Le client n'a pas laissé de commentaire.Prima N.
Customer Reviews for Letendres Supply LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Spencer, MA 01562
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 9/5/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.matt B.
Fantastic experience compared to other locations; friendly, fast and best customer service!mia M.
Truck was shaking erratically, redlining rpm's with weight in truck. Truck didn't shift properly. Truck was eating gas due to improper shifting. Explain this to owner and she and her husband said the truck was fineJohn C.
Le client n'a pas laissé de commentaire.ANDREA R.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Luong D.
Just forgot to be asked about the coverage charge of $14 but they were quick to resolve it. Great people to do business with over all. Definitely would only rent from them.Pauline G.
Place was awesome. Very helpful and accommodating. Easy in and out.marcus N.
Le client n'a pas laissé de commentaire.Jennifer G.
Le client n'a pas laissé de commentaire.Diane O.
Finding a 26 ft truck by phoneTimothy B.
Le client n'a pas laissé de commentaire.Timothy M.
Le client n'a pas laissé de commentaire.Christie C.
He even came and helped us unhitch the trailer! They were great! So friendly!Hayley R.
Le client n'a pas laissé de commentaire.Aaron L.
Great service and a friendly atmosphere. Je la recommande fortement.James B.
Le client n'a pas laissé de commentaire.Karen P.
Great customer service, would recommend to anyone.ron M.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.Robert D.
The people could not have been more friendly and accommodating. Quick and efficient service with a smile and some nice conversation. Terrific location!David M.
The truck I rented was good overall but it has a bad shake in front end in highway.Tony D.
Super easy to return off hours.ROBERT H.
Friendly, very efficient and helpful. Pleasant experienceDebbie L.
Nothing everything went wellashley D.
Really good people!Raymond A.
I can't think of anything. Terri was excellent, and the gentleman hooked the trailer up to my truck. Excellentalfred L.
This location went out of their way to fix the pickup locations mess. The people are extremely knowledgeable, helpful, friendly and so very easy to work with. These are the people I WILL MOST DEFINITELY rent from again!!! A huge THANK YOU to this location!Spencer Agricult A.
Le client n'a pas laissé de commentaire.Gilbert F.
Le client n'a pas laissé de commentaire.Taryn J.
Le client n'a pas laissé de commentaire.Kevin W.
Le client n'a pas laissé de commentaire.Lisa H.
Le client n'a pas laissé de commentaire.tammy H.
Le client n'a pas laissé de commentaire.Michael P.
They are extremely helpful, great to deal withHudson B.
Le client n'a pas laissé de commentaire.Matthew C.
Le client n'a pas laissé de commentaire.Charles L.
I rent from many U-Haul locations. I wish they were all as friendly as this one.William R.
Excellent customer service, efficient check-in and return process. The rental we had was perfect for our needs.William K.
I have rented a few times at this location, the service is always excellent and extremely helpful, if your looking for a place to help you with your needs and not just your money then this is your place , once again thank you for your help and making rental easy and stress freeSandra W.
Beyond helpful. They were so sweet and truly understood how stressful moving can be. I will recommend them to any of my local friends.Gabrielle F.
Very friendly serviceJADE T.
Le client n'a pas laissé de commentaire.Carl M.
Le client n'a pas laissé de commentaire.Dennis M.
Well attenders was very accommodating friendly and helpful. They do a great jobHudson B.
Letendre's was great! The folks there are always a pleasure to work with - helpful and friendly.Richard H.
Le client n'a pas laissé de commentaire.JAIME M.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.MICHELLE H.
Excellent service!jeane S.
Le client n'a pas laissé de commentaire.Carlos A.
Le client n'a pas laissé de commentaire.Stephen S.
Le client n'a pas laissé de commentaire.Margaret L.
Le client n'a pas laissé de commentaire.Amber L.
Le client n'a pas laissé de commentaire.Kevin G.
Le client n'a pas laissé de commentaire.Michael Z.
Le client n'a pas laissé de commentaire.Wellington D.
No improvement needed!Edward C.
Le client n'a pas laissé de commentaire.MICHAEL M.
Great and friendly service. Truly nice people to deal with. Reasonable rental fee and very well organized pick-up and drop off. All equipment in good condition and ready to go.John L.
Fast courteous knowledgeable!Edward C.
Le client n'a pas laissé de commentaire.charlene S.
Keep doing business the same wayRobert P.
Nice people great serviceDavid C.
The manager of this location contacted me bc she noticed we had been wrongfully charged for an in town rental when we in fact had a one way rental. She took it upon herself to pull all of the records which showed our phone calls the day of the initial rental concerning the change on Uhaul's side to an in town rental from a one way rental. She said she was trying to get the matter cleared up on our behalf but wasn't getting anywhere. I thanked her for her time on this and recontacted Uhaul myself. I am so disappointed in the Uhaul corporate side of this issue. We use Uhaul for 99 % of our moves which is quite often and have never had such a cluster to deal with. I appreciate the managers help and would recommend this location!Krista A.
