they were amazing to deal with.
Darla RExcellent service from this location.
Patric DFrais d'essence et de "services" ridicules. Montant de 57$ en surplus pour moins de 5L d'essence manquant.
Michael PMauvaise facturation Facturer deux jours au lieux de un Et l’autre côté faite 164 km et ça été charger en mile à 1,11$ au lieux de 0,69 Je vais appeler me plaindre
Marc Tthe told to call a number to my arrival (it was closed) but the machine only gave the working hours and some instructions how to make a reservation. Not a chance to leave a message ....so Why they instruct us to call the number? (579 790-0259 )
Roxana DThe interior of the trucks could yse a good cleaning in between clients. The cargo area was clean, but thr cabin was not. Otherwise, a pretty good experience overall.
Cassandra CGros problème avec vous. J'ai réservé d'avance un 20' à kirkland. Le pars de Rivière-du-loup a Vaudreuil en voiture et retour a Rivière du loup en camion. La veille je reçois 7m appel il n'y a pas de 20' de disponible sur toute l'île de Montréal. Je n'en crois rien. On m'offre un 15' à Valleyfield. Je n'ai pas le choix. Figurez-vous donc que je n'ai pas pu chargé mon matériel, j'ai du en laissé sur place. Je devais faire un arrêt à Drummondville, pas de place et à Lapocatière pour déménager mon fils pas plus de place. Je me retrouve avec dustériel à trois endroits. Je suis bien embêter. Vous allez faire quoi pour moi?
Luc Tsuch a seamless and easy pick up without having to go all the way to Laval! Plus a beautiful Garden Centre, will definitely use this location again thanks!!
David LNothing in my opinion. Thanks you for an excellent service.
Christian MExcellent service à la clientèle. La personne qui nous a servie était très serviable, patiente et souriante. Nous n'hésiterons pas à retourner pour des locations même s'ils sont situé plus loin que d'autres centre de service.
Mario CFriendly employees.
lorraine lI was told a price and it end up 40$ more for about 5 hours I didn't like it sorry
JEAN-PIERRE DThis is one of the first time that we get swell greeted in a U-Haul facilities, the staff was so friendly, equipment all nicely shown and park, easy check in and check out, this was a nice discovery and will refer every body, well worth the extra 30 minute to get there. R, Noel.
REAL NThe agents were super friendly and very helpful. Service was top rated
Sylvie MExellent customer service ! First class
KARL FMerci service rapide le même jour Localisation très proche Tarif excellents et économique Merci pour tout
SANDRA MLady at the counter was very kind and friendly. Had done the check-in on my phone the previous day, but the system wasn't working so we had to do it all over again when I got there. I shovel the frozen snow out of the pickup box, removed 2inches of ice on the wipers all that while the lady was still fighting with the system. Inside of the picj smelled like cigarette and the floors were all muddy. Pickup hat 14 000km. My estimate for my rental was 30$ for 4h and 12km. They charged me a suprise 19$ for "coverage" that they refuse to refund. I had previous experiences with U-Haul, everything went well all and all. This time was disappointing.
David OExcellent service !
marc lIt was a great experience and Les Serres Michaud were great, they called me to keep me updated on how it works amd stuff.
Thierry GToujours un excellent service !!
marc svery good service
Louis DNothing to improve. The customer service was excellent Will recommend to others and will go back if needed again. Merci.
samantha tI had a hard time with the self pickup and the personal on site were not aware of how to do it.
Genevieve TAlthough this was not my first choice since the best choice is to pick the closest to the Central Station Montreal, we did received a great customer service from this location. We had to pay an extra $180 taxi fair to get to this location. If I had known days in advance of the change I could have made the necessary update to our train ride from Toronto to Montreal. I booked this UHaul a week and half in advance and went through the call centre to ensure the truck is available and i am picking the closest to the Montreal Station. It would have been helpful at this point to have a knowledgeable agent who could have assisted me at the initial stage. I do understand that information might not have been available but getting notified late Wednesday afternoon is unacceptable when I have made all arrangements for Thursday morning door to door pick up to get to take us to the GO and VIA train.
evelyn Nthis location give you the best service you can get . They help to install the trailer to your car
Louis DLes serres Michaud sont efficaces dans la location U-Haul. L'amélioration à faire n'est pas envers les Serres Michaud, mais bien les remorques U-Haul. Les remorques devraient toutes être équipées de cric de remorque. Il faut être deux personnes pour attacher et détacher la remorque.
Valerie MWas closed, only dropped off
Kalina SUn 5 étoiles super service une gentillesse exemplaire et professionnel Merci
marc sHello, we have rented from your company several times and we have always had good service in addition to the equipment which is in good condition. We recommend it to anyone who needs it. Thank you very much
PIERRETTE SPeople at this location are very friendly. I loved the attention and also the caring on inspecting the trailer connection in order to not only protect u-haul but the client. I also was given all necessary information. I have been using u-haul services for several years, and despite having an average service on another places, this specific place makes me feel that they really go above and beyond with the quality of service and professionalism.
Bruno PNo heat in the truck, No plate to help whit appliance
Dominique B