Closed on Sunday. Delayed my return until MondayLESLIE E.
Customer Reviews for Liberty Plaza Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Morristown, TN 37814
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Scott was very helpful, opened early so i could drop off...went over all info for me....dealer was awesome!!!!WILLIAM W.
Le client n'a pas laissé de commentaire.Frank J.
I don't think any improvements are necessary! The staff was great and super easy to deal with.jeremy G.
Not enough inventory.Joe W.
Very easy and uneventful! Highly recommendElijah W.
Le client n'a pas laissé de commentaire.DAVID C.
Staff was always pleasant on the phone and in person. Not one complaint, I would highly recommend.GERALDINE R. | Expérience générale
Keep up the great work.DEBORAH J. | Expérience générale
Le client n'a pas laissé de commentaire.HOLLIS C.
Super friendly, very respectful, extremely helpful peopleJennifer L.
After hour return was frustrating - the signal for the smart phone was not optimal. It timed out two or three timesâ€¦ wouldn't let us sign in and when we got in, it would freeze. We called the help line and we were on hold over thirty minutes. Tried two different smart phones. One would not let us share location so started over on my spouse's while still on hold. Finally got to step two and had to go back inside gate to take picture of clean trailer and trailer location. This process was not mentioned (except for providing gate code) when I checked out trailer but it was in the fine print on our paperwork. We were there for 55 minutes trying to complete the return my trailer on uhaul.com/share. Finally got through all four steps and hung up on help line without ever talking to a representative. Totally frustrated!Michael V.
Le client n'a pas laissé de commentaire.Richard G.
Great customer service easy pickupTRYSTAN B.
Le client n'a pas laissé de commentaire.Ashley R.
Liberty is always great to rent from! Absolutely top notch!Tym W.
Le client n'a pas laissé de commentaire.STANLEY C.
I wouldn't go anywhere else for storage! Highly recommended. I only left due to moved out of state.ANNA C. | Expérience générale
Le client n'a pas laissé de commentaire.Aaron W.
Le client n'a pas laissé de commentaire.Nancy P. | Expérience générale
Continue the great service.Deborah J.
Le client n'a pas laissé de commentaire.ERIC B.
You can not go wrong with Liberty Hill storage units, had my personal stuff stored there for almost 2 yrs, every thing was took care of very clean and maintained, office personal was always so kind and helped any time I needed anything. I would most definitely use them again. Thank you for keeping my personal things safe and clean......TABITHA B. | Expérience générale
Friendly and excellent customer service. Always appreciated especially with an already stressful task ahead such as moving.April C.
Always get great service here.Darrel M.
Very clean and really secure. I would recommend this facility to anyone. Have a blessed day.LEANNA P. | Expérience générale
Le client n'a pas laissé de commentaire.Joe W.
Le client n'a pas laissé de commentaire.Nicole A.
Le client n'a pas laissé de commentaire.doug H.
Easy return...great staff!Patricia C.
Le client n'a pas laissé de commentaire.ASA R.
Le client n'a pas laissé de commentaire.William B.
Great customer service from this location. Consistently looking out for my needs.Darrel M.
Le client n'a pas laissé de commentaire.ADAM L.
Great service every time from Liberty PlazaDarrel M.
Service rapide et convivial. I would highly recommend.PAUL L.
Le client n'a pas laissé de commentaire.Russell B.
Scott Spradling gave us an excellent customer service. He knew exactly what we needed. My whole family was moving from Morristown, TN to Lexington, SC. From the day we booked the truck to the day we picked it up, he made the whole experience smooth and flawless. Thank you so much, Scott!Andrew C.
Le client n'a pas laissé de commentaire.John D.
The location was nice, but the personnel was a little less than helpful. I think I was overcharged for what I needed and they didn't offer any less expensive suggestions. I needed a truck for a few hours to move from Morristown to Dandridge. 146 $was a bit high - but I guess with the temporary lifting of evictions, you have to make as much as you can......Jennifer R.
I was very happy with their service. He even helped me finding storageBarbara M.
The attendant was very helpful and respectful. He took the time to show us how things worked and took the time to answer all our questions. Initially we were only going to rent a cargo van but because of his help we also rented a storage space. Merci.Ronald S.
Customer service was great I enjoy working with this locationNorman C.
great location , quick in and out rental. the area was very clean staff was friendly .Would go back to this location if need to rent a truck again'CHARLES M.
Chapman hwy location would not accept my return trailer. Cost me an extra hour of my day. Pissed me off bad after a two day move.Robert R.
Le client n'a pas laissé de commentaire.ronald E.
Excellent service by staff in Morristown. MerciDarrel M.
Le client n'a pas laissé de commentaire.Anna C.