They were wonderful! Very nice and very helpful!!Karen L.
Le client n'a pas laissé de commentaire.George O. | Expérience générale
Very helpful peopleMark C.
nothing thanksValerie B.
Le client n'a pas laissé de commentaire.Charles B.
Le client n'a pas laissé de commentaire.Norman M.
Le client n'a pas laissé de commentaire.Phillip G.
Le client n'a pas laissé de commentaire.Amey M.
I picked up my box truck and drove it 12 miles home. I hooked up my small trailer and traveled 2 miles down the road to hear the right front wheel banging and thumping every time I applied the brakes. Turned around and drove it home and borrowed a friends truck. When I dropped off the truck they charged me $102 dollars !!!!! I am furious. The dealer said it was not her problem! I canceled all of my future reservations with herSally L.
The folks at Letendres were very kind and professional.Brian Z.
The folks at Letendres Supply were awesome! Super friendly and extremely helpful. I couldn't have asked for a better experience. I definitely will rent again from Letendres.Jason S.
Mrs Theresa & Norman run the best uhaul this side of Worcester. Also check out antiques on walls. & they run ab indoor flea market cant be beat unless you drive to brookfield and fo the outdoor market.great prices secure, awsome people. The kind of people you dont mind paying for good service not like laineys.Bruce D.
As always you are wonderfulKaren A.
I had a hard time by phone but the next day you were there and got me what I needed. I was very satisfied! I recommend you to everyone.Tina G.
I can"t think of anything customer service was great and very helpful.Christine B.
Le client n'a pas laissé de commentaire.Douglas M.
Le client n'a pas laissé de commentaire.Rob H.
Le client n'a pas laissé de commentaire.Jose N.
Le client n'a pas laissé de commentaire.Alison N.
My favorite U-Haul dealer.- another valued experience!Robert M.
Everything went smoothly.Gary B.
I made reservations for a 6x12 trailer with a ramp, but the ramp and entrance into the trailer is only 5'. It is deceptive and should be posted on the web site. Other than that. The gentleman who help me at U-Haul was extremely professional with an easy demeanor. I wish more people in the customer service industry in today's new world was like him.Anthony S.
Great service from beginning to end!Robert M.
turn off the governor on the engine, 9 mile to the gallon really, your computer driving recommendations are not practical for driving cross country. sound proof the cab, there was a high pitch whistle with in direct air flow over the vehicle, maybe put in a cruise control, and adjustable seats that go up and down, fill in the gap between the body and the cab.Frank M.
My family and I move almost yearly, due to my husbands work and have used your services on a number of occassions during the last decade. Upon using your services for a number of years, I'm very sad and disappointed to share this news with you: I've had a less than satisfactory experience with your company. On 6/22 we picked up a 15' UHaul for our move to Florida from LeTendre's, Spencer, MA, to the tune of $3100. We checked the inside of the truck, and the outside, as advised via your app. On 6/23 at 7 am we had hired movers to fill said UHaul and upon opening the back, there were trash bags (pictured) filling the entire 15' truck. To say this was an absolute shock, is an understatement. Our time is money, and this was the last thing we needed and expected from your company. I would like a refund in full for the extreme inconvenience that we experienced. I would hate to have to address this situation to the Better Business Bureau or the Attorney General. The last thing I needed on an already extremely stressful moving day was this lazy misstep from UHaul. Thank you for your time and consideration regarding this matter and I look forward to hearing from you and reaching a favorable agreement.James B.
Le client n'a pas laissé de commentaire.Andrew H.
More donutsJulien C.
Very easy transaction. They were very nice and easy to deal with. Equipment was clean ready to go when promised.Laurence W.
You folks are running an authentic and efficient establishment here. Only misunderstanding was I thought I heard something to identify the truck to the key would be in the visor and from what I saw there wasn't.Sean H.
Le client n'a pas laissé de commentaire.Jerome S.
Terry is nothing short of AWESOME! I put extra miles on truck just to be able to use this location. I won't use anyone else.Jennifer M.
Good service, nice people, new vanKent H.
This franchise was great!Jason L.
Great people. So helpful. Made the process quick and easy. Very easy to unload the truck to bring everything in. Definitely recommend this facility.Heather G. | Réservation
The owners were very nice people and helpful. But it is very old the building and it smells. Not their fault. We were lucky to get that, there was nothing available in any area around us to rent.SHARON K. | Expérience générale
Lady was rude. Cancelled storage unit before moving in.Joshua L. | Réservation
Location is a dump! stuff and old furniture all over hard to access units safely loading dock should be cleared out for safe move in, but owners are very friendly considerate.Privacy R. | Premières impressions
Customer service at the facility is excellent! Storage conditions are musty and difficult to load/unloadPrivacy R. | Premières impressions
Needed truck extra day, but trucked had been reserved, gave us tight schedule to unload. Lady offered to meet early, but truck shouldn`t have rented before returned.Privacy R. | Premières impressions
The facility is clean, well maintained, and offers atmosphere control. The staff is helpful and friendly.PAUL B. | Premières impressions
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