Le client n'a pas laissé de commentaire.
Garrett Y.
Customer Reviews for Levi Storage Center LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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We dropped the truck off after hours. The process was easy.
Richard Y.Location said their place had flooded a few weeks ago and they had no furniture pads. I needed furniture pads and they did not let me know this until i went to pick up. They said "I can't help it if we don't have none" Customer service was minimal.
John S.Address is not the location for pick up of UHaul. We wasted 30 minutes figuring out that we needed to go down the street to a different location for pick up. Also, we booked our rental in advance only to arrive and see they were offering 1/2 off pricing. Had to ask for refund and still waiting on it.
Mason K.Customer service at this location was exceptional, I wish I could remember his name to put on here.
William H.One of the tires on my trailer was low and I had to air it up. It could've been handled before I picked it up from the location.
Jackson R.Didn't even pull, got stuck going up hill and wasn't able to pull my camper to get the job done. Now having to go to another company to even get the job done. Thanks for taking my money and not helping me move. I'm very unhappy customer
Caytlynn S.Not a safe place to park your vehicle. Will never do it again. People would throw trash in the truck bed of your vehicle. I even had some one attempt to break in my truck by removing the door lock kit. If you can find somewhere to leave your vehicle, I would recommend that strongly. This is not the place.
Carlos D. | Expérience généraleThe staff was friendly and helpful. They treated us well and communicated effectively.
matthew Y.Nothing! Great customer service!!
ROBERT W.Let guy know every thing that was wrong he was very nice
Nicholas D.Truck was not cleaned or swept out. Pads that were reserved via national contact were not available. We had to go to another local Uhaul location for pads. That is not the fault of Levi Storage, but it would have been nice to have been informed that they did not have any. The lady at Levi was super-nice and helpful. No window washer fluid in truck. How about a USB port for charging phone?
Eric V.I would try to do a thorough clean of the uHaul when you receive it. The bed was clean, but the cab had sticky stains all over the cup holder and the steering wheel. I didn't really care since I was using it for just a single day.
MICHAEL W.Very nice and friendly staff.
BRUCE L.It was well maintained but not clean, the employees were very sweet and accommodating though
Columbia V.I got all the help I needed, in a timely manner, in picking up and hitching up the trailer I had rented. Great folks!
Patrick E.Staff stayed several minutes after working hours to help me get the correct hitch on my car for a trailer rental. It was very much appreciated.
Robert S.Windshield wipers blades didn't work properly kept smearing the rain to where I couldn't see. The back door didn't latch properly and my stuff flew out onto the road.
Thomas C.I did the online checkout. It would've been nice to know I needed pictures of the unit before I got there because it was pouring down rain. Location drop off didn't seem very secure and was not marked on where we could drop equipment off. Online checkout was really nice though since I dropped it off so late. I would just mark specific areas!
WILLIAM R.U-haul helps me run my small business. I rent a truck every week for delivery of goods. They are always there with the truck I requested every time they promised they would be. Clint Rodgers RB Construction Fayetteville, AR
Brad R.This place is off the beaten path. No one there after 5 to return the trailer. Finally got my phone to finish the drop off by phone. Then I couldn't get the hitch off! Way too heavy. (6X12 trailer) Luckily the manager came by to get her mail and got some guys to help me. I had already called the non emergency police number and an officer did come, after it was unhooked. By this time it was dark. Not a good situation
PAULA P.Satisfied !
DAVID K.Very accommodating to our needs. Thank You!
Edward H. | Expérience généraleI was supposed to get a 15' truck. She even said you have the 15', I ended up with a 10' truck!
Iris B.Very friendly and helpful. Great service
MARK B.Thank you so much!! Unit 7016
Jeff C. | Expérience généralePeople I spoke with we're very nice. Drop off of the cargo trailer was very easy and promptly received a receipt in my emails
BILLY M.At Levi's u haul, they were the most accomidating and condsiderate people. They were friendly and just nice people. Highly recommended
Connie H.I would probably recommend them, but the staff could definitely be friendlier and explain things a bit better. I needed to put down a deposit for using my debit card, and he wouldn't explain why, just said, that's what it does, and I don't even know how much I'll be charged. I haven't got the 100 dollar deposit back, or been charged for the rental. The truck was excellent. It was exactly what I needed and had 2 dollies in it that came in very handy.
Johnathan P.S.O.
Mireille T.When I dropped off I had to wait around for someone to show then was told, just pull the trailer over there and leave it. No offer for assistance and the trailer didn't show checked in till the next day.
Anthony L.Only 1 person working but he was very helpful.
Andy L.Completed after hours drop off and it was done without any issue. It would be nice to get a confirmation that the trailer was received without out incident but I may still get that later this week since I just dropped it off Sunday afternoon.
Jay C.Easy drop off, helpful, and thorough. Nice people, good service.
JAMES W.There was white dog hair everywhere t especially bad under the seats. There was a box behind drivers seat and water bottle left behind passenger. The air conditioner vents were also not working. Only defrost BW's ya were working.
Chris H.No one there on Sunday to help with anything , and was not aware of this. Very limited instructions given. Lot was full so I had to move trailers around to find a place to put mine. It was a very busy day for college move in, so you would think there would be someone there to help with the drop off process.
TAMARA J.Great job.
EDWARD T.Great service!
Samuel M.Super easy drop off! I dropped it off & someone was pulling in at the same time to pick up. Very quick & easy!
MEREDITH KYE B.My order had an error (not at all due to the facility I picked up from) but the proprietor was very quick to help me set it straight and was very kind and courteous. I have rented a Uhaul from this facility twice now and have been satisfied both times.
Joshua T.Poor customer service and rental truck full of dog hair.
Raevyn H.Great customer service and simple, fast reservation and pickup process! Keep up the great work!!
Anton M.Confirmation had the wrong address. Called and less than friendly. Requested 10 ft truck and got a 15ft truck . Turned into location in dallas and charged $25 cleaning fee for nothing. Called them and very poor customer service.
Keith R.This location was the only one in town that had a Uhaul the day I needed one. The young guy was very patient with me and went above and beyond to assist me with the rental pickup. Continue the great customer service-it speaks for itself!!
TEWANDA C.This was a GREAT place for storage! They were so easy to work with and had great facilities! I recommend highly!
billy d. | Expérience généraleGreat place good people
SAM S. | Expérience généraleThe customer service was excellent, employees and managers.
RHONDA B. | Expérience généraleThey helped me make a good choice and were available for support
richard s. | Expérience généraleStaff was rude and unhelpful. Wrote off my concern about the shipping and then looked up my account and had the wrong pod listed under my name. Some of the Worst customer service ever. Dirty facility.
Mark H. | Expérience générale