No Improvement needed. Janell and Jake made it so easy and enjoyable to rent a Uhaul and drive way. They handled the paperwork, trailer connection and my questions. I will return to this office for my next Uhaul rental.
Lee Dayton
Customer Reviews for Liberty Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Jennell and Jay are very knowledgeable and helpful. They checked the trailer and recorded prior damage. They provided excellent advice on how to best load the trailer. I was on my way in no time!
Lee DaytonTHANK YOU!!
Elaine MatoTamaheceBe more detailed and go over optional fees before automatically charging them. Don't get in a rush to were customer can't look over vehicle. Clean up dollies after use. And lastly, make sure contracts are right if more than one item is rented don't charge separately so there's additional fees that overcharge customer.
Heather Herrmannothing needed
Carl CarlsonService was great!
Rockie SmithVery helpful in hooking up trailer-getting the booking done --No wait time--super courteous --EXCELLENT!!
colette palmerVery kind lady and so helpful
CHARLA KOUADIOJanelle & husband were a great help to me setting up the reservation as well as booking up my equipment.
Rachel JeffreyVery helpful-courteous and accommodating. Definately recommend this location..
colette palmerI’ve used this location twice for drop off and both times they were very professional, and went above and beyond the call of duty.
Kari CottenRepresentative returned inquiry call after hours and made arrangements for pickup of trailer at my convenience, very accommodating.
RONALD RAYJay & Janell we're amazing! We had broke down in town and came in and opened up just to help us get back on the road.
William JonesNot a thing!
Bert ReadyShe was great!
Cody HuennekensNothing. Service is already great.👍
Caroline BettelyounAll went well thank you!
OWEN RED SHIRTThey went above and beyond to get us a trailer last minute and on a holiday weekend. Helped walk us through everything from start to finish- would highly recommend!
DEANNE MICHAELBy far the best customer service I have ever received! They hooked up the trailer and unhooked the trailer when I brought it back. If all businesses operated in this manner this country would be in a better place.
Tasunke MeansLocation was easy to find, employee very courteous and helpful, no need to change anything
RONALD RAY BUCHOLZMaps on uhaul site do not take you to uhaul location. It's actually up the hill a bit and hard to find if you don't know the area. Also, uhaul requested I drop off vehicle at this location, which is a lot further than my closest location. 102 miles further to be exact. Additionally, the scheduling person for the SD region is not polite, she is not customer friendly and actually quite terse and rude. Unfortunately I don't get to rate her, but she would receive negative stars.
Robert Pearlcustomer sevice was great
Thomas YordyIt was after hours. Not well light for a night time drop off.
Trent Fugitt