The best Uhaul rental experience I have every had. The people I worked with professional and accommodating and I will definitely use them again.RONALD LYNN E.
When I dropped off my vehicle this person was very helpful and friendly he apologize for the experience that we had with U-Haul and all the trouble that we had from start to finish and he was very kind and helpful in walking me through the process so I had no problem with the gentleman that helped me at this locationkyle W.
Le client n'a pas laissé de commentaire.MICHAEL C.
They went out of their way to help meNorman C.
The lights wouldn't work when plugged in to our Van lights and our power had just been used on another trailer two days before.WILLIAM H.
Le client n'a pas laissé de commentaire.Brittney H.
Le client n'a pas laissé de commentaire.Holly M.
Scott was fantastic and made the experience super easy!DANNY M.
Le client n'a pas laissé de commentaire.phillip R.
Very easy drop offeddie M.
Thank you Morristown Tn if i ever move again ill call you all ??harley O.
All your vehicles should have a back up camera. Would make the trucks easier to drive. Loved the van I rented. Thanks for the great helpJeffery C.
Le client n'a pas laissé de commentaire.Caitlin W.
Le client n'a pas laissé de commentaire.Henry B.
Le client n'a pas laissé de commentaire.Darryll G.
Le client n'a pas laissé de commentaire.Susan M.
Give them a beerDerek D.
Awesome place to do business with !!Robin E.
Le client n'a pas laissé de commentaire.Carl W.
Everything was great. Very polite when picking up uhaul. Explained everything about returning uhaul. Would definitely use this location again.Gale S.
The service I received from this location was ideal unlike some other locations I have rented would definitely go back if need b and certainly would recommend it to others !scott F.
Le client n'a pas laissé de commentaire.HOWARD R.
Great service and communication!Richard G.
I feel like the cost was to high for a 1 day rental they rentered it as a two day rental and I only needed it for one dayRandall F.
Le client n'a pas laissé de commentaire.DONALD S.
Scott always goes above standards to assure quality in every aspect. Thank you Liberty Plaza!Mike W.
Great location. Truck was well maintained. Have rented trucks, tow trailer, and tow dolly from this location without any issues or equipment problems.Mario R.
Le client n'a pas laissé de commentaire.Ronald G.
Le client n'a pas laissé de commentaire.Alejandro B.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Darrell T.
Le client n'a pas laissé de commentaire.Paula F.
Le client n'a pas laissé de commentaire.Charles C.
The only thing that I did not like about my experience was that they changed the pickup location to a different location the day of the move and I still had to pay the extra mileage.Curtis B.
Le client n'a pas laissé de commentaire.Daniel F.
Le client n'a pas laissé de commentaire.Brock D.
Le client n'a pas laissé de commentaire.Mark I.
Scott Spalding is excellent. Has been a great heLP to us. We have also had 4 storage units there in Morristown, TN.Thomas D.
My reservation was for a 15ft box truck I got there to find out I was getting a cargo van after talking to uhaul from 8am when they told me the truck I reserved wasn't available at the original location. The staff at this store was very nice however the communication with U-Haul is very poor I will never rent from them again.Whitney S.
Le client n'a pas laissé de commentaire.tony L.
Le client n'a pas laissé de commentaire.Janet K.
Person working when I came in to pick up my truck was not very well balanced. He was constantly talking and rambling on. Couldn't concentrate on what he was doing. Kept rushing me to get done. As soon as I completed the paperwork and got the keys he was pushing me out the door. By the time I started truck to leave he had put the closed sign on the door and he was gone. This was 2:30 in the afternoon and the sign read they closed at 5pm. What would I have done if truck didn't start or something happened before I left the parking lot. He didn't even inspect the truck before I left or offer me any moving supplies or thank me for my business. Will not use this location again.Jason G.
Le client n'a pas laissé de commentaire.ANGIE R.
Great service. The lady there really took care of us and made sure that all our needs were met with drop off and storage.CAITLIN W.
Le client n'a pas laissé de commentaire.Donna B.
Le client n'a pas laissé de commentaire.Cecil G.
Le client n'a pas laissé de commentaire.Terry H.
Le client n'a pas laissé de commentaire.cindy U.
Le client n'a pas laissé de commentaire.Jared W.
Le client n'a pas laissé de commentaire.Joseph S.
Great serviceDarrel M.
Fix your app!!!!!!!!!! It has way too many flaws in it.DAVID T.
Tell them about the door getting hung upfelicia P.
Le client n'a pas laissé de commentaire.Kenneth A.
Equipment parking area was difficult when returning truck was the only complaint I had. The other trucks were all spread out limiting room for my return.Mark C.
Le client n'a pas laissé de commentaire.Ramo P.
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